Personal Appraisal
1. Julian’s manager has informed him of the goals that will be measured against for the coming
year. At the end of the year, Julian’s manager then discussed how well Julian performed against
these targets in the year and what the following year’s targets should be, along with how Julian
would be expected to achieve this targets.
Which stage of the performance appraisal process is missing from Julian’s appraisal?
A Monitor
B Review
C Action plan
D Set targets
2. Which of the following is NOT a usual purpose of annual performance appraisal?
A Deciding on remuneration levels for the coming period
B Decisions about whether to terminate an employee
C Identification of training and development needs
D Ensuring that work of particular merit is recognized
3. Performance assessment criteria should only include quantitative issues, rather than skill or
judgement‐based criteria.
Is this statement TRUE or FALSE?
A True
B False
4. Performance appraisal could be seen as a part of a company’s succession planning strategy.
Is this statement TRUE or FALSE?
A True
B False
5. Hans is an employee having an appraisal with his manager, Ali. Ali informs Hans that his
performance has been poor throughout the year, giving a number of incidents and scenarios to
back up her statements. She concludes that he needs additional training during the following
year in order to improve his performance.
What type of appraisal has Hans had?
A Tell and sell
B Tell and listen
C Problem solving
D 360 degree
6. The reasons for staff leaving fall into three categories:
(1) Discharge
(2) Unavoidable
(3) Avoidable
Which of the above options is/are correct?
A (1) and (2) only
B (1) and (3) only
C (2) and (3) only
D (1), (2) and (3)
7. Mary has recently been told that she is being dismissed from her job due to her no longer having
the required skills for her role. Which of the following reasons for staff leaving would this be
classified as?
A Discharge
B Avoidable
C Redundancy
D Unavoidable
8. Staff turnover can be calculated by dividing __________ by ___________ and expressing the
result as a percentage.
(1) The total number leaving the organisation
(2) The total number in the workforce
(3) The average number in the workforce
(4) The weighted average number leaving the organisation
Which of the above options should be inserted into the gaps IN THE CORRECT ORDER to complete the
calculation?
A (1) then (2)
B (1) then (3)
C (4) then (2)
D (4) then (3)
9. Which of the following is not a key feature of effective appraisal?
A Firm
B Factual
C Frequent
D Formal
10. “A manager seeks the views of an appraiser’s colleagues, associates, clients, customers and
subordinates before making an assessment of his performance and effectiveness in the previous
quarter”
Which type of appraisal is undertaken above?
a) Upward appraisal
b) Multi-person comparison
c) Peer review
d) 360 degree feedback
11. What is the correct order for the following elements of the appraisal process?
1 Self-review
2 Completion of documentation
3 Agreement of objectives
a) 3,2,1
b) 2,3,1
c) 1,2,3
d) 1,3,2
12. A problem with appraiser is that one serious fault can sometimes lead an appraiser to reduce
grading in other areas.
What term is used to describe this situation?
a) Horns effect
b) Central tendency
c) Halo effect
d) Recent past inertia
13. Stainslay carefully reviewed sales data for the year to evaluate the performance of the sales
staff. Using objective criteria, he decided who should be recommended for promotion and what
feedback should be given to each employee. He then called in the staff for their appraisals to
inform them of his decisions.What is the MAIN barrier to effective appraisal in the above
scenario?
a) Appraisal as confrontation
b) Appraisal as judgment
c) Appraisal as an annual event
d) Appraisal as bureaucracy
14. What is the term used to describe an incentive scheme based on output, calculated as a fixed
price per item produced within a standard unit of time?
a) Merit rating
b) Promotion
c) Profit sharing
d) Payment by result
15. “Cliff is Claire’s supervisor and is about to conduct her appraisal interview. He is hoping that the
interview will motivate Claire to improve her performance and also identify areas where she
needs further professional development. Which of the following is another purpose of the
appraisal?
a) Teaching Clair how to perform an unfamiliar task
b) Communicating the company’s mission to Claire
c) Following to Claire’s recent staff needs and aspirations
d) Familiarizing Claire with the safety rules of the organization
16. Which of the following would be involved as a part of an effective appraisal system?
a) A redesign of a person’s post and pay structure
b) An effective presentation of organizational objectives
c) Understanding of staff needs and aspirations(a strong desire, or aim; ambition)
d) An informal discussion about problems at work
17. What are the benefits of the appraisal process for the employers?
1 Identifying employee’s strengths
2 Identifying employee’s weakness
3 Improving communication
a) 1,2 and 3
b) 1 and 2
c) 2 and 3
d) 1 and 3
18.Which of the following describes a rating scale used for performance assessment?
a) Employees being judged from poor to excellent
b) Employees being judged on the basis of reports delivered by manager
c) Employees being assessed on the basis of report delivered by colleagues
d) Employees being ranked on the basis of their overall achievements.
