Undeliverable: Re: Please cancel my

membership

From: postmaster@outlook.com
postmaster@outlook.com
To: support@pocketguard.com
support@pocketguard.com, PocketGuard
hello@pocketguard.com
Sent: Sunday, April 14 at 4:39 p.m.

mx1.real.me rejected your message to the

following email addresses:

support@pocketguard.com (support@pocketguard.com)

Your message couldn't be delivered because the

recipient's email server (outside Office 365)
suspected that your message was spam. To fix
this, try to modify your message, or change how
you're sending the message, using the guidance in
this article: E-mailing Best Practices for Senders.
Then resend your message. If you continue to
experience the problem, contact the recipient by
some other means (by phone, for example) and
ask them to ask their email admin to add your
email address or your domain name (the text after
the "@" symbol in your email address) to their
allowed senders list.

For Email Admins

When Office 365 tried to send the message to the
next email server outside of Office 365 the
external email server returned the error below. This
indicates the recipient's email server (or their
email filtering service) suspected the sender's
message is spam. If the sender isn't able to fix the
problem by modifying their message then contact
the recipient's email admin and ask them to add
your domain name, or the sender's email address,
to their list of allowed senders.

While the sender may be able to alter the message

contents to fix this, it's likely that only the
recipient's email admin can fix this problem.
Unfortunately, Office 365 support is unlikely to be
able to help fix these kinds of externally reported
errors.

mx1.real.me gave this error:

Remote server returned message detected as spam -> 554
5.7.1 Service unavailable; Client host [52.103.14.1] blocked
using bl.spamcop.net; Blocked - see
https://www.spamcop.net/bl.shtml?52.103.14.1

PocketGuard (hello@pocketguard.com)

Your message couldn't be delivered because the

recipient's email server (outside Office 365)
suspected that your message was spam. To fix
this, try to modify your message, or change how
you're sending the message, using the guidance in
this article: E-mailing Best Practices for Senders.
Then resend your message. If you continue to
experience the problem, contact the recipient by
some other means (by phone, for example) and
ask them to ask their email admin to add your
email address or your domain name (the text after
the "@" symbol in your email address) to their
allowed senders list.

For Email Admins

When Office 365 tried to send the message to the
next email server outside of Office 365 the
external email server returned the error below. This
indicates the recipient's email server (or their
email filtering service) suspected the sender's
message is spam. If the sender isn't able to fix the
problem by modifying their message then contact
the recipient's email admin and ask them to add
your domain name, or the sender's email address,
to their list of allowed senders.

While the sender may be able to alter the message

contents to fix this, it's likely that only the
recipient's email admin can fix this problem.
Unfortunately, Office 365 support is unlikely to be
able to help fix these kinds of externally reported
errors.

mx1.real.me gave this error:

Remote server returned message detected as spam -> 554
5.7.1 Service unavailable; Client host [52.103.14.1] blocked
using bl.spamcop.net; Blocked - see
https://www.spamcop.net/bl.shtml?52.103.14.1

Diagnostic information for administrators:

Generating server:
SA2PR02MB7772.namprd02.prod.outlook.com

support@pocketguard.com
mx1.real.me
Remote server returned '550 5.7.350 Remote server returned
message detected as spam -> 554 5.7.1 Service unavailable;
Client host [52.103.14.1] blocked using bl.spamcop.net;
Blocked - see https://www.spamcop.net/bl.shtml?52.103.14.1'

hello@pocketguard.com
mx1.real.me
Remote server returned '550 5.7.350 Remote server returned
message detected as spam -> 554 5.7.1 Service unavailable;
Client host [52.103.14.1] blocked using bl.spamcop.net;
Blocked - see https://www.spamcop.net/bl.shtml?52.103.14.1'

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15.20.7452.049; Sun, 14 Apr 2024
23:39:06 +0000
From: Alicia Liau <alicialiau@hotmail.com>
To: "support@pocketguard.com"
<support@pocketguard.com>, PocketGuard
<hello@pocketguard.com>
Subject: Re: Please cancel my membership
Thread-Topic: Please cancel my membership
Thread-Index:
AQHaiRmLQhsYGsyy1EqlruFMk0Ya3rFd/cU0gAA3SeuAAEKTc
4AJ/szn
Date: Sun, 14 Apr 2024 23:39:05 +0000
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References: <RNL7Z7EN9MR@zendesk.com>

<RNL7Z7EN9MR_66139f578404e_3a3aac2472c0_sprut@zen
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<CO1PR02MB88543129E9334F75A6BBB569D1012@CO1PR02MB
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<CO1PR02MB88540B0AECBDB7DEF26F6C3DD1002@CO1PR02MB
8854.namprd02.prod.outlook.com>

<RNL7Z7EN9MR_6614059013170_3d3aac1332265_sprut@ze
ndesk.com>
In-Reply-To:
<RNL7Z7EN9MR_6614059013170_3d3aac1332265_sprut@ze
ndesk.com>
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