Emmanuella Eshun

SUMMARY
I am a dedicated, dynamic, goal-oriented, and open-minded person. I have a
proven track record of solving customer/client problems. Keen ability to
handle a variety of tasks within specific time constraints. Results-oriented
with a passion for success with special interests in Leadership development,
Psychology, and Human Relations.
ES
WORK EXPERIENCE
ABSA BANK, GHANA | TELLER CONTACT
June, 2023 - Current
• Received and processed customer transactions, including deposits,
0506199799
withdrawals, loan payments and other banking services.
• Verified customers' identification to ensure compliance with laws and Dansoman, Ghana
regulations.
• Balanced cash drawers on a daily basis. maneleshun@gmail.com
• Provided exceptional customer service while accurately processing routine
transactions.
• Answered customer inquiries regarding bank products and services.
ACCOMPLISHMENT
ABIIZI CONSTRUCTION | SECRETARY
Jul. 2022 - Current • Collaborated with a team of three at Grace
• Maintained filing system for important documents such as contracts and Smiles in the development of the read
and invoices. and smile club, to allow children of all ages
• Coordinated meetings, conferences, and travel arrangements. to acquire knowledge through reading
books. (2018)
• Monitored emails, sorted mail, and distributed correspondence
• Introduced the SPSS statistics to aid in data
accordingly.
gathering which resulted in a speedy
GRACE AND SMILES NGO | ORGANISATIONAL OFFICER method of data collection at the national
Jan, 2016 - Current health insurance company. (2020)
• Developed and coordinated donor relations strategy to maximize • Introduced the fun fair club at Mummies
SALLE DE SPORIT
financial support for the organization. School for the children to have some
• Assisted in organizing and cataloging donations for the benefit of local educational field trips and excursions.
charities. (2015).
• Provided administrative support by filing, sorting, and updating • School prefect -His Majesty Academy.
(2012-2013)
records.
• The 4th runner-up in national debate
NATIONAL HEALTH INSRANCE COMPANY | NATIONAL SERVICE competition in Ghana.
Sept. 2020 - Sep. 2021
• Advised clients on health insurance options, including coverage and
cost comparisons. SKILLS
• Maintained a database of customer information, including contact • Data Visualisation
details, preferences, and purchase histories. • Lesson planning
• Issuing of national health insurance cards to customers. • Idea development
MUMMIES SCHOOL | TEACHER • Counseling
Aug, 2014 – Oct, 2016 • Operational management
• Developed and implemented creative activities to stimulate children's
• Good with SPSS statistics
physical, social, emotional, and intellectual growth.
• Good communication skills
• Organized field trips to local parks, museums, and other educational
sites to foster learning opportunities.
• Monitored student progress using a variety of assessment tools such
as tests, quizzes, and portfolios. REFERENCE
• Collaborated with colleagues to develop innovative teaching strategies
• Mr. Harold Kalevor National Health
and approaches.
Insurance Scheme District Manager
EDUCATION Okaikwei NHIS, Email:
harold.kalevor@nhia.gov.gh,
• Methodist University College | Bachelor Of Arts | Psychology | Tel: +233 24 463 2084
Graduated - Oct, 2020 • Mr. Isaac Nyarko Abiizi construction, Chief
• His Majesty Senior High School | WASSCE | General Arts | Executive Officer, Email:
abiizi@yahoo.com Abiizi construction
Graduated - July, 2014 Tel: +233 24 782 1343
• St Jude's School | BECE | Graduated - May, 2011