LIST OF OUTSOURCING SOLUTIONS SERVICE PROVIDERS IN PENANG

(BUSINESS PROCESSING OUTSOURCING, INFORMATION TECHNOLOGY OUTSOURCING)

(Updated as at July 2020)
No Company Address Specializing in providing Other services Contact Fax (+60) Contact Person Email Webpage Headcount
Customer Sales & Finance Accounting HR Payroll Recruitment IT (+60)
Services Marketing

1 ABeam Consulting Wisma Leader, Unit 1.2, Level 1,

(Malaysia) Sdn Bhd No 8,
Jalan Larut 10050 Georgetown SAP Consulting, Services, Training, Project
Penang Implementation, HANA, Financial Accounting,
Management Accounting, Supply Chain
Management, ABAP, Basis, Business Intelligence, Ms. Marziah Zain
√ √ √ 04-2100991 04-2100990 marziahzain@ab eam.com http://www.abeam.com/ 200
Enterprise Portal, Workflow, Warehouse Schimpf
Management, Plant Maintenance, Quality
Management, Human Resource Management and
Manufacturing Planning.

2 Agensi Pekerjaan All Staff 12-1 & 12-2, Persiaran Bayan

Outsourcing Sdn Bhd Indah,
Bayan Bay, 11900 Penang BPO - Technical/End User Support (Helpdesk &
Desksite Support) , Engineering Document
Control, Logistic , HR outsourcing and
04-646 4863/
√ v √ √ √ √ √ consultancy. Other services comprise of 04-646 6063 Ms. Samantha Teoh samantha@pent rac.com www.allstaff.com.my -
04-646 3063
recruitment
services, manpower contracting, temporary
staffing and software development.

3 Agensi Pekerjaan Career (1-Square) 2-1/2/3-39, Tingkat

Wise Sdn Bhd Mahsuri, 11950 Bayan Baru, Start-up HR services; Recruitment Outsourcing;
Penang Payroll Outsourcing; Contract & Employment enquiry@career
√ √ √ 04-688 9093 1700 81 3305 Ms. Khoo Siew Ling www.careerwise.com.my -
hosting; Market survey & analysis; HRMS wise.com.my
Application

4 Agensi Pekerjaan Zenith 570-A, 1st Floor, Taman Makmur

Services Sdn Bhd Jaya, Jalan Sultan Azlan Shah,
11900 Penang
√ N/A 04-656 4880 04-656 3880 Ms Chiah Shiau Wen Shiau_wen@ze nithmal.com N/A 320

5 Ayers Group (Kelly 1-2-21

Outsourcing & Consulting Krystal Point II, Jalan Tun Dr
Outplacement Services, Retirement Program,
Group) Penang Office Awang, 04-6444 012/ 03-2143 3989/ Ms Mastura Jaffar, Ms mastura_jaffar @ayers.asia
√ √ Coaching, Organisational effectiveness, Talent www.ayers.com -
Lebuh Bukit Kecil Enam, 11900 012-2092 792 04-642 8803 Hor Seer Foon ; seerfoon_hor @ayers.asia
Development, Talent Assessment
Sg. Nibong , Penang

6 Brightree Solutions Sdn 118-04-08

Bhd Island Plaza, SAP Consulting, Implementation and Support
Jalan Tanjung Tokong, Tanjung Services for SAP Application, SAP Databases &
Tokong, 10470 Penang siokling.ng@brig htree-
√ √ √ √ √ Technology, SAP Mobility, SAP Cloud Solutions, 04-8982 708 04-8982 709 Ng, Siok Ling www.brightree-ncg.com -
ncg.com
and SAP Business Analytics. Business
Transformation Consulting

7 Boardroom Corporate Suite 16-1 (Penthouse Upper),

Services (Penang) Sdn Bhd Menara Penang Garden 42-A
Jalan Sultan Ahmad Shah Secretarial Servs; Taxation; Financial 04-229 4390 Ms. Ong Tze- En | Mr.
tze- en.ong@boardro
10050 Penang Planning/Management; Management Consultant (Ms Ong Tze-En) 03- Alex Lee
omlimited.com;
√ √ √ Servs/Advisory; 7720 1188 / 04-226 5860 Director | Associate www.boardroomlimited.com 22
alex.lee@boardr
Share Registration Servs; Various License +6012–232 2222 Director, Marketing &
oomlimited.com
Application (Mr Alex Lee) Sales

8 CSC Malaysa Sdn Bhd Penang Branch:

2-5-25, Harbour Trade Centre,
Macallum Street Ghaut, 10300 04-2622 489/ 04-2622 505/
2622 487 2631 443
Prai Branch:
√ N/A Ms. Erica N/A www.csc.com/my -
No. 16, Jalan Kelisa Emas 2,
Taman Kelisa Emas,
13700 Prai, Penang 04-399 0278 04-397 0278

9 Cuscapi Berhad Room 5, 2nd Floor,

(HQ in Selangor) Wisma Boon San Tong,
49B Weld Quay, 10300 Penang 04-261 5712 /
√ √ √ √ N/A 04-263 8340 Ms. Fum sffum@cuscapi. com www.cuscapi.com -
262 5479
No Company Address Specializing in providing Other services Contact Fax (+60) Contact Person Email Webpage Headcount
(+60)
Customer Sales & Finance Accounting HR Payroll Recruitment IT
Services Marketing

10 Encelabs Sdn Bhd No 3, Tingkat Nibong Satu,

Bayan Baru, Specify in web based or windows based software
11950 Bayan Lepas, Pulau Pinang development and customization esp in business Mr. Keith Chee Saw
√ 012-4231749 N/A Keith.chee@ence labs.com www.encelabs.com -
software like PR system, ERP system, inventory Keong
system and etc

11 Fastrack Corporate Sdn 51-13-A Menara BHL Bank

Bhd Jalan Sultan Ahmad Shah
Company incorporation Corporate Secretarial
10050 Penang
Services Payroll Services
Outsourced Receivables and Payments Services
Accounting/Book-keeping Services Taxation
√ √ √ √ Services 04-228 9700 04-227 9800 Mr Allen Chee allen@fastrack.c om.my www.fastrack.com.my -
Corporate Consulting Services Audit Affiliating
Services Legal Affiliating Services Expatriate
Visa/Immigration
matters

12 IFCA 441-2-5, Pulau Tikus Plaza, Jalan Property Development System / E-Sales 1)
Burma, Pulau Tikus, 10350 Property Management System chayseatbk@ifca
George Town, Pulau Pinang Contract Cost Management / Contract 1) 012-589 3132 1) Chaysea .com.my
(Chaysea)
Accounting 2) Khairul Anuar 2)
2) 016-415 2001
√ √ Human Resource Management System - 3) Wang Ting khairulanuar@ifc www.ifca.com.my -
(Khairul)
3) 014-931 9560 Pheng a.com.my
(Wang) 3)
tpwang@ifca.co
m.my
13 Intradeco Sdn Bhd 15-1-25, Bayan Point, Medan
System Integration; Call Center; IT Helpdesk;
Kampung Relau, 11900 Bayan
Authorized Service Center; Application
Lepas, Penang
Development and Support; Software ehlee@intradeco
√ √ √ 04-6434 194 04-6440 480 Mr. Lee Eng Hwa www.intradeco.com.my -
Development; Structured Network Cabling; .com.my
Surveillance CCTV; Door
Access System

IPENET Solutions Sdn. Bhd. 88-02-03,

Wisma Sri Wonder,
Lintang Sungai Pinang, 10150 04-282 0040 /
14 √ √ √ √ N/A 04-282 0042 Mr.Calvin Teh sales@ipenet.co m.my www.ipenet.com.my 35
Pulau Pinang 012-518 2886

15 IRC Global Search (M) Sdn. Setia Triangle Corporate Suites, S-

Provide One-Stop HR Services – Career
Bhd. 12-01, Persiaran Kelicap, 11900
Management Services (Payroll & Hostel operation@inter. com.my
Bayan Lepas, Penang Mr. Adam / Ms,
√ √ Management) and Career Development 04-295 7730 04-295 7731 amandaheah@inter.com.m www.intermanpower.com -
Amanda
Programmes to Career Trainees/Local Workers for y
Multinationals and SMEs.

16 Intuit Malaysia N/A

√ √ √ √ N/A 1-800-926-3667 N/A N/A N/A http://www.intuit.com.my -

17 J. Heng Corporate Advisors 58-A,

Sdn Bhd Jalan Cantonment, 10250 Penang

√ √ √ Business & Financial Advisory, Financial Planning 04-226 1852 04-226 1873 Wang Hooi Choo admin@jheng.co m.my www.jheng.com.my -

18 Kelly Services (M) Sdn Bhd 1-2-11,

Krystal Point Corporate Park,
Shanthi_j@kellys
Jalan Tun Dr Awang, 11900 04-641 1613;
Shanthi Janarthana / ervices.com.my
Bayan Lepas √ √ √ √ √ √ √ √ Recruitment Process Outsourcing 012-909 2365; 04-6428803 www.kellyservices.com.my 7
Audy Choo Audy_choo@kell
012- 929 5806
yservices.com.m y

19 Kelly Search (Malaysia) 1-2-12,

Sdn Bhd Krystal Point, Corporate Park,
suzanatul_shezre
Jalan Tun Dr. Awang, 11900 04-641 1613; Suzanatul Shezreen /
√ √ √ √ √ √ √ On Site Recruiter 04-642 8803 en@kellyspeciali www.kellyservices.com.my 7
Bayan Lepas, 012- 929 5806 Audy Choo
stsearch.com.my

20 Lava Protocols Sdn Bhd D-12-2, 1st Floor, Block D, Plaza

Glomac,
Cloud Technology Architect specialise in providing
Jalan SS7/19, Kelana Jaya, 47301,
integrated consultancy solutions and services for a
Petaling Jaya, Selangor, Malaysia
broad range of industries in Malaysia ranging Mr. Mithran asklava@lavapro
v 03-7885 9720 03-7885 9750 https://lavaprotocols.com/ -
from telecommunications, healthcare, oil and gas, Balakrishnan tocols.com
aeronautical, education to government sector and
more.
No Company Address Specializing in providing Other services Contact Fax (+60) Contact Person Email Webpage Headcount
(+60)
Customer Sales & Finance Accounting HR Payroll Recruitment IT
Services Marketing

21 Manpower Staffing 1-2-15, Ideal Avenue, Medan

Services (M) Sdn Bhd Kampung Relau 1, Jalan Tun Dr.
Awang, Bayan Lepas Ms. Faridah Junid/ penang@manpo
√ √ √ N/A 04-641 0900 04-604 0901 www.manpower.com.my -
Mr. Nor Khairon wer.com.my

22 MCSB Systems (PG) Sdn Suite 4.01, 4th Floor Island Plaza
Bhd 118, Jalan Tanjung Tokong Managed Services, Global Service Desk Operation,
10470 Penang, Malaysia Deskside Support, Server Management, Business
Mr. Andrew Cho / Mr
√ √ √ Process Operation, HR Services (HR Software, 04-892 6523 04-899 1908 andrew.cho@mc sb-pg.com www.mcsb-pg.com -
Mike Ong
Payroll Outsourcing & Time Management
Services), Training & Education Services

23 Mesiniaga Berhad (Penang No. 56, Jalan Larut, 10050

Branch) Georgetown, Pulau Pinang
Application, Software & Infrastructure Mgmt;
vivienlee@mesin
Managed security; End user computing; IT Call Vivien Lee (Assistant
iaga.com.my;
√ √ √ √ √ √ Centre; Project Management; Sourcing Advisory; 04-229 4678 04-229 8613 Sales Manager); Felix N/A -
felix_yee@mesin
IT Governance, IT Asset Mgmt, IT Procurement & Yee (Senior Manager)
iaga.com.my
Total IT

24 Millennium BCS B303-3-16,

(M) Sdn Bhd Krystal Point, Recruitment Process Outsourcing Payroll/IT
Jalan Sultan Azlan Shah, Bayan Outsourcing Dr. Steven Neoh Chee
√ √ √ √ √ √ √ √ 04-643 9400 04-643 3404 steven@pgmillen nium.com www.pgmillennium.com -
Lepas Talent Development & Vendor Management Keong
11900 Penang Solutions

25 Monitor ERP System Sdn. 1B-3-20 @

Bhd. One Precinct, Daniel.Haggmark
Lengkok Mayang Pasir, 11950 MONITOR is a complete ERP system optimized for
04-611 6938 / Daniel Haggmark / Yap @monitorerp.co m /
Bayan Baru v small and medium-sized manufacturing - www.monitorerp.com -
011-2648 7870 Mun Foong Munfoong.Yap@
companies.
monitorerp.com

26 MYWAVE Sdn Bhd 2-1-31,

ONE SQUARE, TINGKAT
MAHSURI, 11950 BAYAN LEPAS, enquiry@mywav e.biz;
v v Cloud HRM & Payroll System (EMPLX System) 04-611 0771 04-611 7870 Ms. Jennifer Wong www.mywave.biz www.emplx.com 31
PENANG, enquiry@emplx. com

27 NCS Global Technology HQ: 1-4-23,

Sdn. Bhd. (formerly known Krystal Point Corporate Park, Recruitment Process Outsourcing (RPO), Business
as NCS Information Jln. Tun Dr Awang, 11900 Bayan Process Outsourcing (BPO), Contingent Workforce
Systems) Lepas, Outsourcing (CWO), Technical Resources Hiring, outsource@ncsgl
√ √ √ √ √ √ 04-644 9684 04-644 9727 Ms. Loh Khai Lun www.ncsglobaltech.com -
Executive Search (Permanent Placement) and obaltech.com
Offsite
Development Center (ODC)

28 Phitomas Sdn Bhd Suite 301, Block A, Level 3, Pusat

Provider of ERP, Manufacturing, CAD/CAM
Dagangan Phileo Damansara 1,
software solution and consultancy. Other
No. 9,
√ solutions include LMW software, Planning and 03-7958 3353 03-7958 3358 Mr. Irwin Koh enquiry@phitom as.com www.phitomas.com -
Jalan 16/11, 46350
budgeting, Financial
Petaling Jaya
Consolidation and reporting

29 Rentwise Sdn Bhd (Penang Unit 1-03-23,

Branch) Level 3, E-Gate,
Lebuh Tunku Kudin 2,
v Computers and Notebook Rentals 04-660 6300 04-660 6303 Ms Tracy Tan tracy.tan@rentw ise.com http://www.rentwise.com -
11700 Penang

30 Resoft Synergy Sdn Bhd 29,

Solok Kampung Jawa 4, 11950
IT Engineers; Call Center; Outsourced
Bayan Baru, Penang stephen@resofts
v v Programmers; Software Development; 04-643 4194 04-644 0480 Mr. Stephen Yong www.resoftsynergy.com -
ynergy.com
Customized Software; Web

31 SH Associates Consulting 37, 1st Floor,

Sdn Bhd Jalan Kelisa Emas 1, Taman Kelisa Advisory on new business start-up
Emas 13700, Seberang Jaya - business structure, application of tax incentives
Penang & expatriate positions and work permit;
Mr. Yeoh Soo Hock/ khlim.consulting
v v v Application of licenses with various governmental 04-397 6670 04-397 6679 N/A -
Mr. Lim Kah Han @shmalaysia.co m
authorities
e.g. manufacturing license, local
authorities, & etc.; Admin support

32 Softegic Systems 1-21-5, SUNTECH @

Management Sdn Bhd Penang Cybercity, Lintang Enterprise-wide ERP/SCM and various functional
Mayang Pasir 3, Bayan Baru, systems integration; business process
11950 Penang optimization consultancy; project management; sweeean.tan@so
√ 04-630 1095 04-630 1099 Ms Racheal Tan www.softegic.com -
software dispute resolutions; software expert ftegic.com.my
witness
testimony; education
No Company Address Specializing in providing Other services Contact Fax (+60) Contact Person Email Webpage Headcount
Customer Sales & Finance Accounting HR Payroll Recruitment IT (+60)
Services Marketing

33 Strateq Group 1-15-09 & 1-15-10,

Suntech Penang Cybercity,
Lintang Mayang Pasir 3,
11950 Bayan Baru, Penang
Cloud – IAAS, PAAS, SAAS and DR As a Service,
Healthcare Solution – Total Hospital Information munly@strateqg
v v v v System, Sourcing- Procurement Solution, ISMS 04-646 3548 04-646 3549 Munly Yap rp.com / strateq- www.strateqgrp.com 600
Consulting Service (Information), sales@strateqgr p.com
BigData Analytics and loT

34 Syarikat Tan Joon Hung 2, Lorong Abu Siti, 10400

Georgetown, Penang

v v v v Business Process Automation Solution 04-229 8687 04-227 8827 Mr. Tan haw@tjh.com.m y N/A -

35 Symphony Suite 18.01,

Corporatehouse Sdn Bhd 18th Floor, MWE Plaza, No. 8, tan.cw@sympho
(HQ in KL) Lebuh Farquhar, 10200 Penang 04-263 7762 / Mr. Chai (Penang ny.com.my;
v v External secretaries service 04-263 5901 www.symphony.com.my 8
262 5424 Branch Manager) ch.chai@sympho
ny.com.my

36 Synergy 101 Solutions Sdn 1-4-7,

Bhd Krystal Point Corporate Park,
Jalan Tun Dr Awang, 11900 04-640 3118/ leephing@synerg
v v v v N/A 04-640 6510 Chiam Lee Phing www.synergy101.com.my -
Bayan Lepas, Penang 012-405 3090 y101.com.my

37 Technovation Consulting B-03-18,

Sdn Bhd Krystal Point, Systems Integration, Disaster Recovery and Michael Yeoh
303, Jalan Sultan Azlan Shah, Business Continuity, Infrastructure Management, (Business michaelyeoh@te
v v v 04-640 5531 04-827 4661 www.technovation.com.my -
11900 Sungai Nibong, Network Security Solution, and IT Support Services Development chnovation.com. my
Maintenance Manager)

38 Toshiba TEC Malaysia Sdn 25, 1st Floor, Jalan Icon City, Icon
Bhd City, Call Center Outsourcing, Managed Print Services,
14000 Bukit Mertajam, Penang Business Process Outsourcing, Sales & Service of NK Yong (Branch nkyong@toshiba
v v 04-506 9988 04-505 7087 www.toshibatec.com.my -
Toshiba IP PABX, and Sales & Service of Manager) tec.com.my
Multifunctional Printer

39 TMF Administrative Suite S-21-H, 21st Floor,

celine.chan@tmf-
Services Malaysia Sdn.Bhd. Menara Northam, Celine Chan (MD),
55 Jalan Sultan Ahmad Shah, Angelina Cheah
10050 Penang v v v v Corporate secretarial services 04-2107118/2/3 04-210 7111 group.com; www.tmf-group.com 7
(Penang Branch
Manager) angelina.cheah@ tmf-
group.com

40 Tricor Corporate Services Suite 12-02, 12th Floor, Menara

Corporate secretarial services; Investor services; molly.gunn@my.
Sdn Bhd Zurich, 170 Jalan Argyll,
Compliance and advisory services; Labuan tricorglobal.com;
10050 Penang Molly Gunn/ Ms Chew
v v v v Offshore services; Application services with 04-229 6318 04-226 8318 siew.cheng.chew www.tricorglobal.com -
Siew Cheng
Regulatory Bodies; @my.tricorglobal
Treasury services .com

41 VADS Berhad Level 15, Plaza VADS,

Contact Centre Outsourcing; Transaction Process
No 1, Jalan Tun Mohd Fuad,
Outsourcing; Knowledge Process Outsourcing; Mas Adli Mohd Abu
Taman Tun Dr Ismail, vads@vads.com
v v v v v v Human Capital Management; Facilities and 03-7712 8888 03-7726 2584 Bakar (Marketing www.vads.com -
60000 Kuala Lumpur / mas.adli@vads.c om
Technology Manager, VADS BPO)
Outsourcing

42 Virox Software House Sdn No 1-3-109

Bhd Medan Kampung Relau 1, Mukim ERP software includes Sales, Purchase, Inventory,
12, Accounting, Manufacturing, Bill of Material and
Bandar Bayan Baru 11950 Bayan Customer Relationship.
Lepas 04-502 3392 /
v v v v v v HRM software include Payroll, Leave, Time 04-502 3392 Mr. Wallace Ewe Sales@viroxsoft ware.com www.viroxsoftware.com -
013-587 8042
Attendance, Appraisal, Loan Management,
Reimbursement and Employee
Repository

43 Visual Solutions (M) Sdn 59D-1,

Bhd Persiaran Bayan Indah, Bayan
Bay, Human Resource Management System, Employee
11900 Bayan Lepas, Pulau Pinang Self-Service System, Human Resource Strategic
04-641 2201 Mr. Billy Tan (Business
System, HR SaaS (Software as a Service), billytan@visuals
v v Ext. 6036 / 04-642 2243 Development www.visualsolutions.com.my -
Delivering HR software applications over the olutions.com.my
012- 481 8616 Manager)
internet through a hosted and web-based
software, and Payroll Outsourcing Services

44 xGlobal Sdn Bhd B-4-16,

Krystal Point, We are specializing in ERP Solutions. Application
Jalan Sultan Azlan Shah, 11900 & Features covering Finance, Sales, Purchasing, 04 611 7223 / desmondk@xglo
v v v v v 04-611 7223 Mr Desmond Kong www.xglobal.com.my -
Bayan Baru, Penang Inventory, Manufacturing, CRM, Workflow, 012-596 9998 bal.com.my
Business Intelligent, E-Business,

45 Pentech Solution Sdn Bhd One Precinct

~ IT Infrastructure System Integrator
1B-G-30, Lengkok Mayang Pasir,
~ Networking & Security
11950 Bayan Baru, sales@pentechsolution.com
v ~ Cloud Services 04 640 5531 / 5533 - - www.pentechsolution.com.my -
Penang. .my
~ Business Intelligence

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