CORPORATE TARGET CHRYSLER 200 = 142ASI

PLANT SCORE = 173 ASI

ASI MIN = 55 ASI ASI MAX = 270 ASI
 173.3
180
160 142
140
120
100
80
60
40
20
0

CPA TARGET

Overall Score % Contribution Assy-Trim

Assy-Paint, 31% Assy-Paint
Supplier, 15% Supplier
Assy-Final
Assy-Final, 14%
Assy-Trim, 29% Engineering
Assy-Chassis
Assy-BIW
Engineering, 9% CG-Stamping
Assy-
Assy-Chassis, 0% Assy-Reprocess
Reprocess,
0% CG-Stamping, 0% Assy-BIW, 1%
Plant CPA vs Corporate Target (Daily Results)

250

222
216 215
205.1 202.9
201
195.5
200 191 188.6187.6
185.3 185.7
185.7 186
182.4183.7
180 177 178.1 177.9 176.2
175 174
172 173.2
170 172.2 168 169
165 166.2
159 158.5 154.8 157.5 156.3
155 155 152.5
148 149
144 145
150 140.8

121.6
109.1

100

50

Plant Target Plant

0
 CPA Performance - Weekly Average
700

600 596

500 451 491

481
471
461 463
479

411
400 424
386
337 332
341
325 326 304
300 300 308 308 282
320 298
300 271 295 262
288 248
268 267 226
266 266 201 223
202 197
240 227 197189 190 184
200 240 234 176
213 213 160 167
149.2 175 181 173
187 187 186 156 176
145
160 160 156 156 151 151 147 147 142 142
100

Corporate Target CPA Score Corporate UF CPA

 CPA Performance - Monthly Average
(As of 11/26/14)
600
551

500

390
400

315
303
300 285

230
266
240 184
200 171
213 170
187
160 156 151 147 142 142
100

Target Score

0
Mar-14 Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14 Oct-14 Nov-14 Dec-14
 Wednesday
Last 30
VIN# CONDITION AREA NAME
Days

A-50, - Door Belt Molding - Rear Lt

Remark: 11.7mm inner material exposed at C-post applique and belt Reaction Sheet, Containment Plan, HERCA/TWTTP,
625344 2 Assy-Trim
molding, pg.12 Purge List, Kaizen #,
ASSY - Substrate Exposed, VIN 625344
Top 10 Project Presentation Schedule

Monday Body In White

Tuesday Paint
Wednesday - Trim
Thursday Chassis, Final
Friday Engineering, Supplier Quality

*** Stamping, Reprocess - TBD

 Monday
VIN# MODEL CONDITION Last 30 days AREA NAME
S-50, - Rear Seating - Rear Rt
Leslie Dell
Remark: rear seat cushion is not located properly, it''s material is
629096 UFCL41 1 Assy-Final Reaction Sheet, Containment Plan, HERCA/TWTTP,
interfering with the seatbelt buckles, causing high effort, pg.56
Purge List, Kaizen #,
ASSY - Mislocated, VIN 629096
A-50, - Front Door Trim Panel - Rt Leslie Dell
627139 UFCH41 Remark: 17m gouge at lower front edge multi locs. pg. 26 3 Assy-Final Reaction Sheet, Containment Plan, HERCA/TWTTP,
DMG - Gouge, VIN 627139 Purge List, Kaizen #,

A-50, - B Post Garnish - Lt Reisha Ivory

624538 UFCE41 Remark: 51mm lower bpost pg39 7 Assy-Final Reaction Sheet, Containment Plan, HERCA/TWTTP,
FST - Fastening Incomplete, VIN 624538 Purge List, Kaizen #,
A-50, - Center Console - Frt Rt
Leslie Dell
Remark: RIGHT SIDE CENTER CONSOLE CLOSEOUT PANEL
629687 UFCL41 2 Assy-Trim Reaction Sheet, Containment Plan, HERCA/TWTTP,
FASTENING INCOMPLETE. PG 39
Purge List, Kaizen #,
FST - Fastening Incomplete, VIN 629687
S-50, - Rear Seat Assist Handle - Rear Rt Danny K.
629681 UFCL41 Remark: rear of handle not seated, pg.39 2 Assy-Trim Reaction Sheet, Containment Plan, HERCA/TWTTP,
FST - Fastening Incomplete, VIN 629681 Purge List, Kaizen #,
A-50, - Front Door Applique - Frt Lt
Remark: 4.2mm Multi (3), top of Front Door B-post Applique, Reaction Sheet, Containment Plan, HERCA/TWTTP,
629681 UFCL41 1 Supplier
pg.17 Purge List, Kaizen #,
PNT - Foreign Material, VIN 629681
A-50, - Fuel Door Outer - Rt
Reaction Sheet, Containment Plan, HERCA/TWTTP,
629096 UFCL41 Remark: 77mm, ACT 1, top of fuel door, pg.17 3 Assy-Paint
Purge List, Kaizen #,
PNT - Orange Peel, VIN 629096
 GAP TO TARGET PERFORMANCE
Week of 10/27/2014 Week of 11/3/2014 Week of 11/10/2014 Week of 11/17/2014
Good Bad Target Actual Gap Target Actual Gap Target Actual Gap Target Actual Gap

Body In White 5.9 8.1 2.2 5.7 5.6 -0.1 5.7 8.3 2.6 5.7 9.5 3.8

Paint 44.5 54.8 10.3 43.0 54.1 11.1 43.0 45.3 2.3 43.0 50.9 7.9

Trim 36.8 57.6 20.8 35.5 45.7 10.2 35.5 60.3 24.8 35.5 49.9 14.4

Chassis 3.0 2.9 -0.1 2.9 6.1 3.2 2.9 1.7 -1.2 2.9 3.9 1.0

Final 17.2 28.6 11.4 16.6 31.7 15.1 16.6 20.1 3.5 16.6 24.3 7.7

Reprocess 0.9 1.9 1.0 0.9 1.4 0.5 0.9 0.6 -0.3 0.9 1.9 1.0

Engineering 23.8 14.0 -9.8 23.0 8.4 -14.6 23.0 20.1 -2.9 23.0 12.3 -10.7

Supplier 13.8 14.1 0.3 13.3 22.6 9.3 13.3 23.0 9.7 13.3 19.8 6.5

Stamping 0.9 1.8 0.9 0.9 0.9 0.0 0.9 1.7 0.8 0.9 0.4 -0.5

142 173 31
Customer Product Audit
Week of: 11/17/2014 Week of: 11/17/2014 Assy-Trim
Gap To Target= 13.41
4.5 0.00
0.38
4 0.00 0.00
0.00 0.00 0.00
3.5

3 3.77

2.5

1.5
4.15
1
0.00
0.5 0.00 0.00 0.00
0.00
0
0.91
Customer Product Audit 13 Weeks Running Chart
Assy-Trim 10's, 50's and 100's Trend Chart
10

6 # of 10's
# of 50's
5
4 # of 100'S
4

3
2
2
1 1 1 1
1
0 0 0 0 0 0 0 0 0 0 0 0 0
0
 Next Corporate Monthly Targets (October)

Sterling Heights
Assembly Plant

147
 CPA REPEAT/EMERGING ISSUES:
REQUIRING DETAILED ROOT CAUSE / WCM TOOLS
Tuesday
VIN# MODEL CONDITION AREA NAME
S-100, - Horn Pad - Lt
Remark: horm pad misaligned, 14,5mm gap to switch bank on right and Damon Speros
566292 UFCH41 Assy-Final
2.5mm gap to switch bank on left Reaction Sheet, Yard Purge results, Containment
FST - Fastening Incomplete, VIN 566292
A-100, - BSA Panel - Rt
Myra Carter / Nick Lemmo
592348 UFCS41 Remark: 48MM FOREIGN MATERIAL AT WINDSHIELD/FENDER. P17 Assy-Paint
Reaction Sheet, Containment Plan, HERCA/TWTTP
PNT - Foreign Material, VIN 592348
A-100, - C Post Garnish - Lt Brian Bush,
579954 UFCH41 Remark: SRS Airbag cover missing. pg 34 Supplier Reaction Sheet, Corrective actions, Containment plan
ASSY - Part Missing, VIN 579954 HERCA/TWTTP
A-100, - Nameplate - Rear Lt Delridge Brown / Nick Lemmo / Dane Simovski
590353 UFCH41 Remark: decklid wing badge 200 badge, flex fuel shy. pg.35 Assy-Trim Reaction Sheet, Corrective actions, Containment plan
ASSY - Part Missing, VIN 590353 HERCA/TWTTP
S-100, - Front Door Latch - FRT LT
Mike Oxedine
590964 UFCH41 Remark: Latch to Door Left Front(3), stripped, 0 torque, Low = 4.00nm ASSY-Trim
Reaction Sheet, Containment Plan, HERCA/TWTTP
TRQ - Under Torque, VIN 590964
A-50, - Rear Door Glass Run Weatherstrip - Lt Darcy Miller, Ashutosh Gautam
590353 UFCH41 Remark: glass run weatherstrip not seated to applique. pg.39 Engineering Reaction Sheet, Corrective actions, Containment plan
FST - Fastening Incomplete, VIN 590353 HERCA/TWTTP
A-50, - Steering Wheel - Lt Brandy Taylor
590353 UFCH41 Remark: 3.6mm puncture upper l/s steering wheel. pg.26 Assy-Final Reaction Sheet, Corrective actions, Containment plan
DMG - Punctured, VIN 590353 HERCA/TWTTP
QVS / CERT LINE TOP ISSUE REPORT:
C.P.A. TARGET SCORE

160 297

160 320
 Average ASI
104.8
120.0 75.4
100.0
80.0 44.7
60.0 29.8 20.6
40.0 6.1 6.8 0.7 0.6
20.0
0.0

Paint Top 10 Defects

Average ASI Contribution
28.2
30.0 24.2
25.0
20.0 14.1
15.0 10.2
10.0 5.2 4.2 3.2 3.1 2.7
5.0 1.4
0.0
PNT - Foreign PNT - Powder PNT - Orange SLG - Sealer PNT - Solvent PNT - Run PNT - Wet PNT - Thin SRF - Sharp PNT - Missing
Material Ball Peel Appearance Pop Paint Mar Paint Edge Paint

TRIM Top 10 Defects

Average ASI Contribution

20.0 16.4
13.8
15.0 10.4
10.0 6.5 4.6
4.2 2.7
5.0 0.3 1.1 0.6
0.0
FIT - Gap FST - SRF - Stain DMG - Scuff DMG - Scratch BSR - Static SRF - ASSY - DMG - Dent FIT -
Tolerance Fastening Mark Puckered Substrate Misaligned
Incomplete Exposed
 Assy-Paint

120.00

110.45
110.00 106.48 106.09
103.57 102.79

100.00 97.15
Average ASI / Car

90.00 87.53
82.65

80.00

70.00 67.25
63.57

60.00

50.00

40.00
5/19/2014 5/26/2014 06/02/2014 06/09/2014 06/16/2014 06/23/2014 06/30/2014 7/07/2014 7/14/2014 7/21/2014

Assy-Paint
 100.00

90.91

90.00 86.43

TRIM
80.00 75.48
72.38 71.70 71.69
68.43 68.57 67.87
70.00
64.35
Average ASI / Car

60.00

FINAL
50.00 46.79
44.30 44.12 43.81
40.00
40.00 36.52
32.35
28.21 28.94 28.86
30.00

20.00
13.89
CHASSIS 8.84 9.80
7.17 7.87
10.00 5.29
2.42 2.50 2.95
1.43

0.00
5/19/2014 5/26/2014 06/02/2014 06/09/2014 06/16/2014 06/23/2014 06/30/2014 7/07/2014 7/14/2014 7/21/2014

Assy-Trim Assy-Final Assy-Chassis

 Engineering

80.00

70.00

60.00
Average ASI / Car

50.00

40.00

30.00

20.00

10.00

0.00
5/19/2014 5/26/2014 06/02/2014 06/09/2014 06/16/2014 06/23/2014 06/30/2014 7/07/2014 7/14/2014 7/21/2014

Engineering
 Supplier

60.00

50.00
Average ASI / Car

40.00

30.00

20.00

10.00

0.00
5/19/2014 5/26/2014 06/02/2014 06/09/2014 06/16/2014 06/23/2014 06/30/2014 7/07/2014 7/14/2014 7/21/2014

Supplier
VIN Number 0 Characteristic (Long Description) Condition Severity Responsibility A Responsibility B Activity Class Audit Date
ABS Wire Harness S-100, - ABS Wire Harness - Rear Lt
524634 ASSY - Misrouted S-100 Assy-Chassis Critical Aged Vehicle CPA 7/31/2014
ASSY - Misrouted Remark: ABS WIRE MISROUTED AT LEFT REAR WHEEL.
Hood Outer A-100, - Hood Outer - Frt Lt
556669 PNT - Foreign Material A-100 Assy-Paint Ordinary Customer Product Audit 7/31/2014
PNT - Foreign Material Remark: 30mm cluster of Foreign material left top hood outboard at character line. pg.18
A-100, - Rear Door Outer - Rt
Rear Door Outer
524634 Remark: 45MM DENT BELOW CHARACTER LINE, ALSO 27MM DENT AT RIGHT FRONT DOOR. DMG - Dent A-100 Assy-BIW Perceived Aged Vehicle CPA 7/31/2014
DMG - Dent
P23
B Post Garnish A-50, - B Post Garnish - Lt
552542 FST - Fastening Incomplete A-50 Assy-Final Perceived Customer Product Audit 7/31/2014
FST - Fastening Incomplete Remark: over 200.0mm not fully seated at B post Garnish. pg 39
B Post Garnish A-50, - B Post Garnish - Rear Lt
569839 SRF - Stain A-50 Assy-Trim Perceived Customer Product Audit 7/31/2014
SRF - Stain Remark: 21mm stian left rear b-post garnish. pg.31
Center Console A-50, - Center Console - Frt Lt
556669 DMG - Scuff Mark A-50 Supplier Perceived Customer Product Audit 7/31/2014
DMG - Scuff Mark Remark: 55mm scuff mark left front center console on pass through bezel. pg.26
Decklid Outer A-50, - Decklid Outer - Rt
539687 DMG - Scratch A-50 Assy-Paint Perceived Customer Product Audit 7/31/2014
DMG - Scratch Remark: 104mm scratch lower decklid. pg. 25
Decklid Outer A-50, - Decklid Outer - Rear
556669 DMG - Scuff Mark A-50 Assy-Trim Perceived Customer Product Audit 7/31/2014
DMG - Scuff Mark Remark: 78mm scuff marks decklid lower right center, typical left side. pg.26
Decklid Outer A-50, - Decklid Outer - Lt
524634 PNT - Foreign Material A-50 Assy-Paint Perceived Aged Vehicle CPA 7/31/2014
PNT - Foreign Material Remark: 2.6MM FOREIGN MATERIAL AT BACKLITE/BSA. P17
A-50, - Front Door Inner - Lt
Front Door Inner
524634 Remark: 7MM SHARP EDGE AT B-POST PANEL EDGE SEALER, ALSO 40MM POOR APPLICATION SRF - Sharp Edge A-50 Assy-Paint Perceived Aged Vehicle CPA 7/31/2014
SRF - Sharp Edge
OF SEALER. P32
Front Door Outer A-50, - Front Door Outer - Lt
570210 DMG - Scratch A-50 Assy-Trim Perceived Customer Product Audit 7/31/2014
DMG - Scratch Remark: 11MM SCRATCH BELOW MIRROR FLAG/CHARACTER LINE. P25
Front Door Trim Panel A-50, - Front Door Trim Panel - Lt
552542 DMG - Snag A-50 Assy-Trim Perceived Customer Product Audit 7/31/2014
DMG - Snag Remark: 16.0mm at left upper. multi locations(2). pg 26
Fuel Door Outer A-50, - Fuel Door Outer - Rear Rt
569839 PNT - Sealer Under Paint A-50 Assy-Paint Perceived Customer Product Audit 7/31/2014
PNT - Sealer Under Paint Remark: 50mm sealer under paint causing ruff edge. pg.19
Headliner A-50, - Headliner - Rear Lt
556669 SRF - Stain A-50 Assy-Trim Perceived Customer Product Audit 7/31/2014
SRF - Stain Remark: 12mm stain left rear headliner at d-post garnish. pg.31
Hood Outer A-50, - Hood Outer - Lt
524634 DMG - Scuff Mark A-50 Assy-Trim Perceived Aged Vehicle CPA 7/31/2014
DMG - Scuff Mark Remark: >300 SCUFF MARKS MULTIPLE LOCATIONS. P25
Hood Outer A-50, - Hood Outer - Rt
551459 PNT - Powder Ball A-50 Assy-Paint Perceived Customer Product Audit 7/31/2014
PNT - Powder Ball Remark: 4.5mm powder ball upper r/s of hood also l/s. pg.17
Hood Outer A-50, - Hood Outer - Rear Lt
552542 PNT - Powder Ball A-50 Assy-Paint Perceived Customer Product Audit 7/31/2014
PNT - Powder Ball Remark: 4.8mm at rear of hood, multi locations(4). pg 17
I/P End Cap A-50, - I/P End Cap - Frt Rt
556669 DMG - Scratch A-50 Assy-Final Perceived Customer Product Audit 7/31/2014
DMG - Scratch Remark: 11mm scratch right front instrument panel end cap. pg.26
I/P Knee Blocker A-50, - I/P Knee Blocker - Lt
524634 FST - Fastening Incomplete A-50 Assy-Final Perceived Aged Vehicle CPA 7/31/2014
FST - Fastening Incomplete Remark: KNEE BLOCKER NOT FULLY SEATED BELOW START BUTTON. P39
I/P Top Cover A-50, - I/P Top Cover - Rt
539687 FIT - Flush Tolerance A-50 Engineering Perceived Customer Product Audit 7/31/2014
FIT - Flush Tolerance Remark: 4.9mm o/flush top cover/a''post. pg.9
Instrument Panel (I/P) A-50, - Instrument Panel (I/P) - Lt
570525 DMG - Punctured A-50 Assy-Trim Perceived Customer Product Audit 7/31/2014
DMG - Punctured Remark: 6.0mm at left corner of I/P at Panel Vent. multi locations. pg 26
Instrument Panel (I/P) A-50, - Instrument Panel (I/P) - Frt Lt
569839 DMG - Scuff Mark A-50 Assy-Trim Perceived Customer Product Audit 7/31/2014
DMG - Scuff Mark Remark: 13.5mm scuff mark left front instrument panel at headlight control knob. pg.26
Rear Door Glass Run Weatherstrip A-50, - Rear Door Glass Run Weatherstrip - Rt
552542 FIT - Gap Tolerance A-50 Assy-Trim Perceived Customer Product Audit 7/31/2014
FIT - Gap Tolerance Remark: 3.5mm gap at C pillar Applique. pg 9
Rear Door Glass Run Weatherstrip A-50, - Rear Door Glass Run Weatherstrip - Rear Rt
556669 FIT - Gap Tolerance A-50 Assy-Trim Perceived Customer Product Audit 7/31/2014
FIT - Gap Tolerance Remark: 3mm gap 72mm in length right rear door outer glass run. pg.9
Rear Door Inner A-50, - Rear Door Inner - Lt
524634 PNT - Thin Paint A-50 Assy-Paint Perceived Aged Vehicle CPA 7/31/2014
PNT - Thin Paint Remark: >300MM THIN PAINT AT FRONT B-POST PANEL, TYPICAL RIGHT. P20
A-50, - Rear Door Opening C Post Inner - Lt
Rear Door Opening C Post Inner
524634 Remark: 9MM FOREIGN MATERIAL ABOVE STRIKER, ALSO 3MM SCRATCH AT LEFT OF STRIKER. PNT - Foreign Material A-50 Assy-Paint Perceived Aged Vehicle CPA 7/31/2014
PNT - Foreign Material
P17
Rear Door Opening C Post Inner A-50, - Rear Door Opening C Post Inner - Rt
570525 PNT - Orange Peel A-50 Assy-Paint Perceived Customer Product Audit 7/31/2014
PNT - Orange Peel Remark: over 200.0mm below door striker. Act 2. pg 17
Rear Seating A-50, - Rear Seating - Rt
524634 DMG - Scratch A-50 Assy-Final Perceived Aged Vehicle CPA 7/31/2014
DMG - Scratch Remark: 22MM CREASE (SCRATCHES) AT C-POST BOLSTER. P26
Tail Lamp A-50, - Tail Lamp - Rear Rt
569839 DMG - Scratch A-50 Assy-Chassis Perceived Customer Product Audit 7/31/2014
DMG - Scratch Remark: 41nn scratches right rear bsa tail lamp, on top. pg.26