MILLICENT ATIENO OCHIENG
P.O Box 52-0232 Ruiru, Kenya
PERSONAL DETAILS
Nationality: Kenyan
Gender: Female
Languages: English & Kiswahili
D.O.B: 27th November, 1996
Marital Status: Married
PERSONAL ABILITIES
• Self-motivated
• Able to multi task
• Keen to details and results oriented
• Ability to work as a team
KEY COMPETENCE AND SKILLS
 Time management.
 Attention to detail.
 Communication skills
 Flexibility.
 Performance management
 Attention to detail
 Customer request adherence
 Customer Care service Skills
 Stewardship skills
 Menu preparation
 Report writing skills
+254741577375
ma0436079@gmail.com
CAREER OBJECTIVES
Enhancing my abilities, self-improvement and growth that are
important in the job field related to waitress, thus broadening the
skills in handling assigned tasks with efficiency and accuracy. I am
inclined to giving my best to job opportunities I am offered as a
waitress, interested in using the knowledge and experiences I have
gained in my previous work experiences and the experience from the
various organizations I have worked to provide first class level of
support.
WORK EXPERIENCE
2021 Feb – August 2024: NORMAN HOTEL
Position: Waitress
Duties & Responsibilities
 Provide excellent customer services
 Always strive towards best customer satisfaction
 Greet customers and present menus
 Make suggestions based on their preferences
 Take and serve food/drinks orders
 Up-sell when appropriate
 Arrange table settings
 Keep tables clean and tidy at all times
 Deliver checks and collect payments
 Cooperate and communicate with all kitchen staff
 Adhere to all relevant health department rules/regulations and all
Customer service guidelines
 Clean food processing facilities, storage rooms, kitchen utensils
 Work as per duty schedule and shifts
 Ensure minimum wastage, breakage and spoilage
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 EDUCATION BACKGROUND HOBBIES/INTERESTS

 Socializing
 Cooking
2013-2016: Bukwala Mixed Secondary School
 Nature walk
Kenya Certificate of Secondary Education
 Traveling
 Reading Novels

2004-2012: Bukwala Primary School REFEREES

Kenya Certificate of Primary Education Mr. John Manzu

Businessman
Nairobi Kenya
+254729525582

Rose Adhiambo
Business lady
Githurai Kimbo Kenya
+254715839205

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