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Self- Service Walk Through

What Can I do with eso Scheduling?


From home, from the stations, or anywhere you have the internet, you can...
• View your current and future schedules
• Sync yourCalendar
• Request timeoff
• Request shiftswaps
• View vacation/sick or PTObalances
• Request to work open shifts
• View your certification information
• Submit your workavailability
• Send messages to the scheduler/message groups
How do I access eso Scheduling?
• Access eso scheduling via web
address:
https://scheduling.esosuite.net
/Login.aspx?DB=cataldo
• Your username is your first initial
and last name.
• Example: Jim Smith’s username
is ‘jsmith’.
• Your temporary password is your
employee ID number. The first
time you log in, eso scheduling
will prompt you to immediately
change your password.
Your Self Service Dashboard
The Self Service Dashboard will
be the first page you see when
you log in. The Self Service
Dashboard View allows you to
see your schedules,
notifications, certification
warnings, and submit requests.
Your Schedule Views
• Navigate Self Service > General Info > Schedule
Info
• Click the blue links at the top of the screen for
other views of the company schedule or your
personal schedule
• Click Giveaway to attempt to giveaway a shift. Any
schedule item that appears in this section
belongs to you regardless of a giveaway attempt.
If a giveaway is successful, the item will no longer
appear.
• View the status of your requests for open shifts,
shift swaps, and timeoff requests by clicking on
the green arrows in the corresponding sections.A
question mark icon shows the request is
pending, a blue check mark shows approval, and
a red X shows denial.
• View the availability you submitted for a time
period by clicking on the shift availabilitygreen
arrow.
Calendar View/Sync
• Self Service > General Info > Schedule
Info
• To sync your work calendar to your
personal calendar click the greenSync
Calendar button
• From the setup screen you will copy your
personal calendar feed link
• Using the instructions for your personal
calendar type i.e. Google, Apple,Outlook
etc. you can sync your eso scheduling
calendar to your smart phone or tablet.
View Your Personal Information
• Navigate to Self Service > General Info > Personal Profile
• View your on-file contact and professional information. Notify HR if any
corrections are required.
• View your time off balances and attendance standing.
• View a detailed breakdown of your hours for any date range.
• View your Qualifications and Certifications along with the expiration dates.
Red indicated expired certifications and yellow indicated approaching
expiration dates.
Change Your Password
• Enter your current
password, then enter your
new password twice. Use
your new password the
next time you log in.
Send and View Messages
• Navigate to Self Service > General Info
> Message Center
• Enter a subject and message and click
submit to send a message to the
scheduler.
• View, reply to, and print your old and
new messages by date span. Switch
from the Mailbox radio button to the
Saved radio button to view
archived/saved messages.
Request to Work an Open Shift
• Navigate to Self Service >
Requests/Availability > Pickup Shifts
• Select a date range and click Queryto
view open shifts.
• View your current shift pickup requests
for the select date range.
• To request a shift, click Pickup. The
request will remain pending until a
manager approves or denies the
request. Upon approval, the item will
be added to your schedule. You will
receive a page, an email, and a
message center message as itemsare
approved. If a request is denied, you
will not receive the schedule
item/shift.
Requesting Time Off
• Navigate to Self Service >
Requests/Availability > Request
Timeoff
• Select the desired timeoff
request, enter a note to the
scheduler and click Submit to
enter a time off request. Options
may vary depending on your
company's configuration.
• View pending, approved, and
denied time off requests below
the request timeoff box.
Requesting a Shift Swap
• Navigate to Self Service >
Requests/Availability > Shift Swaps
• Click the button at the top to request a
shift swap with another employee. The
other employee and a manager willhave
to approve the swap for the swap to
occur.
• You will click “My Shift” and choose the
shift you want to swap
• Next, you will choose the employee you
want to swap shifts with, click “Shift” and
choose their shift.
• You can add any notes (if needed) tothe
request before you click “submit” to
request the swap.
Submit Your Availability
• Navigate to Self Service >
Requests/Availability > Shift
Availability
• Choose a date range and check
the days you are and are not
available and click Save. This
will let the scheduler know when
you might be available for work
outside of any set schedule. If
you submit “Not Available” for a
day you are already scheduled
to work, it will not remove you
from your current shift.
Thank you!

If you have any questions, please contact your supervisor or


management for further assistance.

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