ISO 9001:2000

vkbZ0 ,l0 vks0

DokfyVh flLVe
Presentation by:
Sameer Kumar
International Quality Management Solutions
Mobile:- 9811411428
Aug 3

International Quality Management

xzkgd
xzkgd dkSu gS
ftldks ge eky ,oa
lsok;sa nsrs gSA
Aug 3

International Quality Management

xzkgd dk egRo
gekjs O;olk; dh lQyrk vUrr% xzkgd gh lqfufpr djrk gSA
xkzgd dher o DokfyVh ds vk/kkj ij gh eky ,oa lsok;s
[kjhnusa dk fu.k;Z ysrk gSA
xzkgd dh mEehnsa le; ds lkFk cnyrh jgrh gSA
xzkgd eki&naM LFkkfir djrk gSA
gekjs alaLFkku esa vkus okys O;fDr;ksa esa xzkgd lcls
egRoiw.kZ O;fDr gSA
xzkgd ge ij fuHkZj ugha gS] cfYd ge ml ij fuHkZj gSA
xzkgd gekjs dk;Z esa ck/kk ugha] cfYd gekjsa dk;Z dk
mnns; gSA
xzkgd dksbZ ckgjh O;fDr ugha] cfYd gekjk gh ,d vfHkUu
fgLlk gSA
ge mldh lsok djds ml ij midkj ugha dj jgs gS] cfYd og
gesa lok dk volj nsa dj ge midkj dj jgk gSA

Aug 3

International Quality Management

vkbZ0 ,l0 vks0

bUVjuskuy
vkxsZukbtsku
Qkj LVsUMMZjktsku gS] bldh
LFkkiuk 1985 esa
gqbZ Fkh] blesa Hkkjr dks
feykdj nqfu;k Hkj ds 130 nsk
lnL; gSA bl vkxsZukbtsku dk
eq[;ky; ftusok esa gSA
Aug 3

International Quality Management

vkbZ0 ,l0 vks0 9001

nqfu;k Hkj ds DokfyVh flLVe esa
lekurk ykus ds fy, vkbZ0 ,l0 vks0 us
igyh ckj 1987 esa vkbZ0 ,l0 vks0
DokfyVh flLVe ds LVsUMMZ cuk;sA
gj ikWp lky esa vkbZ0 ,l0 vks0 lhjht
vkWQ LVs.MMZ dk vx
i il 1994 esa izFke ckj
lakks/ku fd;k x;k rFkk 2000 esa
bldk nwljk lakks/ku fd;k x;k gSA
Aug 3

International Quality Management

vkbZ0 ,l0 vks0&9001 dh

vko;drk
vkt fodflr nskksa esa mRiknu ykxr c<us
ds dkj.k mRiknu dk Hkkj fodklkhy
nskksa ds da/kks ij vk x;k gS ftuls fodflr
nsk mlh DokfyVh dh vis{kk j[krs gS
tksfd muds ;gk
gksrh gSA ljdkj dh
mnkjuhfr
ds
dkj.k
dbZ
cgqnskh;
dEifu;kW Hkkjr ds cktkj esa viuk lkeku
Hkst jgh gS ftlls Hkkjrh; miHkksDrk ds
lEeq[k DokfyVh ;qDr fonskh eky vius
eky dh rqyuk esa miyC/k gSA vkfFkZd
izxfr ds lkFk&2 Hkkjrh; miHkksDrk dk
thou Lrj Hkh c<+k gS ftlds dkj.k DokfyVh
ds izfr mldk :>ku c<+k gSA
Aug 3

International Quality Management

vkbZ0 ,l0 vks0&9001

DokfyVh flLVe ds ykHk
vkbZ0 ,l0 vks0 ls laLFkku esa lkjs dk;Z flLVe
ds vuqlkj lgh <ax ls gksrs gS]
fdlh Hkh izdkj dh cckZnh ugha gksrh] ykxr
Hkh de ls de vkrh gS vkSj vf/kd ls vf/kd ykHk
gksrk gSA
dEiuh dks dk;Z le>us] mlds fy, ;kstuk;sa
cukus rFkk dk;Z djus ds rjhdks dks fu/kkZfjr
djuk gksrk gSA
laeL;kvksa dks tkuus] mudks gy djus rFkk
leL;k,a nksckjk mRiUu u gksa bldh jksdFkke
ds mik; djus vkSj dk;Z esa lq/kkj ds volj feyrs
gSA
Aug 3

International Quality Management

vkbZ0 ,l0 vks0 &9001

DokfyVh flLVe ds eq[; vak

vkbZ0 ,l0 vks0& 9001 DokfyVh flLVe &

xzkgd }kjk ekaxh xbZ t:jrks dks iwjk
djrk gS] vkSj xzkgd mlds mi;ksx ls
xi] gksrk gS rks dke dh DokfyVh
lgh ekuh tkrh gS vr% vkbZ0 ,l0 vks0
ds vuqlkj xzkgd dh xi] gh |
J gSA
bl flLVe ds vuqlkj xzkgd dsoy og O;fDr
ugha gS tks fd eky dks nqdku ls
[kjhnrk gS cfYd iwjs ekydks cukus ij
iz;ksx gksus okys gj foHkkx vius ls
igys foHkkx dk xzkgd gSA
Aug 3

International Quality Management

 mu dfe;ks dks Bhd

djus ds fy, mu
foHkkxksa dks dgrs gS rFkk dqN le; ckn iqu
% mu foHkkxksa dk vkfMV djk dj ;g lqfufpr
djrs gS fd tks dfeZ;kW ik;h xbZ Fkh os Bhd
gks xbZ gS ;k ughaA
laLFkk vius DokfyVh flLVe dks izekf.kr djkus
ds fy, lfVZQkabx ,tsUlh dh fu;qfDR djrh gSA
lfVZQkabx ,tsUlh vius jftLVZM vkfMVjksa }
kjk laLFkku ds DokfyVh dk vkfMV djkrh gS
il xi] gksus ds ckn izek.k i= tkjh
djrh gS ;g izek.k i= rhu ds fy, oS/k
gksrk gS ysfdu bl chp lfVZQkbax ,tsUlh
izR;sd 12 ekg ds vUrjky esa vius vkfMVjks
a}kjk losZysal vkfMfVax djk dj viuh
xi] djrh jgrh gSA
Aug 3

International Quality Management

 ;fn flLVe esa dksbZ deh utj vkrh gS rks

mldks lq/kkj djus ds fy, dgrh gS rFkk ckn
esa lq/kkj gksus ij mldk lR;kiu djrh gSA
vkt izfrLi/kkZ dk ;qx gS vkSj gesa u dsoy
vius laLFkku dh mUufr djuh gS cfYd
laLFkku ds +ii dks cuk;s j[kus ds fy,
vkbZ0 ,l0 vks0 furkUr vko;d gSA
lHkh ds lg;ksx ,oa ;ksxnku ls laLFkku dk
uke lfVZQkbM dEifu;ksa esa ntZ
Ex vSkj vkxs Hkh ,d nwljs ds
lg;ksx ls bldks cuk;s j[kus dh fnkk esasa
gesa iz;Rukhy jguk gSA
Aug 3

International Quality Management

 vkbZ0
,l0
vks0
ds
ckjs
esa
mijksDrkuqlkj laf{kIr tkudkjh vki lHkh
dks miyC/k djkbZ tk jgh gSA foLr`r
tkudkjh ds fy, ;fn dksbZ lnL; vaxzsth

esa
vkbZ0
,l0
vks0
&
9001%2000 LVs.MMZ dh izfr izkIr djuk
pkgrk gS rks Mr. Sameer ls izkIr dj ldrs
gSA bl laca/k esa fdlh izdkj ds
{]Eh ds fy, vki laLFkku ds
vU; lkfFk;ksa ls ppkZ dj tkudkjh izkIr
dj ldrs gS blds vykok vko;drk gksus ij
Mr. Sameer ls Hkh lEidZ fd;k tk ldrk gSA
Aug 3

International Quality Management

v{E
xx E
vx
n !
Aug 3

International Quality Management