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Hook, J. N., Davis, D., Owen, J., & DeBlaere, C. (2017) - Cultural Humility Engaging Diverse Identities in Therapy. American Psychological Association
Hook, J. N., Davis, D., Owen, J., & DeBlaere, C. (2017) - Cultural Humility Engaging Diverse Identities in Therapy. American Psychological Association
A Dissertation
of the
In Partial Fulfillment
Doctor of Philosophy
DeAron Washington
September 2023
© Copyright 2023
DeAron Lenard Washington
All Rights Reserved.
Neither this dissertation nor any part may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, microfilming, and recording, or by any
information storage and retrieval system, without permission in writing from the author.
Report of Dissertation Defense
Ian Jones
1st Faculty Reader
Kathryn Steele
2nd Faculty Reader
Craig Garrett
Divisional Associate Dean
Alan S. Bandy
Associate Dean of Research Doctoral Programs
To God be the glory! I want to thank God because he has brought me a mighty long way. As the
saying goes “When I think of his goodness and all that he has done for me, my soul cries out
hallelujah.” Every grade, paper, test, and task is evidence of his grace. It was that grace that
sustained me and led me through this Ph.D. I can not truly express how grateful I am for God’s
I thank my beloved wife Jessica. She tirelessly worked to help me achieve this degree. I
can’t truly express how much she means to me and how much her hard work means to me. She
helped us endure the hard times. She sacrificed so I can pursue this degree and I will spend the
rest of my sacrificing and showing her how much I love her. She has been my cheerleader. Her
name deserves to be on my degree too. My kids let academia borrow their daddy and I am
I want to thank Ermagene Washington, Greta Washington, and Gloria Brooks for being
strong Black women and teaching me how to endure the toils of this life. I am grateful for them
carrying me to church, correcting me, and modeling how to make "a dollar out of 15 cents.” It
was the values and skills they instilled in me long ago that helped me navigate the raging seas of
academia. I am blessed to be able to be a part of this family and I hope to help others know they
I am grateful for Dr. Garrett’s guidance and confidence in me which resulted in the
completion of this degree. He helped me navigate my “aggressive” timeline. Thank you Dr.
Farmer for helping me “do math”. I am thankful for Dr. Mike Miller who told me, “You need to
v
get a PhD.” I want to thank Jep Peavy for inspiring me that I could get a doctorate. Last but not
least, I want to thank every African-American student who is coming up on my heels and
pursuing an academic degree because they keep me going. I am thankful because I saw their
pursuit and it made me want to move out of the way so they could surpass me.
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ABSTRACT
WORKING ALLIANCE
The purpose of this dissertation was to examine the impact of a supervisor’s perceived situational
cultural humility, dispositional cultural humility, and engaging in cultural opportunities on the
preliminary stage. The sample includes 172 counseling graduate students and provisional
licensed counselors. Using the Cultural Humility Enactment Scale (CHES), Supervisor Missed
Cultural Opportunities Scale (SMCOS), and the Supervisory Working Alliance Inventory
(SWAI), this study tested the hypotheses that the supervisor’s cultural humility (situational and
dispositional) and the supervisor’s engaging in cultural opportunities will positively impact the
supervisory working alliance. Multiple regression analysis and linear regression analysis were
used to test the hypotheses. The multiple regression model statistical significance predicted
SWAI F(3, 168) = 103.641, p < .001, R2 = .649. In the linear regression the adjusted R2=.080,
which means that a supervisor’s cultural humility can account for 8% of the variance in
supervisors engaging in cultural opportunities. The effect size seems to be small, however the
analysis indicates it is statistically significant. The results indicate the significance of a
supervisor’s cultural humility and engagement in cultural opportunities on the strength of the
INTRODUCTION
Supervision is a multicultural experience (ACES task force report, 2011; Bernard et al.,
2019; Falicov, 2014), which involves a supervisor’s, supervisee’s, and client’s culture (Falicov,
2014). The American Counseling Association Code of Ethics (2014) states that supervisors are
responsible for having awareness and addressing multicultural issues in the relationship between
the supervisor and supervisee. Ideally, supervisors assist supervisees in developing into culturally
competent counselors (Constantine & Sue, 2007). However, supervisors can have cultural blind
spots that negatively affect how they approach supervision and counseling (Patallo, 2019). Some
biased assumptions and beliefs are transferred to mental health professionals in their training and
from their institutions (Sue et al., 1998). Inexperienced supervisors are often unsure how to
address cultural differences safely and ethically (Campbell, 2006). However, multicultural
counseling competency is necessary across all areas of counseling. Counselors are responsible
for acquiring knowledge, self-awareness, sensitivity, attitudes, and skills that are essential for the
counselor to be a culturally competent counselor (ACA, 2014). Supervisors are too often
inattentive to culture in the supervisory relationship, which puts them at higher risk of creating a
cultural rupture and failing to repair it. Cultural ruptures negatively affect one of the most vital
aspects of the supervisory relationship the supervisory working alliance (Jadaszewski, 2020;
Watkins, 2014b).
1
2
Thirty-six percent of the participants reported presently receiving hazardous supervision, and
over 50% reported having experienced harmful supervision (Ellis et al., 2013). Harmful
supervision is defined as actions from the supervisor that result in the supervisee being harmed
emotionally, physically, and/or psychologically (Ellis et al., 2013). In this study, 93% of
entail supervisors who are unaware of their supervisee’s cultural background and a lack of
interest in their cultural background (Ellis et al., 2013). However, pre-licensed counselors are
less likely to report these supervision-related concerns to their supervisors (Cook et al., 2020).
Negative experiences in supervision can have lasting effects on supervisees and the
supervisory working alliance (Jadaszewski, 2020; Ramos-Sanchez et al., 2002). For example,
racial microaggressions negatively impact the supervisory working alliance and result in
supervisees not feeling safe enough to share client issues in cross-racial dyads (Sukumaran,
2016). Black supervisees reported experiencing microaggression at a higher rate than other racial
and ethnic minorities (Protor et al., 2016). Black supervisees with White supervisors reported
issues, making assumptions about the supervisee or their minority clients, holding the clients
can result in mistrust and negatively affect the process and outcomes of supervision. Black
3
supervisees have reported not receiving sufficient feedback about their clinical skills because
supervisees have reported experiencing feelings of surprise, anger, and distress as a result of
microaggressions of Black supervisees by White supervisors can result in them losing hope in
obtaining culturally responsive supervision from White supervisors. Supervision can be seen as
another setting in which they can experience racism as opposed to being in a safe environment
(Constantine and Sue, 2007). Racial microaggressions can result in supervisees feeling that
supervision is hazardous and they are reluctant to investigate multicultural issues in supervision.
for discussing differences (Bernard et al., 2019). Supervisors must address multicultural issues in
supervision, especially microaggressions. The elements that are essential to decrease the effect of
microaggressions on supervisees are (a) the supervisor’s openness and readiness to acknowledge
and discuss multicultural issues, (b) rapport, and (c) the supervisor's capability of helping the
supervisee discuss the effects of microaggressions on themselves and when it happens with a
client (Sukumaran, 2016). Microaggressions can have harmful effects on supervisees of color
multiculturally informed supervision for supervisees of all backgrounds (Jendrusina & Martinez,
4
2019). Research is needed to identify, resolve, and prevent inadequate and harmful supervision
The perceived cultural humility of supervisors appears to reduce the effect of negative
experiences like cultural ruptures in supervision and microaggressions (Hook, Davis, et al., 2016;
Jadaszewski, 2020). The perceived cultural humility of the supervisor and the supervisor’s
engagement in cultural opportunities in supervision have the potential to positively affect the
supervisory relationship. In contrast, supervisors who are perceived to be less culturally humble
have the potential to have a negative effect on the supervisory working alliance (SWA) (King et
al., 2020; Watkins, et al., 2018; Wilcox et al., 2021). Supervisors who acknowledge and respond
to missed cultural opportunities to talk about race or ethnicity could strengthen their supervisory
working alliance (King et al., 2020). More research is needed to explore the cultural processes in
supervision and their impact on the supervisory working alliance. Elucidating the cultural
processes in supervision has the potential to help prevent cultural ruptures and other harmful
practices in supervision.
Researchers have asserted that the Multicultural Orientation Framework for supervision
(MCO-S) could enhance the current understanding of the cultural processes in supervision, yet
the literature on the MCO-S is limited (Watkins et al., 2019). Wilcox et al. (2021) added to the
literature by studying the impact of cultural humility and engaging in cultural opportunities on
supervision. The study demonstrated that the supervisor’s perceived cultural humility and
satisfaction with supervision (Wilcox et al., 2021). Their study shows the benefit of cultural
The effect of cultural humility on supervision has received the most attention compared
to other elements of the MCO-S (Childs, 2020; Cook et al., 2020a; Hook et al., 2016b;
Jadaszewski, 2020), and the majority of the research has been focused on individual supervision.
it has the potential to affect the strength of the supervisory working alliance (Hook et al., 2016b;
King et al., 2020). There is a limited amount of research about cultural humility and the
supervisory relationship, however the existing research found that supervisees who perceive their
(Jadaszewski, 2020; King et al., 2020; Vandament, 2018; Wilcox et al., 2021) and had lower
chances of supervisees intentionally withholding information from their supervisors (Cook et al.,
2020; Ertl et al., 2023). Cultural humility and engaging in cultural opportunities have been
shown to benefit the supervision process, yet the subject needs more empirical studies.
Moreover, cultural humility has been studied as a personality trait (dispositional) in the MCO,
and little research has been dedicated to concentrating on state cultural humility (situational)
(Zhu, 2020; Zhu, Liu, et al., 2021; Zhu, Luke, et al., 2021). The purpose of this study is to
provide more empirical research on the impact of the supervisor’s dispositional cultural humility
(DCH), situational cultural humility (SCH), and engagement in cultural opportunities on the
supervisory working alliance (SWA), which will add to the literature about the MCO-S and aid
Definition of Terms
The term cultural humility was developed by Tervalon and Murray-Garcia in 1998.
p. 123) that involves the capability to retain an interpersonal stance that is “other-oriented” in
regard to the components of cultural identity that are the most salient to the client (Hook et al.
2013, p. 354) or supervisee (Hook et al., 2016a). It can be dispositional and situational, which
means it can be enacted in relational conflict (Zhu, 2020; Zhu et al., 2021a).
et al., 2015; Hook et al., 2017). Zhu et al. (2021) proposed in their study that dispositional
cultural humility is a result of three core beliefs: (1) culture is intricate and subtle (2) studying
culture is a long-term commitment, and (3) every culture and every cultural being have values
and constraints.
a specific moment that is activated and triggers a hypoegoic state (Davis et al., 2017; Tangney,
culture manifest themselves for consideration when the supervisor can engage them or miss the
opportunity for exploration and discussion (Watkins et al., 2019). Engaging in cultural
cultural rupture can occur when an individual considers an element of their cultural identity is
7
being attacked. Cultural ruptures have the potential to impair trust and communicate that an
A multicultural orientation (MCO) has been described as a “way of being” with a client
that is steered by the mental health professional’s convictions about the importance of cultural
factors and their influence on the therapist’s and the client’s lives (Hook et al., 2017; Owen et al.,
2011, p. 274).
The supervisory working alliance (SWA) is a joint effort for change that has three facets:
(a) reciprocal agreements and comprehension in regard to pursuing goals for change, (b) the
responsibilities of each of the parties involved, (c) a relationship between the parties essential to
Research Questions
have on the supervisory working alliance? The questions proposed in this dissertation are the
following:
working alliance?
2. How does a supervisor’s situational cultural humility affect the supervisory working
alliance?
Hypotheses
Cultural Humility Enactment Scale (CHES) will predict the supervisee’s higher rating of the
(SWAI)
Hypothesis 2: The supervisor’s higher score in situational cultural humility on the CHES
will predict the supervisee’s higher rating of the supervisory working alliance as indicated by the
SWAI.
Cultural Missed Opportunities Scale (CMOS-S) will predict the supervises’ higher rating of the
the CHES will predict a higher score of the supervisor’s engagement in cultural opportunities as
Hypothesis 5: The supervisor’s lower scores on the CHES will predict missed cultural
opportunities as indicated by the CMOS-S and a lower rating of the supervisory working alliance
Assumptions
measuring the theoretical concepts they profess to measure and give a more accurate
assessment of supervisors.
4. Supervisees who have had at least four sessions with their supervisor can more
Delimitations
This study will focus on variables such as cultural ruptures, the developmental level of
the supervisee, and the supervisor’s use of self-disclosure. This study will focus on the
10
supervisor’s perceived cultural humility and cultural opportunities that were engaged or
missed. This study will consider counselors who are currently under the individual
supervision of a PLPC, LPC, LPC-S, LMFT, LMFT-S, or their state’s equivalent. Participants
who reported having fewer than four individual supervision sessions with their current
supervisor will be excluded. The MCO-S has three components, however, the element of
Limitations
One limitation of the study is that it utilized a convenience sample. To address the
limitations, the survey was sent to universities, counseling associations, counseling centers,
and other groups that have access to individuals of various cultural backgrounds. Another
possible limitation is the study did not take into account the impact of supervisees’ factors that
could affect the SWA: previous negative supervisor experience, other forms of ruptures,
supervisee resistance, or a supervisee’s anxiety (Crook Lyon & Potkar, 2014; Ramos-Sanchez
et al., 2002). In addition, the study did not include responses from the supervisor to clarify the
Chapter 2
Bordin’s working alliance theory is one of the most expansive theories on alliance in
therapy (Hatcher, 2010). Bordin reported his theory of the working alliance was his attempt to
discover what influences change in people (Goodyear et al., 1992). Bordin’s (1979) concept of
the working alliance was influenced by the psychoanalytic perspective, and he advocated for its
generalizability (Orlinksy & Ronnestad, 2000). Though he was influenced by the psychoanalytic
approach (Bordin, 1979) and Carl Rogers (Constantino et al., 2010; Orlinksy & Ronnestad,
2000) of the working alliance and applied it to the supervisory relationship, which birthed his
theory of the SWA (Bordin, 1983; Watkins, 2014b). He provided the field of psychology with a
conceptualization of the working alliance that could be tested with empirical research (Orlinksy
& Ronnestad, 2000). His theory of the working alliance greatly influenced the development of
the Supervisory Working Alliance Inventory (SWAI) (Efstation et al., 1990; Schweitzer &
Witham, 2018).
joint agreement, tasks, and bonds. The joint agreement consists of the clarity and mutuality of the
supervisee and supervisor on the goals of supervision. The tasks are the necessary assignments
from both parties to accomplish the goals of supervision. The supervisee must understand the
12
connection between the tasks and the goals (Crook Lyon & Potkar, 2014). The bond is “the
feelings of liking, caring, and trusting that the participants share” (p. 36). The emphasis on the
bond in the alliance and responding to individuals emotionally veers away from the traditional
psychoanalytic approach (Orlinksy & Ronnestad, 2000). Bordin has had a significant impact on
SWA has been labeled the “quintessential integrative variable” in the supervisory
relationship (Watkins, 2014a). In the literature, there is little to no dispute about the
importance of the SWA in supervision (Watkins, 2014b). Holloway (1987) surveyed the
relationship is a key variable in the development of supervisees. The SWA has more impact
(Cheon et al., 2009). The literature and theory about the SWA have supported the notion that
The SWA has been found to correlate with supervisees’ satisfaction and disclosure
positively, which has been a commonly held understanding (Schweitzer & Witham, 2018).
The SWA is a partial mediator for supervisory style and supervisee satisfaction. Therefore,
supervisees who view their supervisor as utilizing multiple supervisory styles are more likely
13
to perceive themselves as having a stronger SWA, which can result in a higher level of
The SWA is co-constructed by the supervisee and the supervisor; it matures over time and
factors impact the strength of the SWA such as the supervisees’ developmental level, anxiety,
resistance, disclosure, nondisclosure, and unresolved ruptures (Crook Lyon & Potkar, 2014;
Ramos-Sanchez et al., 2002). However, a stronger working alliance can reduce a supervisee's
anxiety and a weaker SWA can increase their anxiety (Ellis, 2010). In addition, a stronger
SWA can reduce supervisee intentional non-disclosure (Cook et al., 2020b; Ertl et al., 2023).
can increase or reduce the strength of the SWA (Crook Lyon & Potkar, 2014; Ramos-Sanchez
et al., 2002). The supervisor’s interpersonal power (Quarto, 2002), attachment style, ethical
violations (Ramos-Sanchez et al., 2002), interpersonal skills (Bambling & King, 2014), and
supervisor’s self-disclosure (Crook Lyon & Potkar, 2014) can significantly impact the SWA.
Experiences such as incompatible tasks and goals, and the lack of reciprocity, trust, and faith
in the supervisory relationship can have lasting effects on counselors in training and weaken
the SWA (Ramos-Sanchez et al., 2002). The SWA is a crucial aspect of the supervisory
Working Alliance Inventory. They developed a supervisor and a supervisee version of the
SWAI. The researchers were influenced by Bordin’s work but suggested a two-factor model
for measuring the SWA from the supervisee’s perspective (rapport and client focus) and a
three-factor model from the supervisor’s perspective (Efstation et al., 1990). The SWAI has
limitations but has been widely accepted as an adequate measure for the SWA (Watkins,
2014). Patton’s (1992) study comparing the SWAI with the Personal Reactions Scale-Revised
suggests that the SWAI is suitable for individuals from various backgrounds with various
experiences. Watkins, (2014), examined 40 studies that measured the SWA and 17 of the
studies used the SWAI. Schweitzer and Witham (2018) highlighted the advantages of the
confirmed the SQR and the SWAI measure similar constructs. The SWA is a critical aspect of
supervision that impacts the supervisee along with supervision outcomes. Supervisors must be
knowledgeable about the variables that can weaken or strengthen the SWA. The supervisor’s
Crockett, 2011).
15
Supervisors are responsible for discussing the cultural processes in supervision and with
clients (Bernard et al., 2019). Often supervisors do not discuss the cultural variables in the
supervisory relationship, and the responsibility to discuss culture is left to the supervisee
(Gatmon et al., 2001; Gutierrez, 2018; Sukumaran, 2016). When supervisors are aware, open,
and give sincere attention to cultural variables; supervisees reported having a stronger
working alliance and more satisfaction with their supervision (Crockett & Hays, 2015;
Gutierrez, 2018). Supervisees have reported that supervisors discussing cultural variables aids
them in understanding their clients and themselves (Ancis & Marshall, 2010). Phillips et al.,
(2017) study results demonstrated a positive correlation with the SWA and with depth of
increased counseling self-efficacy in supervisees (Crockett & Hays, 2015). The relationship
between the supervisee's perception of the supervisor's multicultural competence and the
Supervisees who reported that their supervisors were more multiculturally competent
reported having a stronger SWA (Ancis & Marshall, 2010; Crockett, 2011). Supervisees who
understand what is multiculturally competent supervision (Ancis & Marshall, 2010) and its
Multicultural Supervision
The American Counseling Association (ACA) Code of Ethics (2014) urges supervisors to
be knowledgeable and address the impact of multiculturalism and diversity on the supervisory
relationship (F.2.b). One limitation of the code of ethics is that it does not define or describe
what are multicultural competencies in clinical supervision (Kemer et al., 2021). However,
supervisors have a key role in the development of the multicultural competency of their
supervisees. They are responsible for ensuring multicultural issues are handled appropriately
(Bernard, et al., 2019). Therefore, supervisors must have knowledge of and be responsive to
multicultural issues (Campbell, 2006). If mental health professionals are limited in their
ability to address cultural issues: then the avenues in which clients and/or supervisees of
culturally diverse backgrounds can explore matters like racism, discrimination, and prejudice
supervision. Falicov (2014) lists three unproductive approaches to the relationship between
17
therapy and culture: the universalist, the particularist, and the ethnic-focus approach. An
individual who holds the universalist position emphasizes similarities and assumes that
individuals and families have more similarities than differences. Those who hold to this
position assume the culture is extraneous to therapy and supervision (Falicov, 2014). The
limitation of this position is that it is prone to ethnocentrism and the therapist may believe
their position is objective and unbiased (Falicov, 2014). The particularist focuses on the
differences due to their assumption that individuals and families have more differences than
similarities (Falicov, 2014). The ethnic-focused individual focuses on the anticipated diversity
of thoughts, emotions, actions, and attitudes. However, this stance does not adequately
address combined identities like race, class, sexual orientation, disability, or nationality. The
contradictions. The ethnic-focused stance assumes the observer is free of culture (Falicov,
2014). In addition, this position views culture as static and stable as opposed to developing
and dynamic. The three approaches are limited in their ability to address the sources of mental
distress for a client or supervisees with diverse cultural backgrounds like racism, prejudice,
2019).
18
practice is measured by knowledge, skills, attitudes, and beliefs (Best Practices in Clinical
Supervision: ACES Task Force Report, 2011; Falender et al., 2013; Kemer et al., 2021; Sue et
al., 1992). Bernard et al., (2019) stated competent multicultural supervisors understand and
help their supervisees understand four dimensions: (a) intrapersonal: the identities that affect
their concept of self in relationship to others such as race, class, gender, sexual orientation,
and culture; (b)sociopolitical: the number of liberties or oppression a person faces on multiple
dimensions; (c) interpersonal: bias and prejudices; and (d) interpersonal: cultural identity and
behavior (Bernard et al., 2019, p. 119). However, the elements of the MCC framework are
difficult to measure (Hook et al., 2013; Hook et al., 2017; Johnson et al., 2014).
treatment outcomes (Owen, 2013). Several measures have been created to assess MCC;
however, these measures assume that achieving sufficient knowledge or awareness about
culture makes an individual competent (Hook et al., 2017; Kumas ̧ -Tan et al., 2007). Many of
the studies that measure MCCs use self-reported measures, which have poor validity
reported measures for MCCs must be replaced due to their questionable validity (Worthington
19
et al., 2007). Multicultural competence has proven to be difficult to measure empirically; and
as a result, researchers asserted that the measures seem to measure self-efficacy as opposed to
competence (Hook et al., 2017; Kumas ̧ -Tan et al., 2007; Wilcox et al., 2020; Worthington et
al., 2007). More instruments are needed that measure individuals in real-life situations as
As a result of the criticism of MCC and its measures, Hook et al. (2017) suggested more
studies should be dedicated to the MCO framework. The limitations of the MCC framework
extend to the supervision literature. Researchers have suggested more empirical studies
should be dedicated to the study of the MCO framework and supervision as opposed to the
MCC framework (Hook et al., 2016; Kemer et al., 2021; King et al., 2020; Watkins, et al.,
consists of three components: cultural humility, cultural comfort, and cultural opportunities
(Hook et al., 2017). The MCO framework has four assumptions. The first assumption is that
the client and the clinician cogenerate cultural displays in sessions. The second assumption is
that mental health professionals focusing on their values regarding culture is more
cultural group (Hook et al., 2017). The third assumption is that cultural activities are vital for
connecting with a client’s primary cultural identity, which can set the foundation for effective
therapy. The fourth assumption is that a robust multicultural orientation can inspire counselors
to educate themselves about their cultural perspective and worldview along with their clients
(Hook et al., 2017). The MCO framework can help counselors develop an approach to treating
their clients with intersecting identities that are characterized by openness, interest, and an
relationship (Owen et al., 2014; Owen et al., 2016; Owen et al., 2011b) and has the potential
to benefit the supervisory relationship significantly (Hook et al., 2016b; Watkins & Hook,
2016; Watkins et al., 2019a). The potential benefits resulted in Watkins et al. (2019a) creating
the Multicultural Orientation Framework for Supervision (MCO-S). The MCO-S has similar
assumptions as the MCO. The first assumption is that the supervisee and the supervisor enter
into an academic relationship that includes their co-generation of cultural expressions. The
second assumption is that the values and attitudes of the supervisor and supervisee greatly
influence the behaviors and actions that occur in the supervisory relationship. The third
assumption is that cultural humility and other cultural processes are essential characteristics
for connecting with the most important aspect of a supervisee’s and client’s cultural identities.
The fourth assumption is supervisors with a strong MCO-S will have a substantial desire to
explore their cultural identities along with the cultural influences of supervisees and clients
(Watkins et al., 2019a). The MCO-S appears to be promising, but more empirical is necessary
21
research test the assumptions. The subject could benefit from more research on the effects of
the elements of the MCO on supervision (Hook et al., 2016b; Watkins et al., 2019a; Wilcox et
al., 2021).
Cultural Humility
2017; Hook et al., 2013). The term cultural humility was developed by Tervalon and Murray-
Garcia in 1998 and was originally used to address physicians to contrast multicultural
that aids in rectifying power imbalances and establishing partners that are beneficial for
communities and individuals (p. 123). Hook et al. (2013) adapted the definition for
counseling: “Cultural humility involves the ability to maintain an interpersonal stance that is
other-oriented (or open to the other) in relation to aspects of cultural identity that are most
Hook and Watkins (2015) stated cultural humility is the foundation to any positive
contact with individuals and groups with culturally diverse individuals. Cultural humility is a
useful quality when working with clients with intersecting cultural identities (DeBlaere et al.,
2019). It has been proposed to be a feature that could reduce health and treatment disparities
among racial and ethnic minorities in healthcare facilities (Hook et al. 2016a). Cultural
22
humility can act as a buffer for microaggressions and cultural ruptures that can occur in
therapy and supervision (Hook et al. 2016a; Jadaszewski, 2020). Positive therapeutic
outcomes have been linked to a therapist’s level of cultural humility (Hook et al., 2013).
Therapists who are culturally humble are viewed by their clients with religious and spiritual
commitments as ones who accept their faith, which may be a medium for healing (Owen et
al., 2014). Owen et al. (2014) stated that when therapists generate opportunities to dialogue
with clients about their cultural identity and enact cultural humility it benefits the therapeutic
process. Enacting cultural humility can help clients explore their religious and spiritual
commitments and assist them in reaching their goals (Owen et al., 2014). One of the core
elements of cultural humility involves a person knowing themselves well, which included
awareness and ownership of strengths and shortcomings (Hook et al., 2017). Cultural humility
elements of cultural humility (p. 6). Rivera and Grauf-Grounds (2020) defined cultural
accountability. Hook et al.’s (2013) conceptualization of cultural humility has influenced other
notions of cultural humility. Hook et al. (2013) created the Cultural Humility Scale (CHS),
23
which was the first instrument to assess the notion of cultural humility that originated from
the work of Tervalon and Murray-Garcia (1998). The CHS was created as a result of the
limitations of the MCC framework and is an other-reported measure to bypass the issues of
self-reporting. The instrument was created to assess cultural humility as a virtue or disposition
(Hook et al., 2013). The development of the CHS has resulted in the creation of the Cultural
Humility Enactment Scale (CHES) (Zhu, 2020) and the Multidimensional Cultural Humility
Scale (MCHS) (Gonzalez et al., 2021). In addition, some researchers have adapted the
Vandament, 2018; Vandament et al., 2021; Wilcox et al., 2021; Zhang et al., 2021).
Watson (2018) states, “A cultural humility approach encourages attitudes and practices
that involve a secure sense of one’s worldview and cultural identity while at the same time
developing a capacity to “take in the experience of others’” (p. 136). Culturally humble
supervisors are aware of cultural differences and their effect on the power differential in the
relationship. The supervisor remains open to the supervisee’s cultural perspective and approaches
limitations and continual pursuit of cultural humility (Hook et al. 2016b). Supervisors see culture
as a vital element of supervision and look for a way to discuss it in supervision (Watson, 2018).
24
culture.” Supervisors have the task of assisting their supervisees in seeing the effects of power
and privilege on their clients and the families they serve ( cf. Watson, 2018, p.130). The
culturally humble supervisor is in continual pursuit of a culturally humble stance (cf. Hook et al.,
2016a). Cultural humility counteracts the desire for the supervisor to be the expert. The modeling
of cultural humility cultivates an environment for open and genuine conversation can occur
(Upshaw et al., 2019). Supervisors who have a culturally humble stance are more likely to
participate in conversations about sociopolitical and sociocultural factors (Jones & Branco,
2020), which are discussions that supervisors should have with supervisees (Bernard et al.,
2019). Supervisees have reported feeling more satisfied with supervision when their supervisors
engaged in more cultural conversations and were culturally responsive (Mori et al., 2009). In
cultural conversations, culturally humble supervisors remain open to the supervisee's cultural
perspectives and approach them with humility (Hook et al., 2016b). Open and respectful
communication is key to effective supervision (Bernard et al., 2019). Hook et al. (2016b)
proposed that supervisors who hope to create strong relationships with their supervisees with
various cultural identities must (a) subdue the inclination to perceive their beliefs, values, and
worldview as superior, and be open-minded toward the beliefs, values, and worldviews of their
supervisees; (b) attempt to foster an awareness of their limitations and comprehension of their
Cultural humility has received the most attention in the supervision literature compared to
the other elements of the MCO-S (Zhang et al., 2021). Researchers have suggested other
potential benefits of incorporating cultural humility into supervision and the features of
culturally humble supervision (Childs, 2020; Hook et al., 2016b; Vandament et al., 2021;
Watkins & Hook, 2016; Watkins. et al., 2019a). Studies have reported a positive relationship
between a supervisor’s perceived level of cultural humility and supervision process outcomes
(Zhang et al., 2021). Researchers have hypothesized that the integration of cultural humility
into supervisor preparation could assist them in engaging with supervisees from marginalized
populations (Patallo, 2019). The concept of cultural humility has been supported by empirical
studies over the years (Zhang et al., 2021), yet more empirical research is needed to
Studies have modified the Cultural Humility Scale (CHS) to measure one of the cultural
processes in supervision and added to the literature about the effects of cultural humility on
supervision. For example, Cook et al. (2020) adapted the scale and their results imply that
supervisees are more likely to disclose cultural and clinical issues in supervision if they
perceive their supervisor is culturally humble. Ertl et al. (2023) had similar findings and found
cultural humility has an inverse relationship with supervisee nondisclosure. Cultural humility
has demonstrated the capacity to impact the SWA substantially (Jadaszewski, 2020; Jones &
Branco, 2020; King et al., 2020; Vandament et al., 2021). The supervisor’s perceived cultural
26
humility appears to reduce the effect that cultural ruptures can have on the SWA. In addition,
cultural ruptures can affect the supervisee's perception of their supervisor’s cultural humility
(Jadaszewski, 2020). Cultural ruptures in supervision prompt negative emotions, which can
harm the SWA (Jadaszewski, 2020). However, the research on cultural humility and
supervision is growing but is still limited (Jadaszewski, 2020; King et al., 2020; Zhang et al.,
2021). One area that requires more study is situational cultural humility (Zhu, 2020).
“humility in the moment” (Tangney, 2000, p. 76). However, most researchers have
conceptualized humility as a trait and have not given much attention to humility as a state or
as being situational (Chancellor & Lyubomirsky, 2013; Kruse et al., 2017). Few assessments
measure situation-specific humility, which could be the result of state humility not gaining
much traction (Chancellor & Lyubomirsky, 2013; Tangney, 2000, p. 76). The study of
situational humility can highlight the relationship between ephemeral emotions and humility
in certain situations. In addition, studying state humility can help researchers comprehend
what humility is and how it functions (Chancellor & Lyubomirsky, 2013). In addition, few
studies that have explored the state humility in cross-cultural contexts (Kruse et al., 2017).
27
Most studies that measure cultural humility in supervision have modified the Cultural
Humility Scale to explore the cultural process in supervision. The CHS was created to
measure cultural humility as a personality trait and does not assess for situational cultural
humility (Zhu, 2020). Zhu et al. (2021) proposed a theory of cultural humility that considers
dispositional and situational cultural humility. The researchers asserted that cultural humility
can be enacted in moments of cultural tension (Zhu et al., 2021), which is a display of
situational cultural humility. The theory of cultural humility resulted in the development of the
Cultural Humility Enactment Scale (CHES) (Zhu, 2020), which is one of the only instruments
that measures state and trait cultural humility. The CHES was created for clients to assess the
cultural humility in therapists. There is little to no study of the enactment of cultural humility
or situational cultural humility in the supervisory relationship. An empirical study using the
CHES has the potential to give a more comprehensive understanding of cultural humility and
Cultural Opportunities
moments in session in which a counselor has the opportunity to explore an aspect of a client's
cultural heritage (Hook et al., 2017; Owen, 2013; Owen et al., 2011b). Missed cultural
opportunities are the moments when a therapist does not explore a client’s cultural identity
when the topic emerges (Owen, 2013; Owen et al., 2011b). When a therapist misses cultural
28
opportunities it negatively impacts their client's therapeutic outcomes. However, the negative
effects were assuaged if they viewed their therapist as culturally humble (Owen et al., 2016).
Cultural opportunities are another pillar of the MCO-S. Cultural humility and cultural
opportunities are interdependent concepts (Watkins et al., 2019a). Hook et al. (2017) assume
that therapists who are more culturally humble miss fewer cultural opportunities in sessions.
Watkins et al. (2019a) echoed this belief and suggested culturally humble supervisors miss
Vandament’s (2018) findings support the claim that missed cultural opportunities negatively
affect the SWA. In addition, Wilcox et al.’s (2021) study highlighted the importance of the
supervisor’s cultural humility and their engagement in cultural opportunities to the outcomes
supervision (Wilcox et al., 2021). Watkins et al. (2019) proposed that the Cultural
Opportunities Scale (COS) could be adapted for more empirical research to add to the
literature. Researchers have modified the COS for empirical research but, more research is
needed to understand these cultural concepts in supervision (King et al., 2020; Vandament,
2018; Wilcox et al., 2021) and how they can influence the SWA.
29
In Bordin’s early conceptualization of the SWA, he theorized that rupture and repair
events were vital for its growth and continuance. Ruptures are a common occurrence in
supervisory relationships (Watkins, 2014b). Ruptures in the SWA should be identified and
repaired as soon as possible since they injure the supervision process and outcomes
(Lampropoulos, 2002). Ruptures in supervision can vary in severity and can be the result of
(Safran et al., 2011). Safran et al. (2011), influenced by Bordin’s notion of the working
alliance, defined ruptures as strife about the task, disharmony about the goals, and strain in the
client and counselor bond (p. 81). However, a rupture in supervision references a decline in
the SWA that is displayed through a conflict between the supervisor and supervisee over
goals, tasks, or the emotional bond (Watkins et al., 2019a). Supervisory relationships will
have ruptures (Watkins, 2014b), but supervisees tend not to disclose when a rupture has
occurred (Ertl et al., 2023). It is the supervisor’s job to produce an environment that is safe to
aid in the development of the supervisee (Lampropoulos, 2002). Supervisees are hesitant to
disclose when safety has been compromised in supervision; anxieties about the power
dynamic in supervision; dissatisfaction with what they are getting out of supervision; as well
as the skill, knowledge, and biases or stereotypes of the supervisor (Ertl et al., 2023).
30
Cultural ruptures occur when supervisors are unresponsive or derisive toward cultural
themes in supervision. Unresolved cultural ruptures result in the deterioration of the SWA
weaken the SWA and result in supervisees not feeling safe enough to share client-related
issues (Sukumaran, 2016). However, the perceived cultural humility of supervisors appears to
reduce the effect of negative experiences like cultural ruptures in supervision (Jadaszewski,
2020).
The cultural humility of the supervisor and the supervisor’s engagement in cultural
opportunities in supervision have the potential to have a positive effect on the supervisory
relationship. In contrast, supervisors who are less culturally humble have the potential to have
a negative effect on the SWA (King et al., 2020; Watkins et al., 2018; Wilcox et al., 2021).
Supervisors who acknowledge and respond to missed opportunities to talk about race or
ethnicity could strengthen their SWA (King et al., 2020). More research is needed to explore
Conclusion
A review of the literature highlights the importance of the SWA and how it transcends
other variables of the supervisory relationship. The literature demonstrates the SWA
nondisclosure. The literature has demonstrated that cultural variables such as the supervisor’s
cultural humility and engagement in cultural opportunities have a significant impact on the
SWA. The lack of a supervisor’s cultural humility and engagement in cultural opportunities
can negatively impact the SWA and the supervisee. A supervisor’s deficiency in cultural
humility and engaging in cultural opportunities can result in a cultural rupture. The literature
on cultural humility and cultural opportunities is growing as related to supervision, but the
humility that includes situational and trait cultural humility. This study seeks to examine and
elucidate the relationship between the SWA, cultural humility (situational and trait), and
Chapter 3
METHODOLOGY
Introduction
This study examined the effect of a supervisor’s situational and dispositional cultural
humility and engaging cultural opportunities on the SWA. The hypotheses were the higher scores
on the CHES and the CMOS-S would predict a strong SWA. In addition, a positive relationship
between a supervisor’s cultural humility and engaging in cultural opportunities was predicted,
which is supported by the literature and was expected to be supported by this study.
Participants
A total of 209 participants responded to the survey. The survey was distributed
electronically through email and Facebook. The survey was emailed to the faculty and staff of
programs to recruit graduate students. To recruit provisionally licensed counselors the survey
was emailed to state counseling associations, counseling centers, and counseling supervisors. A
number of provisionally licensed counselors were contacted through Psychology Today and
asked to complete the survey. The survey was posted on a personal Facebook page and
encouraged others to share it on their Facebook accounts. The questionnaire was posted to
various counseling-related Facebook pages and groups. A link to the questionnaire was shared
with participants attending professional conferences. The recruitment message was modified and
33
Message)
Of the 209 who responded, 37 were excluded from the sample for reasons such as
reporting not currently being in supervision and having 3 or fewer supervision sessions with their
current supervisor. The remaining 172 were included in the sample. The inclusion for the study is
as follows: participants are required to be under individual supervision (i.e., graduate student or
provisionally licensed counselor), and participants must have had four or more sessions with
their supervisor. The participants were selected via voluntary response sampling, through email
and social media networks; therefore, the sample may not be representative of the population of
counselors in the US. Demographic information about the participants’ current status, gender,
and sexual orientation can be found in Table 1. Appendix A contains the full demographics form.
Demographic results for race, religion, and sexual orientation can be found in Table 2.
34
Table 1
Current status
I am a professional 69 40.1
Gender
Male 21 12.2
Sexual orientation
Straight/ heterosexual 150 87.2
Bisexual 8 4.7
Gay/lesbian 3 1.7
Queer 4 2.3
Questioning 5 2.9
Other 2 1.2
Note. N = 172
35
Table 2
Variable n %
Race
Black/African American 15 8.7
Multiracial 11 6.4
Other 3 1.7
Religion
Christian 137 79.7
Jewish 1 0.6
Hindu 1 0.6
Buddist 1 0.6
Agnostic 16 9.3
Atheist 7 4.1
Spiritual 3 1.7
Other 5 2.9
Missing 1 0.6
Note. N = 172
36
Table 3
3. Age of Participants
Age n %
18–30 79 45.9
31–40 34 19.8
41–50 41 23.8
51–60 15 8.7
61 and up 3 1.7
Note. N = 172
The majority of the participants were female (87.8%), which is consistent with the 71.7%
female representation of the counseling field as a whole (Data USA, 2017). Approximately
twelve percent (cf. Table 1.) of the participants were men. The sample included 103 graduate
students (59.9%) and 60 provisionally licensed counselors (40.1%). More than 20% of the
sample were from participants who self-reported to be a part of a minority racial group in the
United States. More than two-thirds (77.3%) of the participants reported having a female
supervisor, 20.3% reported having a male supervisor, and 2.4% did not disclose the gender of
their current supervisor. The majority (80.2%) of the participants reported having a supervisor
who was White/European American, 9.9% reported having an African American supervisor,
supervisor, 0.6% reported having an Asian American supervisor, 0.6% reported having an
37
American Indian/Native American supervisor, and the remaining 2.4 % did not report the race of
their current supervisor. Thirty-six percent of the participants reported that their supervisor had
earned a PhD; 60% reported their supervisor had earned a master's degree, 1.7% reported their
supervisor had earned a PsyD, 0.6% reported their supervisor earned an EdD, and 1.2% did not
identify their current supervisor’s highest earned degree. The majority of the participants (54.
1%) reported having one year or less of supervision, 17.5 % reported having two years of
supervision, 15.7% reported having three years of supervision, and 12.8% reported having four
More than one-fourth (27.9%) of the participants reported experiencing a cultural rupture
in supervision, and 71.5% reported not experiencing a cultural rupture in supervision. The
receiving a CACREP-accredited degree. Nearly four percent of the participants (3.5%) reported
attending an APA-accredited program. Five percent (5.3%) of the participants reported other or
After filling out the demographic information and meeting the inclusion criteria, the
participants were prompted to think about their current individual supervisor and whether they
have experienced a cultural rupture in the supervision relationship. Then they were asked to
continue to think about their current supervisor as they completed the assessments.
38
Measures
The CHES is an instrument that was designed for clients to assess the cultural humility of
their therapists. The CHES is one of the few instruments that measure the supervisor’s perceived
situational and dispositional cultural humility (Zhu, 2020). The CHES differs from the Cultural
Humility Scale (Hook et al., 2013) by asking the participants about a particular moment of
conflict in which cultural humility was enacted (Zhu, 2020). As Zhu et al. (2021) reported,
exploratory factor analysis was used to derive the three CHES subscales: Cultural Teachability,
Cultural Superiority and Disrespect, and Other-Oriented Engagement. Data from a sample of 434
adult clients in counseling or psychotherapy, recruited through web-based surveys, supported the
validity and reliability of the CHES. Internal consistency estimates in this sample were .96 for
the total scale and .94, .92, and .92 for the subscales. The CHES shares a strong correlation (r =
.84, p <.01) with the Cultural Humility Scale (CHS; Hook et al., 2013), an established measure
of cultural humility. The CHES has been used to measure cultural humility in therapists
however, it has not been used in the context of supervision. The scale will be modified with
permission from the developer by replacing the word “counselor” with “supervisor”. This
modification has been done in recent studies with the CHS (Cook et al., 2020a; Jadaszewski,
King et al. (2020) and Wilcox et al.(2021) modified the Cultural Opportunities Scale
created by Owen et al. (2011b) by replacing the word “counselor” with “supervisor.” This study
will utilize the Supervision Cultural Missed Opportunities Scale (CMOS-S) (Wilcox et al.,
2021). The Supervision Cultural Missed Opportunities Scale is a five-item Likert-type scale in
which the supervisee rates their agreement with the statements about their supervisor. The
instrument includes items like “I wish my supervisor would have encouraged me to discuss my
cultural background more” (supervisee-focused) (Wilcox et al., 2021). Wilcox et al. (2021)
reported Cronbach’s alphas for the supervisee-focused and client-focused scales of the CMOS-S
were .82 and .87, respectively. The scale has been used in very few studies but seems to be
promising.
The Supervisory Working Alliance Inventory was created to assess the working alliance
in supervision. The instrument has two subscales, which are rapport and client focus (Efstation et
al., 1990). The inventory is on a 7-point Likert scale and includes items like “I feel comfortable
working with my supervisor” and “My supervisor makes an effort to understand me.” The
authors reported internal consistency alpha coefficients as .90 and .77 for the rapport and client
focus scales, respectively (Efstation et al., 1990). Schweitzer & Witham, (2018) reported that
40
internal consistency was higher with alpha coefficients of .95 for the rapport scale and .91 for the
The Cultural Rupture Prompt asks participants if they have experienced a cultural rupture
in supervision. They are asked to mark “yes” or “no” and then asked to recall the most
memorable moment. Then they asked to write a brief description of the event (Jadaszewski,
2020).
Data Collection
Participants were asked to review the consent form (see Appendix F) and then check “I
consent” to indicate they consented to participate in the study. After consenting the participants
consented they were directed to the demographics survey along with the Cultural Rupture
prompt, which was succeeded by an opportunity to explain the cultural rupture. The CHES,
CMOS-S, and SWAI followed. No personal identifying information was collected so the
Google Forms was used to collect responses. Then responses were exported as an Excel
sheet, which was imported into SPSS. The ordinal variables were converted into numerical data
and then analyzed using SPSS. A multiple regression analysis was used to determine the effect
size of the supervisor’s perceived situational and dispositional cultural humility, and engagement
variable). A commonly accepted notion about multiple regression analysis is that it requires at
least 20 participants per independent variable (Keith, 2015; Meyers et al., 2017). The study
exceeded the 20 participants per independent variable which increases the generalizability of the
results.
Using the sample participants who reported being currently under individual supervision
and having had four or more sessions with their supervisor, a standard multiple regression
analysis (MRA) was computed for Hypotheses 1–3 using the SWAI scores as the dependent
variable and the scores on the subscales of the CHES (situational and cultural humility) and the
CMOS-S. A linear regression was computed for Hypothesis 4 using the CHES scores as the
independent variable and CMOS-S scores as the dependent variable. The research ran an initial
MRA to identify outliers and test assumptions to ensure valid results on the MRA. The
observations was assessed using the Durbin-Watson statistic. The initial MRA data results
violated the assumption of homoscedasticity, and so two of the variables were transformed to
meet the assumptions (Laerd Statistics, 2015). As a result, the square root transformation was
42
applied to the SWAI scores and the CHES subscale scores that measure dispositional cultural
humility (Questions 1–25 on the CHES) to convert the positively skewed scores to normality.
After the variables were transformed, the data met the assumptions for the MRA. There
was independence of residuals, as assessed by a Durbin-Watson statistic of 1.751, for the SWAI,
CMOS-S, and subscales of the CHES, which means there is no correlation between the residuals.
The lack of correlation between the residuals addresses the third assumption of multiple
regression analysis. The dependent variable and the independent variables have a linear
relationship as indicated by the scatterplot of the studentized residual and the unstandardized
predicted value (see scatterplot below). Homoscedasticity was determined by a visual inspection
of a plot of studentized residuals versus unstandardized predicted values. The tolerance values
for all the independent variables were greater than 0.1, indicating that the data lacks
multicollinearity. The MRA detected no outliers or influential points. Normality was assessed
using the normal probability plot for the SWAI. The dependent variable falls closely along
straight lines on the P-Plot, verifying the assumptions of normality. The data met the assumptions
Using the sample participants who reported being currently under individual supervision
and having had four or more sessions with their supervisor, a linear regression (LR) was
conducted for Hypothesis 4 with the composite scores of the CHES scores as the independent
variable and CMOS-S scores as the dependent variable. The assumptions of the LR are
independence of observations, linearity, normality, and homoscedasticity, and the data must
exclude significant outliers (Laerd Statistics, 2015). A linear relation was determined by a visual
examination of the scatterplot (see scatterplot below). The initial linear regression analysis
47
revealed an outlier. Case 39 was identified as an outlier due to having a standard residual of
-3.150. The outlier was removed from the study, which reduced the sample for the linear
regression to 171. However, another linear regression was conducted and no outliers were
versus standardized predicted values. Residuals were normally distributed as assessed by visual
Table 4
4. SWAI ANOVA
Model Sum of squares Df Mean square F Sig.
Chapter 4
RESULTS
An MRA was used to evaluate Hypotheses 1–3. The MRA assessed the effect of the two
subscales of the CHES and the CMOS-S on SWAI scores. The multiple regression model
statistically significantly predicted SWAI F(3, 168) = 103.641, p < .001, R2 = .649. All three
variables added significantly to the prediction, p < .001. The prediction model was significant
and accounted for 64% of the variance in the SWA (R2= 64.9, adjusted R2=64.3) (See Table 5).
The mean of the transformed SWAI, scores is M = 4.84 and SD = 2.41. The mean of the CMOS-
S scores was M = 14.28 and SD = 2.83. The CHES has two sub-scales Situational Cultural
Humility (M = 56.74; SD: 8.61) and transformed Dispositional Cultural Humility (M = 4.73; SD
= 1.21).
Table 5.
Std. error
of the
Model R R2 Adjusted R2 estimate
1 .806a 0.649 0.643 1.44263
52
Hypothesis 1
Hypothesis 1 states that a supervisor’s perceived dispositional cultural humility will have
a positive effect on the rating of the SWA. A multiple regression analysis was run to evaluate the
effect of the supervisor’s perceived dispositional cultural humility on the SWA. The relationship
between the supervisee’s perception of the supervisor’s dispositional cultural humility and the
0.606, which signifies a strong positive linear relationship between the SWA and the supervisor’s
perceived dispositional cultural humility. However, in the post hoc test, the regression
coefficients did not display statistical significance with p = .146, which means the supervisees’
perception of the supervisor’s dispositional cultural humility may had a smaller effect on the
SWA than the other variables. However, the null hypothesis can be rejected due to statistical
significance.
Hypothesis 2
Hypothesis 2 states that a supervisor’s situational cultural humility will have a positive
effect on the SWA. A multiple regression analysis was run to test this hypothesis. The
relationship between the supervisor’s perceived situational cultural humility and the SWA was
situational humility has a negative effect on the SWA. In addition, r = -0.788, which indicates a
53
strong negative linear relationship. The regression coefficient signified statistical significance
with p = <0.001. The hypothesis was not supported. The statistical significance indicates the null
Hypothesis 3
Hypothesis 3 states that the supervisor’s engagement in cultural opportunities will have a
positive effect on the SWA. A multiple regression analysis was run to test this hypothesis. The
relationship between the supervisor’s missed cultural opportunities and the SWA is statistically
significant as indicated by B =.134 (see Table 6) and p = < 0.001. In addition, r = 0.379, indicates
a small correlation between missed cultural opportunities and the SWA. The hypothesis was
supported.
Table 6
6. Correlations
Hypothesis 4
Hypothesis 4 states that supervisors who are perceived to be culturally humble will
engage in more cultural opportunities. In the linear regression n = 171. A linear regression
analysis was run to test this hypothesis. The mean of the scores for the CMOS-S was 14.33 and
SD = 2.77. The mean of the CHES scores was 145.8 and SD = 18.7. The adjusted R2 =.080,
which means that a supervisor’s cultural humility can account for 8% of the variance in
supervisors engaging in cultural opportunities. The effect size seems to be small. However, the
analysis indicates it is statistically significant. In the data, F(1, 169) = 15.71, p< .0001, which is
Hypothesis 5
Hypothesis 5 states that supervisors who have lower scores on the CHES will miss more
cultural opportunities and have weaker SWA. Statistical analysis was not applied independently
to test this hypothesis. However, the results of the other statistical analyses lend partial support to
the hypothesis. The MRA results indicate that dispositional cultural humility is positively
correlated with the supervisory working alliance. However, situational cultural humility is
negatively correlated with the SWA. The LR results indicate that culturally humble supervisors
55
engage in more cultural opportunities. The hypothesis was partially supported due to situational
Testing Assumptions
affect the supervisee’s perception of the supervisor’s cultural humility was tested (Jadaszewski,
2020). The means of the CHES scores of participants who reported experiencing a cultural
rupture within supervisors and those who reported not experiencing a cultural rupture in
supervision were compared. The majority of the participants (123 participants) reported not
experiencing a cultural rupture with their supervisor. However, the remaining participants (48
participants) reported experiencing a cultural rupture in supervision. The mean for all the CHES
scores is 145.9 The mean score of the CHES for those who have not experienced a cultural
rupture was 150.3. However, the mean score of those who have experienced a cultural rupture is
134.8 (see Table 7). Supervisees who experienced a cultural rupture scored nearly an entire
standard deviation below those who did not experience a cultural rupture. The results
demonstrate the experience of a cultural rupture impacted the supervisees’ perception of their
Table 7
7. CHES Scores
Experience of a Mean N Std. Deviation
Cultural Rupture
No 150.3333 123 16.76387
Yes 134.8750 48 18.80541
Note: N = 171
The means of the scores on the SWAI between those who experienced cultural rupture
and those who did not is notable. The mean of the scores of those who had not experienced a
cultural rupture was 113.3, and the mean for those who had was 83.
A Mann-Whitney U test was run to determine whether there were differences in the
SWAI scores between graduate students and provisionally licensed therapists. Distributions of
the SWAI scores for graduate students and provisionally licensed therapists were not similar, as
assessed by visual inspection. The SWAI scores for graduate students (Mean Rank = 86.60) and
provisional licensed therapists (Mean Rank = 86.36) were not statistically significantly different,
Table 8
Mann-Whitney 3,543.5
Wilcoxon W 5,958.5
Test statistic 3,543.5
Standard error 319.975
Standardized test statistic -0.031
Asymptotic sig. (2-sided test) 0.975
Note. N = 172
58
normally distributed, as assessed by Shapiro-Wilk’s test (p > .05). The researcher ran a one-way
ANOVA to explore the relationship between the supervisees’ years of clinical experience and the
SWA (SWAI scores). The data demonstrated that the SWA (SWAI scores) increased in the first
year of clinical practice (n = 91, M =4.7, SD = 2.3) to the second year (n = 27, M = 4.83, SD =
2.7). There was a slight decrease in the SWA with participants who reported being in their third
59
year of clinical practice (n = 23, M = 4.80, SD = 2.07) and an increase in the scores of those who
reported having four or more years of clinical experience (n = 31, M = 5.35, and SD = 2.73). The
variances (p >.05) (see Table 9). The results indicate that supervisees with more years (4 years or
more) of clinical experience rate the SWA higher than those who have fewer years of clinical
Table 9
Chapter 5
DISCUSSION
The purpose of this study was to examine the impact of a supervisor’s perceived
situational cultural humility (SCH), dispositional cultural humility (DCH), and engagement in
cultural opportunities on the SWA. The study extends the literature on the cultural processes that
Demographic Covariate
demographic variables that have an effect on the SWA. In the overall sample, individuals who
reported having 4 or more years of clinical experience reported a stronger SWA than those with
less clinical experience, which implies a supervisee’s developmental level has an impact on the
SWA (Holloway, 1987; Ramos-Sanchez et al., 2002). Nearly twenty-eight percent of the
who have experienced cultural ruptures reported having weaker SWA and a lower perception of
their supervisor’s cultural humility. This finding is consistent with the other researchers in the
field who have demonstrated the harm cultural ruptures can have on the SWA and the
supervisee’s perception of the supervisor's cultural humility (Jadaszewski, 2020). Zhang et al.
(2021) stated that cultural humility studies need more participants who are outside of the
university and need more diversity in the age of the participants. In this study, 40.1% of the
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participants were professionals and not graduate students. In addition, 54.1% of the participants’
Cultural humility has been proposed as playing a critical role in the area of supervision
(Davis et al., 2018; Ertl et al., 2023; Hook et al., 2016b; Jadaszewski, 2020; King et al., 2020;
Watkins et al., 2019; Watson, 2018; Zhang et al., 2021). Most of the studies of cultural humility
solely studied dispositional cultural humility as opposed to situational and disposition cultural
humility (Zhu, 2020; Zhu, Liu, et al., 2021; Zhu, Luke, et al., 2021) including studies about
cultural humility and the SWA (Ertl et al., 2023; Jadaszewski, 2020; King et al., 2020;
Vandament et al., 2021; Wilcox et al., 2021). This study adds to the professional literature by
distinguishing the unique effects of situational cultural humility and dispositional cultural
Hypothesis 1 supports the notion that DCH has a positive effect on the SWA, which is
aligned with the cultural humility literature (King et al., 2020; Vandament, 2018; Wilcox et al.,
2021). The results support the findings that a supervisor's perceived dispositional cultural
humility can positively affect the supervisory relationship and result in better supervision
outcomes (Zhang et al., 2021). Previous studies have measured dispositional cultural humility in
therapy (DeBlaere et al., 2019; Foronda et al., 2015; Hook et al., 2013; Hook et al., 2016) and in
supervision. However, no study has explored the supervisor’s SCH and its impact on the SWA.
63
Zhu (2020) began the study of SCH with the development of CHES, but his study was
limited to the therapeutic relationship. The current study is the first known study that has
explored the impact of a supervisor’s situational cultural humility and particularly its effect on
the SWA. The results of this study supported the comprehensive measurement of SCH and DCH
due to their distinct effects on the SWA. Previous research has suggested that cultural humility
counselors have stronger working alliances (Zhu, 2020; Zhu et al., 2021).
Hypothesis 2 proposed that SCH would be positively correlated with the SWA, however,
the results display a negative correlation. The data displays that as the SCH scores increase the
SWAI scores decrease. One explanation for this occurrence is that a moment of cultural tension
occurred and situational cultural humility was enacted. However, the SWA experienced a cultural
rupture that was not repaired. An unrepaired rupture tends to result in a deterioration of the SWA
(Crook Lyon & Potkar, 2014; Watkins et al., 2019) A repair refers to an attempt to restore the
supervisory relationship to working order (Watkins et al., 2019). A conflict between supervisees
and the supervisor can weaken the SWA with regard to rapport and understanding clients
(Quarto, 2002). A supervisor’s cultural blindspots or inadequate handling of culture could have
resulted in their being unaware a rupture occurred in the SWA (Campbell, 2006; Patallo, 2019).
The data could indicate in moments of cultural tension when cultural humility is enacted the
enactment does not supersede the need to repair the rupture that could have been caused by
cultural tension. This study clarifies that more than cultural humility is needed to repair ruptures
Vandament’s (2018) results imply that supervisors who engage in more cultural
opportunities have a stronger working alliance. The result displays that SWA continued to
increase despite the supervisor missing cultural opportunities. Missing cultural opportunities had
a small effect on SWA compared to other variables. King et al. (2020) stated that missed cultural
opportunities can account for a small share of the variance in the supervision context. The data
could indicate that supervisors could form strong SWA despite missing cultural opportunities.
The findings seem to support the notion that a SWA can overcome other factors in supervision
(Cheon et al., 2009; Watkins, 2014a, 2014b) such as missing cultural opportunities. Another
possible explanation is that the supervisor’s cultural humility and the strong SWA diminished the
effects of the supervisor missing cultural opportunities in supervision (King et al., 2020; Owen et
al., 2016). More research is needed to understand the impact of missing cultural opportunities on
the SWA.
Cultural humility and cultural opportunities are key elements in the MCO-S framework,
however, research that measures both is scant. Wilcox et al. (2021) results demonstrated that
cultural humility and engaging in cultural opportunities were correlated with supervisee
satisfaction positively. Cultural humility has proven to account for more of the variance in the
SWA than missing cultural opportunities (King et al., 2020). Cultural humility and engaging in
cultural opportunities have been shown to benefit supervisees of color and increase their
65
perception of the quality of their supervision (Vandament, 2018). The study adds more empirical
evidence and clarity to the proposed MCO-S framework. The study supports the notion that the
central element of the MCO-S, cultural humility, is bidimensional consisting of both situational
and dispositional humility. The study explores the relationship between cultural humility
(situational and dispositional) and missing cultural opportunities. The linear regression results
indicate that the more a supervisor misses cultural opportunities, the less a supervisee perceives
the supervisor as culturally humble. The results support the notion that cultural humility and
cultural opportunities are interdependent elements of the MCO-S (Watkins et al., 2019b).
In MRA the predictor variables SCH, DCH, and cultural opportunities explained 64% of
the variance in SWA. Watkins et al. (2019b) analogized that the elements of the MCO-S such as
cultural humility and engaging cultural opportunities can benefit supervisory relationships. The
results indicate that these elements of the MCO-S play a notable role in the SWA.
Limitations
The study has strengths and limitations that should be taken into consideration. The
strength of the study is its novelty in exploring the pillars of the MCO-S and the SWA. One
(situational and trait cultural humility). A significant amount of the participants were ethnically
diverse (21%) and large enough to permit adequate statistical power for the analyses. A limitation
of this study is that it is ex post facto, cross-sectional, and correlational design similar to most of
66
the cultural humility studies (Zhang et al., 2021). The study utilized other-reported assessments
from the supervisees and did not contain assessments from the supervisor. Cultural humility and
missed cultural opportunities were considered in this study. However, the third pillar of the
MCO-S, cultural comfort, was not measured in this study. This study focused on the supervisees
and their individual supervisors however, supervisees could be involved in group supervision and
have group supervisors. Supervisor and supervisee factors impact the SWA (Crook Lyon &
Potkar, 2014; Ramos-Sanchez et al., 2002). The primary focus of the study was the supervisor
factors in the supervisory relationship. Supervisee factors that could affect the SWA were not
fully accounted for in the study. In addition, the study did not explore other variables that could
result in the deterioration of the SWA. The majority of the participants were White, female, and
Christian; so this study could have benefited from more racial, ethnic, and religious diversity.
Despite the limitations, this study provides beneficial data to further the literature
Further Research
More research is needed to provide more empirical support for the MCO-S framework
and the interdependence of the pillars. Future researchers should consider the impact of SCH,
DCH, cultural opportunities, and cultural comfort on the SWA. The supervisees’ years of clinical
experience seemed to have a positive correlation with their SWAI scores. Researchers could
explore the effect of the supervisees’ clinical years of experience on their perception of their
supervisor’s cultural humility. This study considers the impact a cultural rupture can have on the
67
supervisee’s perception of the supervisor’s cultural humility. Further study needs to be done on
the impact of cultural ruptures and the SWA, along with other pillars of the MCO-S. More
research should be dedicated to identifying effective and ineffective repair strategies after a
Graduate-level supervisees are required to attend group supervision, and the literature
would greatly benefit from having the MCO-S and SWA considered in the group supervision.
The primary participants of this study were supervisees. Additional research should include the
perspectives of the supervisee and the supervisor such as the supervisor’s self-report of their
cultural humility or the supervisor’s perceived cultural humility of the supervisee. This study was
ex post facto, cross-sectional, and correlational design like other studies of the MCO-S
framework (Zhang et al., 2021). More qualitative, mixed methods, or experimental research will
help accurately conceptualize cultural humility, cultural opportunities, and the SWA. The SCH
literature is in its infancy. More studies about SCH are needed in settings like individual
supervision, group supervision, and therapy. The literature confirms SCH can be measured
however, the field would benefit from studies on how to increase SCH. Further research must be
done to consider the variables that increase a supervisor’s cultural humility, increase their
engagement or disengagement of cultural opportunities, and make them more likely to cause a
cultural rupture.
68
Supervisors are responsible for helping supervisees learn how to engage culture (2014
ACA Code of Ethics, 2014; Bernard et al., 2019). However, the results imply that supervisors
must consider how they engage culture along with their bias (Hook et al., 2016b). Supervisors
must assess their cultural humility through assessments like the CHES. Incorporating the CHES
into the supervision process or training supervisors has the potential to benefit the SWA.
Institutions that train supervisors must consider how to cultivate culturally humble supervisors.
Supervisors must evaluate their enactment of cultural humility by reviewing their supervision
and giving the CHES to their supervisees. Cultural ruptures seem to negatively impact the
supervisee's perspective of the supervisor's cultural humility and the SWA. It would benefit the
supervision relationship for the supervisee if supervisors are able to identify and repair cultural
ruptures. Hook et al. (2017) suggested four components of dealing with cultural ruptures: (a)
reveal a cultural rupture; (c) obtaining feedback about the cultural rupture; and (d) creating a
cultural rupture repair plan. Supervisors could benefit from being able to identify and prepare for
cultural ruptures. Based on the research, supervisors should consider how to increase their
cultural humility and engage in cultural opportunities because these elements have the potential
to enhance the supervision relationship (Zhu et al., 2021) and prevent cultural ruptures.
69
Conclusion
The results elucidate the cultural processes that occur in supervision by examining the
supervisor’s cultural humility and cultural opportunities, and their impact on the SWA. One of
the most vital aspects of the supervisory relationship is the SWA and the study displays that the
SWA can be positively or negatively impacted by cultural factors. This study highlights the need
for supervisors to monitor the SWA and their approach and engagement of culture in supervision.
More research is needed to clarify other factors in supervision. However, this study contributes
Appendices
72
Please click the button or buttons that answer the question most accurately for you. For those
questions that ask you to specify further, please do so in the text box.
Which response best describes you?
I am a graduate student
I am a professional
Are you currently receiving routine individual supervision of psychotherapy (at least twice a
month) as part of graduate training or provisional licensure requirements?
(1) Yes (2) No
How do you identify your race?: (please select the option that best represents your race, and use
the text box to specify further if needed)
(1) Black/African American
(2) Asian or Asian American
(3) Latino/Hispanic
(4) American Indian/Native American
(5) White/European American/Caucasian
(6) Multiracial
(7) Other (please specify):_______________
7. How do you identify your sexual orientation? (please select one or more options below)
(1) Gay/lesbian
(2) Bisexual
(3) Straight/Heterosexual
(4) Queer
(5) Questioning
(6) Other (please specify): _______________
73
8. Religion (please click the button or buttons that best represent your religion and use the text
box to specify branch or sect)
(1) Christian
(2) Jewish
(3) Muslim
(4) Hindu
(5) Buddhist
(6) Pagan
(7) Agnostic
(8) Atheist
Other – please specify __________________
Current Status
(1) Graduate Intern
(2) Provisional Licensed Counselor
(3) Licensed Professional Counselor
(4) Licensed Marriage and Family Therapist
How many total years of supervision experience do you have? (This is an experience in which
you were the supervisee and received supervision from another professional.):
4+
3
2
1
No clinical training
For the remaining items, please answer to the best of your knowledge about the supervisor you
described when completing the writing prompt at the beginning of this survey.
What is the gender identity of the supervisor you wrote about at the beginning of this survey?:
(please select one or more options below)
(1) Female
(2) Male
(3) Other (please specify): _______________
What is this supervisor’s racial identity?: (please an option or options below, and use the text box
to specify further if needed)
(1) Black/African American
(2) Asian or Asian American
(3) Latino/Hispanic
(4) American Indian/Native American
(5) White/European American/Caucasian
(6) Multiracial
(7) Don’t know
(8) Other (please specify):_______________
(6) MEd
(7) Don’t know
Other - please specify: _________
Hours of individual supervision per week you have/had with this supervisor? _______________
Supervisor’s Credentials
(1) PLPC
(2) LPC
(3) LPC-S
(4) LMFT
(5) LMFT-S
Other___________________
77
There are several different aspects of one’s cultural background that may be important to
a person, including (but not limited to) race, ethnicity, nationality, gender, age, sexual orientation,
supervision relationships when they (1.) discuss important aspects of supervisees’ or clients’
cultural background in a negative or insensitive way, or (2.) when they are unresponsive to or
dismissive of discussions about cultural background that supervisees see as important. Such
may not feel comfortable in expressing their reactions to their supervisor. Can you think of a
Please think about the most memorable difficulty or breakdown which occurred in your
______________________________________________________________________________
______________________________________________________________________________
______________
78
Instructions: There are many aspects that may be considered relevant to one’s culture, including
(but not limited to) one’s race/ethnicity, nationality, gender identity, age, sexual orientation,
religion, disability, and socioeconomic status.
Please identify aspects of your culture that are most central or important to you:
_____________________________________________________
How similar are you with your individual supervisor in terms of the cultural aspect(s) you
identified?
Not at all similar Somewhat Very Similar
Similar
1 2 3 4 5
One’s values and worldview may be influenced by their culture. In general, how similar are
your and your supervisor’s values and worldview?
Not at all similar Somewhat Very Similar
Similar
1 2 3 4 5
Instructions: Please think about your interactions with your supervisor in general. Using the scale
below, please indicate the extent to which you agree or disagree with the following statements
about your counselor.
1 = Strongly Disagree; 2 = Disagree; 3 = Somewhat Disagree; 4 = Somewhat Agree; 5 = Agree;
6 = Strongly Agree
When approaching
cultural topics, my
supervisor...
5. Is interested in my cultural 1 2 3 4 5 6
views.
25. Patronizes me in 1 2 3 4 5 6
discussing cultural views.
Instructions: Please recall a moment when you and your supervisor had some forms of conflicts (e.g., difference of
opinion, disagreement, tension) related to culture and cultural values. Using the scale below, please indicate the
extent to which you agree or disagree with the following statements about how your supervisor behaved in that
specific moment. If you cannot recall such a moment, please imagine how your supervisor would behave based on
your prior interactions.
1 = Strongly Disagree; 2 = Disagree; 3 = Somewhat Disagree; 4 = Somewhat Agree; 5 = Agree; 6 = Strongly Agree
In moments of cultural
tension, my supervisor...
There are times where supervisees wish their supervisor would have discussed certain issues
regarding their own cultural identity more in-depth. These opportunities come and go.
Sometimes they are important and other times, they are not. Please rate the following items
regarding these opportunities.
Regarding the core aspect(s) of my cultural Strongly Mildly eutral Mildly Strongly
background… Disagree Disagree Agree Agree
(1) (2) (3) (4) (5)
1. I wish my supervisor would have 1 2 3 4 5
encouraged me to discuss my cultural
2. My supervisor discussed my cultural 1 2 3 4 5
background in a way that worked for me.*
3. My supervisor avoided topics related to 1 2 3 4 5
my cultural background.
4. There were many chances to have deeper 1 2 3 4 5
discussions about my cultural background
5. My supervisor missed opportunities to 1 2 3 4 5
discuss my cultural background.
Now think about your contribution to discussions about your cultural identity.
Regarding the core aspect(s) of my cultural Strongly Mildly eutral Mildly Strongly
background, Disagree Disagree Agree Agree
(1) (2) (3) (4) (5)
1. I toned down the way I expressed my 1 2 3 4 5
culture in front of my supervisor
2. I hid parts of my culture from my 1 2 3 4 5
supervisor
3. I dodged questions my supervisor asked 1 2 3 4 5
about my culture
4. I did not feel comfortable brining up topics 1 2 3 4 5
related to my cultural background.
5. I did not talk about parts of my cultural 1 2 3 4 5
identity.
There are times where supervisees wish their supervisor would have discussed certain issues
regarding their clients’ cultural identity more in depth. These opportunities come and go.
Sometimes they are important and other times, they are not. Please rate the following items
regarding these opportunities.
83
Regarding the core aspect(s) of my clients’ Strongly Mildly eutral Mildly Strongly
cultural background… Disagree Disagree Agree Agree
(1) (2) (3) (4) (5)
1. I wish my supervisor would have 1 2 3 4 5
encouraged me to discuss my clients’ cultural
2. My supervisor discussed my clients’ 1 2 3 4 5
cultural backgrounds in a way that worked
3. My supervisor avoided topics related to 1 2 3 4 5
my clients’ cultural backgrounds.
4. There were many chances to have deeper 1 2 3 4 5
discussions about my clients’ cultural
5. My supervisor missed opportunities to 1 2 3 4 5
discuss my clients’ cultural backgrounds.
Now think about your contribution to discussions about your clients’ cultural identity.
Regarding the core aspect(s) of my clients’ Strongly Mildly eutral Mildly Strongly
cultural background, Disagree Disagree Agree Agree
(1) (2) (3) (4) (5)
1. I toned down the way I discussed my 1 2 3 4 5
clients’ cultures in front of my supervisor
2. I hid parts of my clients’ cultures from my 1 2 3 4 5
supervisor
3. I dodged questions my supervisor asked 1 2 3 4 5
about my clients’ cultures
4. I did not feel comfortable brining up topics 1 2 3 4 5
related to my clients’ cultural backgrounds.
5. I did not talk about parts of my clients’ 1 2 3 4 5
cultural identities.
84
Hello,
The study has the potential to assist supervisors and counselor educators in understanding the
cultural processes in the supervisory relationship. The research can potentially assist supervisors
in cultivating cultural humility and preventing behaviors that can harm the supervisory
relationship and/or the supervisee.
If you are a counseling graduate student or provisionally licensed counselor that is currently
under individual supervision please consider completing this survey and contributing to my
study. The responses will be confidential and will take 15-20 minutes.
Thank you for considering volunteering your valuable time to this study.
dearonl@gmail.com
Supervisory working alliance inventory (SWAI) – Supervisee (Efstation, Patton, & Kardash,
1990)
The SWAI is designed to measure the working alliance in supervision from both a supervisor and
supervisee perspective. Higher scores are generally indicative of alliances that are more
effective. The SWAI can be used as an ongoing repeated measure of the SWA.
Instructions: Indicate the frequency with which the behaviour described in each of the
following items seems characteristic of your work with your supervisor (or how you would like
to work with a supervisee). Estimate the frequency of occurrence within supervision on the
seven-point scale from almost never to almost always
Scale: 1 2 3 4 5 6 7
almost rarely occasionall sometime often very often almost
never y s always
Scoring
The subscales can also be combined (due to high correlation between scales) to give an
overall score of the alliance from the supervisee’s perspective. Higher scores on each of the
subscales and overall are indicative of alliances that are most effective.
Norms derived from the Efstation et al. (1990) study for supervisee version; 5.85 for Client
focus and 5.44 for Rapport.
88
I am inviting you to take a survey for research that will lead to a doctoral dissertation. This
survey is completely voluntary. There are no negative consequences if you do not want to take
the survey. If you start the survey, you can always change your mind and stop at any time.
Risks
• Some questions may be personal or upsetting. You can quit the survey at any time.
• Online data being hacked or intercepted: Anytime you share information online there are
risks. I am using a secure system (Google Forms) to collect this data, but I cannot
completely eliminate this risk.
• Breach of confidentiality: There is a chance your data could be seen by someone who
should not have access to it. We are minimizing this risk in the following ways:
◦ Data is anonymous (no identifying information will be collected)
◦ I will store all electronic data on a password-protected computer.
Possible benefits: There will be no direct benefits to you for participating in this study.
However, your participation in this study will help us to understand the experiences of
psychotherapy supervisees.
89
Future research: Data may be shared with other researchers. You will not be told specific
details about these future research studies.
Where will data be stored? On the researcher’s computer and on the servers for the online
survey (Google Forms).
How long will it be kept? Data will be stored indefinitely to aid in future research.
Questions about your rights as a research participant, complaints, or problems: Contact the
NOBTS IRB (Institutional Review Board) at phd@nobts.edu.
Please print or save this screen if you want to be able to access the information later.
Agreement to Participate
Your participation is completely voluntary, and you can withdraw at any time.
To take this survey, you must be:
At least 18 years old
A provisionally licensed counselor or graduate student who is currently under an individual
supervisor
90
Acceptance: I have read the information provided above and all of my questions have been
answered. I voluntarily agree to participate in this study. My completion and electronic
submission of this questionnaire will serve as my consent. I may print a copy of this consent
statement for future reference.
Those who consent by clicking the button will then be taken to the survey. We recommend that
you print this page for your records.
Thank you for participating!
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