NABL Quality Manual Overview
NABL Quality Manual Overview
Master List
Quality Manual
Testing
Internal Audit
External Audit
INTRODUCTION
Departments
(these are divided only as per my understanding, and has no reference with iso)
3. 4.
1. 2. 5.
Data Quality
Technicians Inventory Accounts
Controllers Department
Up Down
Name of
Sr. no Abb. Designation Required Education Required Exp.
employee
1 Dr. U. V. Kulkarni UVK Technical Partner BE. Civil -
2 Mr. Sumit kale SK Quality manager MBA 5 Yrs.
3 Mrs. Renu Mahuli RM Dy. Quality manager BE. Civil 3 Yrs.
4 Mr. Mithilesh Kumar MK Technical Manager BE. Civil 8 Yrs.
5 Mr. Shriniwas Kulkarni SRK Sr. Technical Manager BE/ Diploma civil 5 Yrs.
6 Ms. Mohini Satam MS Technical data operator BE/ Diploma civil 1 Yr.
7 Mr. Sushant Dayal SD Technical data operator BE/ Diploma civil 1 Yr.
8 Ms. Siddhi Jadhav SJ Lab Technician BE/ Diploma civil 1 Yr.
9 Mr. Amit Payer AP Lab Technician BE/ Diploma civil 1 Yr.
10 Mr. Suhas Panchal SP Lab Assistant HSC science 3
11 Mr. Sagar Bhitale SB Lab Assistant HSC science 3
12 Mr. Ram Tiwari RT Lab Assistant HSC science 3
13 Mr. Nitesh Vanjare NV Inventory HSC commerce 1
14 Ms. Priyanka Shelar PS Accounts B.Com 3
MASTER LIST
Name of
Sr. no Format No. Title
employee
1 NGS/F/01 Natural Moisture Content & dry density of soil record sheet for soil SJ
2 NGS/F/02 Natural Moisture Content , Dry Unit Weight calculation sheet for soil SJ
3 NGS/F/03 Sieve Analysis record report SJ
4 NGS/F/04 Hydrometer record sheet for soil SJ
5 NGS/F/05 Consistency limit (Liquid Limit)record sheet for soil SJ
6 NGS/F/06 Consistency limit ( Plastic limit) record sheet for soil SJ
7 NGS/F/07 Shrinkage Limit record sheet for soil SJ
8 NGS/F/08 Specific Gravity(Density Bottle) record sheet for soil SJ
9 NGS/F/09 Direct Shear Test record sheet for soil SJ
10 NGS/F/10 Standard / Modified Proctor Compaction Test record sheet for soil SJ
11 NGS/F/11 Specific gravity using pycknometer bottle record sheet for soil SJ
12 NGS/F/12 California Bearing Ratio record sheet for soil SJ
13 NGS/F/13 Free Swell Index record sheet for soil SJ
14 NGS/F/14 Traixial Test record sheet for soil SJ
15 NGS/F/15 Consolidation Test record sheet for soil SJ
16 NGS/F/16 Unconfined Compressive Strength record sheet for soil
SJ
17 NGS/F/17 Unconfined Compressive Strength record sheet for rock AP
Name of
Sr. no Format No. Title
employee
18 NGS/F/18 Dry Density, Porosity, Water Absorption, Specific Gravity record sheet for rock AP
19 NGS/F/19 Hydrometer calculation sheet for soil MS
20 NGS/F/20 Liquid Limit calculation sheet for soil MS
21 NGS/F/21 Plastic Limit calculation sheet for soil MS
22 NGS/F/22 Point Load Index record sheet for rock AP
23 NGS/F/23 Young's Modulus record sheet for rock AP
24 NGS/F/24 Tensile Strength record sheet for rock AP
25 NGS/F/25 Customer complaint log SRK
26 NGS/F/26 Deviation record SK
27 NGS/F/27 Inward sample excel for rock NV
28 NGS/F/28 Inward sample register NV
29 NGS/F/29 Visitor log book NV
30 NGS/F/30 Inward sample excel for soil NV
31 NGS/F/31 Internal audit checklist SK
32 NGS/F/32 Internal audit schedule SK
33 NGS/F/33 Internal audit report
SK
34 NGS/F/34 Internal audit nonconformity report SK
Name of
Sr. no Format No. Title
employee
35 NGS/F/35 Internal audit observation sheet SK
36 NGS/F/36 MRM Agenda SK
37 NGS/F/37 MRM Minutes SK
38 NGS/F/38 Quality objectives SK
39 NGS/F/39 Master list of documents SK
40 NGS/F/40 Master list of formats SK
41 NGS/F/41 List of external documents MK
42 NGS/F/42 Issue register SK
43 NGS/F/43 Document change note SK
44 NGS/F/44 Nonconformity register SK
45 NGS/F/45 Risk Analysis & List of preventive actions SRK
46 NGS/F/46 Lab Organization chart SRK
47 NGS/F/47 Roles, responsibility & authority matrix SRK
48 NGS/F/48 List of legal & statutory documents SRK
49 NGS/F/49 Unconfined Compressive Strength calculation sheet for soil MS
50 NGS/F/50 Training Calendar
MK
51 NGS/F/51 Training record MK
Name of
Sr. no Format No. TitleS
employee
52 NGS/F/52 Competence evaluation MK
53 NGS/F/53 Competence requirements MK
54 NGS/F/54 List of equipments MK
55 NGS/F/55 Preventive maintenance record NV
56 NGS/F/56 Consolidation Test calculation sheet for soil MS
57 NGS/F/57 List of measuring equipments MK
58 NGS/F/58 List of fire extinguishers NV
59 NGS/F/59 First aid box content list NV
60 NGS/F/60 List of approved suppliers / service providers; MK
61 NGS/F/61 Supplier Evaluation record MK
62 NGS/F/62 Purchase order MK
63 NGS/F/63 Customer feedback form SRK
64 NGS/F/64 Triaxial unconsolidated undrained test calculation sheet for soil MS
65 NGS/F/65 Inward inspection register NV
66 NGS/F/66 Z score calculation excel SK
67 NGS/F/67 Proficiency test calendar
SK
68 NGS/F/68 Test report SRK
Name of
Sr. no Format No. Title
employee
69 NGS/F/69 Control over outsourced process SK
70 NGS/F/70 Breakdown register NV
71 NGS/F/71 Machine History card MK
72 NGS/F/72 Non-conforming test report SK
73 NGS/F/73 Hardware maintenance record NV
74 NGS/F/74 Lead time & sample quantity for each test NV
75 NGS/F/75 Safety equipment required for each test NV
76 NGS/F/76 Triaxial consolidated undrained test calculation sheet for soil MS
77 NGS/F/77 Customer satisfaction index SRK
78 NGS/F/78 Free Swell Index calculation sheet for soil MS
79 NGS/F/79 California Bearing Ratio calculation sheet for soil MS
80 NGS/F/80 Unconfined Compressive Strength(Soaked 1day) calculation sheet for rock SD
81 NGS/F/81 Unconfined Compressive Strength(Soaked 7days) calculation sheet for rock SD
82 NGS/F/82 Dry Density calculation sheet for rock SD
83 NGS/F/83 Porosity calculation sheet for rock SD
84 NGS/F/84 Water Absorption calculation sheet for rock
SD
85 NGS/F/85 Specific Gravity calculation sheet for rock SD
Name of
Sr. no Format No. Title
employee
86 NGS/F/86 Point Load Index calculation sheet for rock SD
87 NGS/F/87 Young's Modulus calculation sheet for rock SD
88 NGS/F/88 Tensile strength calculation sheet for rock SD
89 NGS/F/89 Sieve analysis calculation sheet for soil SD
90 NGS/F/90 Shrinkage Limit calculation sheet for soil SD
91 NGS/F/91 Specific Gravity calculation sheet for soil (Density Bottle) MS
92 NGS/F/92 Specific Gravity calculation sheet for soil(Pycnometer Bottle) NS
93 NGS/F/93 Direct Shear Test calculation sheet for soil MS
94 NGS/F/94 Standard Proctor Compaction test calculation sheet for soil MS
95 NGS/F/95 Modified Proctor Compaction test calculation sheet for soil MS
96 NGS/F/96 Uncertainty measurement excel SK
97 NGS/F/97 Data Back up & Retrieval record MS
98 NGS/F/98 Digital Oven intermediate check SJ
99 NGS/F/99 Weighing Balance intermediate check SJ
100 NGS/F/100 Thermometer intermediate check SJ
101 NGS/F/101 Compaction Mould intermediate check
SJ
102 NGS/F/102 Rammer intermediate check SJ
Name of
Sr. no Format No. Title
employee
104 NGS/F/103 Triaxial shear test machine intermediate check SJ
105 NGS/F/104 Direct shear test machine intermediate check SJ
106 NGS/F/105 Consolidation test machine intermediate check SJ
107 NGS/F/106 Compressive testing machine intermediate check SJ
108 NGS/F/107 Point Load Index intermediate check SJ
109 NGS/F/108 Direct shear equipment verification format SJ
110 NGS/F/109 Triaxial shear equipment verification format SJ
111 NGS/F/110 Consolidation equipment verification format SJ
112 NGS/F/111 Point load index equipment verification format SJ
113 NGS/F/112 Compressive testing equipment verification format SJ
114 NGS/F/113 CBR equipment verification format SJ
115 NGS/QMS Quality manual ISO 17025 SK
116 NGS/PR/01 Natural Moisture Content SJ
117 NGS/PR/02 Dry Unit Weight SJ
118 NGS/PR/03 Sieve Analysis SJ
119 NGS/PR/04 Hydrometer
SJ
120 NGS/PR/05 Liquid Limit SJ
Name of
Sr. no Format No. Title
employee
121 NGS/PR/06 Shrinkage Limit SJ
122 NGS/PR/07 Specific Gravity(Density Bottle) for soil SJ
123 NGS/PR/08 Direct Shear Test SJ
124 NGS/PR/09 Standard Proctor Compaction Test SJ
125 NGS/PR/10 Modified Proctor Compaction Test SJ
126 NGS/PR/11 California Bearing Ratio SJ
127 NGS/PR/12 Free Swell Index SJ
128 NGS/PR/13 Triaxial Test SJ
129 NGS/PR/14 Consolidation Test SJ
130 NGS/PR/15 Unconfined Compressive Strength for soil SJ
131 NGS/PR/16 Unconfined Compressive Strength for rock AP
132 NGS/PR/17 Dry Density AP
133 NGS/PR/18 Porosity AP
134 NGS/PR/19 Water Absorption AP
135 NGS/PR/20 Specific Gravity for rock AP
136 NGS/PR/21 Point Load Index
AP
137 NGS/PR/22 Young's Modulus AP
Name of
Sr. no Format No. Title
employee
138 NGS/PR/23 Tensile Strength AP
139 NGS/PR/24 Sample inward SK
140 NGS/PR/25 Impartiality commitment SK
141 NGS/PR/26 Confidentiality SK
142 NGS/PR/27 Internal and External communication SK
143 NGS/PR/28 Management responsibility and authority SK
144 NGS/PR/29 Quality assurance plan SK
145 NGS/PR/30 Document and data control SK
146 NGS/PR/31 Contract review SK
147 NGS/PR/32 Customer complaint handling SK
148 NGS/PR/33 Corrective and preventive action SK
149 NGS/PR/34 Control of records SK
150 NGS/PR/35 Internal audit SK
151 NGS/PR/36 MRM SK
152 NGS/PR/37 Receiving, handling and storage of sample SK
153 NGS/PR/38 Training & Competence evaluation
SK
154 NGS/PR/39 Determining measurement uncertainty SK
Name of
Sr. no Format No. Title
employee
155 NGS/PR/40 Determining measurement uncertainty SK
156 NGS/PR/41 Control of electronic data SK
157 NGS/PR/42 Control of nonconforming work SK
158 NGS/PR/43 Calibration of Equipments SK
159 NGS/PR/44 Proficiency Testing SK
160 NGS/PR/45 Purchase SK
161 NGS/PR/46 Incoming material inspection SK
162 NGS/WI/01 Work instructions for sample receipt & storage SK
QUALITY MANUAL
No. Clause Rev. no. Rev. date Page no.
0.1 Title page 0 01-07-2013 1
Sr. Technical
Quality manager
Manager
Deputy Technical
Deputy Quality
Admin Executive Manager/
manager
Supervisor
Lab technicians
Assistants
Technical Data
Operator
TESTING
INTERNAL AUDIT
NOBLE GEO STRUCTS
INTERNAL AUDIT SCHEDULE NGS/F/32
Date 27 Dec 2016
Dear All, We are pleased to conduct our 4th internal audit on 2 Jan 2017 & 12-13 march 2017 as per below schedule.
Prepared by Approved by
Sumit kale Dr Uday kulkarni
Quality manager Partner
Sign for receipt of
Name / Designation audit schedule
QM = Sumit kale
STM - Mithliesh kumar
TM - Shrinivas kulkarni
Lab engineer - Siddhi jadhav
Partner- Dr. Uday kulkarni
Purchase engineer- Priyanka
Technical data operator - Mohini Satam
Topic MINUTES OF MRM
The suitability of policies and Quality policy reviewed for adequacy as per ISO 17025 standard . Found adequate, Procedures
procedures; are in non standard format , All procedures to be reviewed and documented in a standard
format.
Reports from managerial & Control of records to be improved for easy information retrieval. Master list of formats, records
supervisory personnel; and documents to be updated and reviewed
1. Calibration report of tst sieve 20 mm not verified and signed by Technical manager
All calibration reports to be verified and signed by lab engineer for adequacy as
per parameters and range mentioned in PO
Corrective & preventive actions; Risk identified in each process area was discussed
1. Risk like results in test record sheets entered without conducting test by lab
technician was identified
1. No generator backup , hence due to electricity failure, the oven will switch off when
the sample is kept inside for 24 hours during moisture content test
Action identified was to retest the test sample in case there is electricity failure
or keep the sample in oven for extra hours . Also validation of sample is done
using moisture meter and comparing results
Preventive action suggested was to take backup on external hard disk on daily
basis
Topic MINUTES OF MRM
Assessments by external bodies; Assessment done by NABL in December 2016 , 17 NCs received . All Ncs to be closed by 7 jan
2017
The results of inter-laboratory Samples has been sent to constroligx, fugro, soil tech and SKG lab for ILC testing
comparisons or proficiency tests;
Z score calculated for soil and rock test results for GSA analysis, Atterbeug limits, Specific
gravity, NMC etc
Lead time for each test to be reviewed to ensure timely completion of test samples. Though as
per customer earlier requirement date, there is 100% adherence in dispatch of test report, CSI
for timely delivery is low.
Complaints; 1 complaint is received for delay in receipt of test report. Resolved and CAPA taken
Other relevant factors, such as Retesting of samples frequency is 2% of samples. However DTM should increase this
quality control activities, frequency t0 3% of samples gradually
resources and staff training;
Training to be arranged for iso 17025 awareness for lab employees
Recommendations for CSI to be improved
improvements.
Topic MINUTES OF MRM
Review of quality objectives Objective
To achieve customer satisfaction index of 90% Actual 83.75%
To conduct at least 2 trainings per quarter for lab technicians, Actual 3 trainings
To minimize customer complaints to max 2 per quarter Actual 1
To provide timely delivery of results in almost 90% of cases, Actual 100%
To cross-verify atleast 2% of the tests conducted by lab technicians, Actual 3 %
MRM ATTENDANCE
Sl Product(s) / Specific tests performed * Test Method / Standard Range of Testing/ Uncertainty of
Material of against which tests are Limits of detection Measurement+
test performed ()
1 SOIL Natural Moisture Content IS 2720 P2-(Sec.1)-1973, 1% to 150% 0.16 % @ 7.91 %
Reaff. 2010
Sieve Analysis IS 2720 P4-Clause 4 1985, 0 to 100% 0.69 % @ 14.94 %
Reaff. 2010
Hydrometer IS 2720 P4- Clause 5.2 0 to 100% 1.35 % @ 14.31 %
1985, Reaff. 2010
Liquid Limit IS 2720 P5- Clause 6 6% to 100% 2.18 % @ 52.76 %
1985, Reaff. 2010
Plastic Limit IS 2720 P5- Clause 7 6% to 50% 0.93 % @ 26.55 %
1985, Reaff. 2010
Shrinkage Limit IS 2720 P6-1972, 1 % to 25% 0.97 % @ 13.76 %
Reaff. 2011
Specific Gravity IS 2720- P3 (Sec.1)-1980, 2.0 to 3.0 0.12 @ 2.69
Reaff. 2011
Field Dry Density & Field IS 2720 P-29: 1975 Reaff. 1.3-2.00 g/cc 0.12 @ 1.54 g/cc
Moisture content 2010
Unconfined Compressive IS 2720 - P10, 1991, 0.02 to 1 MPa 0.008 MPa @ 0.037
Strength Reaff.2010 MPa
Direct Shear Test IS 2720 - P 13, 1986, c0.02 to 1MPa c0.0118 MPa @
Reaff.2011 00 to 400 0.37 MPa
Standard Proctor IS 2720 - P 7, Clause 5.1 1.2-2.4 g/cc MDD 0.22 g/cc @ 1.86 g/cc
Compaction Test 1980, Reaff. 2011 6% to 26% OMC
Modified Proctor IS 2720 - P 8, Clause 5.1 1.2-2. 4 g/cc MDD 0.18 g/cc @ 1.8 g/cc
Compaction Test 1983, Reaff.2010 5% to 25% OMC
California Bearing Ratio IS 2720 - P 16, 1987, 0.1 % to 80% 1.70 % @ 12.00%
(Lab CBR) Reaff.2011
Free Swell Index IS 2720 - P 40, 1977, 0 to 350% 1.52 % @ 8 %
Reaff.2011
Triaxial Test
IS 2720 - P 11, 1993, c= 0.02 to 1MPa c0.009 MPa @
Unconsolidated
Reaff.2007 0 to 400 0.032 MPa
Undrained Test
Consolidation Test IS 2720 - P 15, 1965, 0.02 to 0.8 MPa
Reaff.2011 (Pressure)
* When referring to publications like NCCLS, IP, BP, USP, ASTM, AOAC etc. kindly mention the clause / chapter / page number, as appropriate.
+
The value at which uncertainty of measurement estimated shall also be specified.
Laboratories performing site testing shall clearly identify the Specific tests on products(s) / material performed at permanent laboratory and / or at
site. Refer NABL 130 for details.
Signature, Date & Name of Lab Signature, Date & Name of Assessor(s) Signature, Date & Name of Lead Assessor
Representative Mr. Milind S. Naik Mr. N Kalyan
Mr. Sumeet Kale
Page 2 of 2
Sl Product(s) / Specific tests performed * Test Method / Standard Range of Testing/ Uncertainty of
Material of against which tests are Limits of detection Measurement+
test performed ()
2 ROCK Unconfined Compressive IS 9143, 1979, Reaff.2011 1 to 450MPa 3.402 MPa @ 76.6
Strength (7days) MPa
Unconfined Compressive IS 9143, 1979, Reaff.2011 1 to 450MPa 2.963 MPa @ 66.7
Strength(Soaked 1day) MPa
Dry Density IS 13030-1991, 1.5-3.00 g/cc 0.19 g/cc @ 2.79 g/cc
Reaff. 2011
Porosity IS 13030-1991, 0.02% to 20% 0.33 % @ 1.39 %
Reaff. 2011
Water Absorption IS 13030-1991, 0.5% to 10% 0.19 % @ 0.57 %
Reaff. 2011
Specific Gravity IS 13030-1991, 2.2 to 3.2 0.13 @ 2.70
Reaff. 2011
Point Load Index IS 8764-1998, 1 to 450MPa 0.116 MPa @ 3.406
Reaff. 2014 MPa
Young's Modulus IS 9221: 1979, 1 to 4500MPa 0.034 MPa @ 0.268
MPa
Reaff. 2011
Tensile Strength IS 10082-1981, 1 to 200MPa 0.186 MPa @ 3.48
Reaff. 2011 MPa
* When referring to publications like NCCLS, IP, BP, USP, ASTM, AOAC etc. kindly mention the clause / chapter / page number, as appropriate.
+
The value at which uncertainty of measurement estimated shall also be specified.
Laboratories performing site testing shall clearly identify the Specific tests on products(s) / material performed at permanent laboratory and / or at
site. Refer NABL 130 for details.
Signature, Date & Name of Lab Signature, Date & Name of Assessor(s) Signature, Date & Name of Lead Assessor
Representative Mr. Milind S. Naik Mr. N Kalyan
Mr. Sumeet Kale
Quality manager assistant
Internal Audit
ILC
Proficiency Testing
Inventory assistant
Practice for non lab persons
Training apparatus, procedure, documentation,
technical know how.









