Semester : III Core

Title of the Subject / course : Operations Analytics

Course Code :
Credits : 4 Duration : 40

Learning Objectives
1 To understand basic aspects of analytics and evaluation
2 To learn various analytical techniques applied in complex real life situations
To be able to scale up an academic model to workable practical model by carrying the
3
process of analytical framework.

Operations Management, Operations Research, Statistics

Prerequisites if any
for Management,
Connections with Subjects in
Supply Chain Management, MRPC, Materials
the current or Future
Management.
courses

Module
Sr.
Content Activity Learning outcomes
No.
Gaining data insights and Predictive
Lecture,
Analytics
1 examples on
Introduction to analytics, Demand
excel, cases
analytics-qualitative forecasting
Demand analytics –quantitative forecasting
,Moving average, exponential smoothing, Lecture,
trend, regression adjusted with seasonality, examples on
2
double exponential smoothing, optimum spread sheets,
values of period of MA & smoothing cases
constant
Lecture,
Measures of accuracy in forecasting in
examples on
3 terms of MAD,MSE,MAPE & tracking
spread sheets,
signal
cases
Service analytics in waiting line, single & Lecture,
multiserver, use of simulation and examples on
4
customer service efficiency, cost spread sheets,
optimization cases
Lecture,
Service analytics in Retail, stocking policy
examples on
5 and impact of stock-out, use of simulation,
spread sheets,
service efficiency,& cost optimization
cases
Supply Chain Analytics: Supply Chain Lecture,
Metrics, Decision areas in SCM examples on
6
Procurement, Manufacturing, Distribution, spread sheets,
Logistic s, Global cases
Supply chain analytics, Risk & Lecture,
7 performance indices wrt cost, capacity, examples on
quality, logistics & distribution etc spread sheets,
Sr.
Content Activity Learning outcomes
No.
cases
Lecture,
Types of Reports: Summary Reporting,
examples on
8 Detailed, Functional, Multi-view, Drill
spread sheets,
Down, Utility View, Process View
cases
Performance Metrics:
Inventory, Fulfillment, Alerts, and Lecture,
Flagging etc. examples on
9
Dash Board Designing, Balanced spread sheets,
Scorecard: Kaplan and Norton Framework, cases
Strategy Map, Scorecard Design

Text books
1
2
3

Reference books
1
2
3

Assessment
Internal 40%
Semester end 60%