WE UNDERSTAND

Introduction
FedEx is an American global courier delivery services
company headquartered in Memphis, Tennessee.
The name FedEx is a syllabic abbreviation of the name of
the companys original air division ,Federal Express which was
used from 1973 until 2000.
FedEx Express, formerly federal express, is a cargo airline
based in Memphis, Tennessee, united states. It is the worlds
largest airline in terms of freight tons flown and the worlds
fourth largest in terms of fleet size.
It is a subsidiary of FedEx corporation, delivering packages and
freight to move than 375 destinations in nearly every country
each day.
 Founder of FedEx
Founded In : 18 June 1971

Founder & Co-Founder : Frederick W. Smith

 History of FedEx
The word FedEx stands for Federal Express.
Frederick w. smith founded the federal express in
1971 . It was founded in Little rock, Arkansas in 1971,
as smith was operating Little Rock Air motive there.
After lack of support from the Little rock national
airport, smith moved the company to Memphis,
Tennessee and the Memphis international airport in
1973.
The company started overnight operations on April
17,1973, the fourteen Assault falcon 20s that
connected Twenty five cities in the united states.
Fred smiths childhood friend, john fry of ardent
studios, sent ardent partner terry manning to the
federal express home office on democrat road near
the Memphis airport with the first package to be put
into the system. That night, 186 packages were
carried. Services included both overnight and two
day package and envelope delivery services, as well
as courier pak.
Federal express begun to market itself as the freight
service company with 550 mile per hour delivery
trucks.
 Current profile of FedEx
Name FedEx Incorporation
Founder of Company Frederick Wallace Smith

President of Company David J.Bronczek

Total no. of Employees More than 400,000

Area served Worldwide

Headquarter Memphis , Tennessee,USA

Total Assets US$ 46.064 Billion

Revenue US$ 60.3 Billion

Products Post delivery, Express Mail , Freight

forwarding, Third party logistics
Subsidiaries TNT Express, FedEx ground, FedEx
express, FedEx freight, FedEx services
Fleet size 668

Destinations 375

Company Slogan The world On time

Countries and territories served More than 220

 Timeline of FedEx
In 1973, 14 Cargo aircrafts Delivered 186 packages in
25 U.S cities.
In 1977, Congress passes public law 95-163.
In 1978, listed in new York stock exchange, ticker symbol
FDX.
In 1981, Overnight letter service.
international service in Canada.
first hub at Memphis International airport.
In 1983, first U.S company to reach revenues of $1
billion.
GLOBAL MARKET SHARE OF EXPRESS AND COURIER
SERVICE PROVIDERS IN 2016,
 In 1994, www.fedex.com
In 1998, Acquires caliber system Inc. and creates
FDX corporation.
In 2000, FDX Corporation renamed FedEx
corporation.
 Company Tie Ups
HP
Amazon.com
IBM
Alcon Movie distribution(Warner brothers)
 Competitors
Major competitors of FedEx :-
Deutsche Post
United states postal service(USPS)
United parcel service (UPS)
 Nowhere to Everywhere
First mover advantage
Consistency
Advertising Campaigns
Associations
Corporate social responsibility
Quality Standards
Price
Brand Extension
 Consumer Perception
Convenience
Reliable brands
Trust worthy
Safety
Customer friendly
 Corporate Social Responsibility
Replacing Narrow body aircrafts
In their facility -Solar powered hub
Recyclable material for Packaging
Delivering care- Disaster
American Red cross
Heart to heart international
FedEx cares week
 An Ease for the Customers
Quickly determine their shipment status.
Customize their results.
Easily choose to send and receive E-mail
notifications.
Take advantage their time saving features.
 Benefits
Transportation Cost
Cycle time
Reduce inventory
Just in time
 GOC
GOC Stands for Global operations control
centre.
Tracking of shipment in real time.
Tracking real time movement & position of
trucks and flights.
Monitor weather condition.
 Benefits
Faster Movement
Customer were able to manage their
inventory cost more efficiently.
Reduced wrong delivery 97% correct delivery.
Delivery in time 96% in time.
New Challenges
 SWOT ANALYSIS
STRENGTHS
FedEx has the extensive network, which has been working in
more than 220 countries across the globe.
In the FedEx corporation, over 400,000 employees are
working.
FedEx uses latest and innovative technology to carry out
its process.
FedEx has made heavy investment in its IT system.
FedEx has strong and tremendous information system
network.
FedEx has over three decades experience to carry out its
business activities in providing logistic services.
 WEAKNESS
FedEx has more dependence over the US market during its
delivery business.

As this is the competitive business and the company has to

compete with other courier companies, so it has limited
market share growth.
The market share of the company is going to decline in the
market.
 OPPORTUNITIES
The company should use some cooperative strategies, to
enhance the business activities of this company.
The company needs to initiate strategic growth plans to
improve their business.
The strategic alliances of the company with other company
give the opportunity to expand their services portfolio.
The start of cost cutting initiatives can help to boost the
courier business of the company.
The air freight and logistic market is growing tremendously,
which can improvise the services of this company.
 THREATS
There is consistent increase in the fuel prices in the market
and in can reduce the profit of the company.
The market demands are also varied from one country to
other, which can affect its business.
The company has vulnerable network, which can create
hurdles to provide products in due time to their clients.
The competitors can grow their revenue in the new markets
with their existing products and they can gain profit.
National labor relations act can affect the cargo business of
the company.
 Market share of FedEx
Market share of FedEx
NYSE (new York stock exchange)
216.46 (4.04) (1.83%)
Revenue comparison on FedEx
In 2016 revenue is US$ 50.0365 Billion
In 2017 revenue is US$ 60.3 Billion
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