Scribd Logo
Upload

Welcome to Scribd!

  • Final Presentation Team 4

    Uploaded by

    api-352279420
    8 views18 pages
    The document is a report from a group analyzing ways to improve parent alignment and experience at the Tucson Jewish Community Center's early childhood education program. The group recommends implementing yearly evaluation surveys, improving communication strategies like their "Manic Monday" program, increasing opportunities for parent involvement, and installing suggestion boxes. They propose a timeline to begin these changes from May 2017 through December 2017.

    Original Description:

    Original Title

    final presentation team 4

    Copyright

    © © All Rights Reserved

    Available Formats

    PPTX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document is a report from a group analyzing ways to improve parent alignment and experience at the Tucson Jewish Community Center's early childhood education program. The group recommends implementing yearly evaluation surveys, improving communication strategies like their "Manic Monday" program, increasing opportunities for parent involvement, and installing suggestion boxes. They propose a timeline to begin these changes from May 2017 through December 2017.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    8 views18 pages

    Final Presentation Team 4

    Uploaded by

    api-352279420
    The document is a report from a group analyzing ways to improve parent alignment and experience at the Tucson Jewish Community Center's early childhood education program. The group recommends implementing yearly evaluation surveys, improving communication strategies like their "Manic Monday" program, increasing opportunities for parent involvement, and installing suggestion boxes. They propose a timeline to begin these changes from May 2017 through December 2017.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 18

    Tucson

    Jewish
    Community
    Center
    Group 4
    Courtney Burns, Hao Mu, Lawrence Jacquet, Hannah Watts, Jeremeiah
    Whiteside
    Agenda
    Introductio
    n
    Key
    Findings/Analysis
    Recommendation
    s
    Implementation
    Conclusion

    Agenda Situatio Parent Experience Alignmen SERVQual Manic Tou Involveme Suggestion Surve Timelin Cos
    Situation

    Evaluation Parent Alignment


    s

    Agenda Situatio Parent Experience Alignmen SERVQual Manic Tou Involveme Suggestion Surve Timelin Cos
    Key Findings/Analysis
    Parent
    Expectations

    Cost and Location Health and Safety Features

    Meet Nutritional Needs Philosophical Alignment

    Agenda Situatio Parent Experience Alignmen SERVQual Manic Tou Involveme Suggestion Surve Timelin Cos
    Experience The J

    Panel Meeting ECE Tour Manic Monday

    Agenda Situatio Parent Experience Alignmen SERVQual Manic Tou Involveme Suggestion Surve Timelin Cos
    Parent Alignment

    Communicatio
    n
    Environmen Involvemen
    t t

    Resource Feedback
    s

    Gable, S., & Cole, K. (2000).

    Agenda Situatio Parent Experience Alignmen SERVQual Manic Tou Involveme Suggestion Surve Timelin Cos
    SERVQual

    Service Expectations Service Delivered

    Agenda Situatio Parent Experience Alignmen SERVQual Manic Tou Involveme Suggestion Surve Timelin Cos
    Recommendatio
    ns
    Yearly evaluation surveys
    Improving Manic Monday

    Recommendations

    Post-parent-tour expectations Increase parent involvement

    Suggestion Box
    Improving Manic
    Monday

    Facebook Emails

    Agenda Situatio Parent Experience Alignmen SERVQual Manic Tou Involveme Suggestion Surve Timelin Cos
    Post-Parent-Tour
    Expectations

    Tour
    Debriefing

    Questionnair
    e

    Agenda Situatio Parent Experience Alignmen SERVQual Manic Tou Involveme Suggestion Surve Timelin Cos
    Increase Parent
    Involvement
    Feedback

    Volunteering spots

    Fitness
    Playgroun Meal Time
    Classes
    d

    Agenda Situatio Parent Experience Alignmen SERVQual Manic Tou Involveme Suggestion Surve Timelin Cos
    Suggestion Box

    Active and Immediate Feedback

    Anonymity

    Convenient Location

    Agenda Situatio Parent Experience Alignmen SERVQual Manic Tou Involveme Suggestion Surve Timelin Cos
    Yearly Evaluation Surveys
    Expectations:

    Perceptions:

    Agenda Situatio Parent Experience Alignmen SERVQual Manic Tou Involveme Suggestion Surve Timelin Cos
    Implementati
    Timeline
    Add new parent Administer
    Begin conducting
    involvement surveys based on
    debriefings
    opportunities the SERVQual
    model

    Set up Announce Manic


    suggestion boxes Monday

    May 2017 July 2017 August 2017 September 2017 December 2017

    Agenda Situatio Parent Experience Alignmen SERVQual Manic Tou Involveme Suggestion Surve Timelin Cos
    Cost

    Agenda Situatio Parent Experience Alignmen SERVQual Manic Tou Involveme Suggestion Surve Timelin Cos
    Agenda Situatio Parent Experience Alignmen SERVQual Manic Tou Involveme Suggestion Surve Timelin Cos

    You might also like