FORMAL AND INFORMAL CONTEXT

ANSWERING THE
HELLO THE PHONE LISTEN REASON OF
INFORMALLY THE
CALLING

INFORMAL
WAY TO ASK
WHO IS FINISHING
WHO IS BYE
THIS? THE
CALLING...
CALLING
INFORMAL
IT’S RENAN WAY OF
GIVING MY
NAME
GOOD AFTERNOON, I AM AFRAID
ASSUFBA ENGLISH ANSWERING HE IS NOT WHEN THE
COURSE. HOW CAN I THE PHONE AVAILABLE PERSON IS BUSY
HELP YOU? RIGHT NOW

MY NAME IS RENAN... IS THERE

ANYTHING ELSE
I CAN DO FOR
YOU?

IF YOU ALREADY
THIS IS RENAN KNOW THE THANKS FOR
PERSON CALLING
FINISHING
THE
CALLING
HAVE A NICE
I’M CALLING DAY
CONCERNING... THE PURPOSE
OF THE
I WOULD LIKE CALLING THANKS FOR
TO... YOUR HELP!
 PROBLEMS WITH THE
INFORMAL FORMAL
PHONE

COULD YOU
SORRY, SAY SAY THAT THE SIGNAL IS NOT SO
THAT AGAIN! AGAIN, GOOD!
PLEASE?

COULD YOU MY BATTERY IS ABOUT TO

WHAT WAS DIE!
REPEAT THAT,
THAT??
PLEASE?

WOULD YOU
CAN YOU MIND
SPEAK UP A SPEAKING A
BIT? LITTLE MORE
LOUDLY?
 CAN I TAKE A MESSAGE?

SHOULD I GIVE HIM/HER A OFFERING

MESSAGE?

COULD YOU PASS ON A MESSAGE

TO ME?

CAN YOU ASK HIM TO...

COULD YOU TELL HER LEAVING

THAT? A
MESSAGE
JUST LET HIM KNOW
THAT...