Scribd Logo
Upload

Welcome to Scribd!

  • Trends of Quality Culture

    Uploaded by

    Pardo Pardö
    9 views7 pages
    Quality is considered not just a product attribute but a tool for company management. Traditionally, quality was measured by customer ratings but new trends indicate the need to verify quality of processes and ensure strategic quality management. The document outlines four phases of quality: product quality based on product inspection; quality process based on process control; quality assurance where all departments are responsible; and quality management where quality is integral to overall company strategy.

    Original Description:

    nope

    Copyright

    © © All Rights Reserved

    Available Formats

    PPTX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    Quality is considered not just a product attribute but a tool for company management. Traditionally, quality was measured by customer ratings but new trends indicate the need to verify quality of processes and ensure strategic quality management. The document outlines four phases of quality: product quality based on product inspection; quality process based on process control; quality assurance where all departments are responsible; and quality management where quality is integral to overall company strategy.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    9 views7 pages

    Trends of Quality Culture

    Uploaded by

    Pardo Pardö
    Quality is considered not just a product attribute but a tool for company management. Traditionally, quality was measured by customer ratings but new trends indicate the need to verify quality of processes and ensure strategic quality management. The document outlines four phases of quality: product quality based on product inspection; quality process based on process control; quality assurance where all departments are responsible; and quality management where quality is integral to overall company strategy.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 7

    TRENDS OF QUALITY

    CULTURE

    Quality is not just a product attribute but a tool for


    management of the company , which is makes a
    turn, an attribute of the Company.

    Some features make quality an


    important indicator of business
    competitiveness
    Traditionally, the quality level has
    been measured from customer
    ratings .

    New trends : indicate that beyond product quality , it is necessary to verify the quality of the
    process , ensure quality and strategic management.
    In this traditional way of addressing the issue of quality these phases are detected :

    Product quality
    Quality process
    Quality assurance
    Quality management

    PRODUCT QUALITY: IT IS BASED ON PRODUCT


    INSPECTION .

    QUALITY PROCESS: BASED ON THE PROCESS


    CONTROL

    QUALITY ASSURANCE : QUALITY IS REGARDED AS


    THE RESPONSIBILITY OF ALL DEPARTMENTS

    QUALITY MANAGEMENT : QUALITY IS CONSIDERED AS AN


    INTEGRAL PART OF THE OVERALL STRATEGY OF THE COMPANY.

    You might also like