EMPOWERMENT

By:
Ghita Souni
Othmane Kachkach
Summary
01 Introduction

02 Meaning & levels

03 Mechanism of Empowerment

04 Empowerment Results & Disadvantages

05 Conclusion
Introduction
Managers assumes that employees are:
 Inherently lazy
 Will avoid work if they can
 Need to be supervised
 Feeling a low self-efficacy or powerlessness
 Feeling like victims
 Empowerment
Can be defined as sharing varying degrees of
power with lower –level employees to better
serve the customer,
giving employees a certain degree of autonomy
and responsibility for decision-making within
their spheres of responsibility and authority
 Empowerment Levels

Enabling the emplo Involving the employ Encouraging empl

yees to make bigger ees to improve the oyees to play a
decisions without ways things are more effective role
having to refer to a done in their work
senior
Mechanism of Empowerment

Have a shared vision Have a shared goals

Value people

Trust
Provide information Delegate Opportunities
and guide
 Empowerment Results

Enhanced Increase Quick Creates Increase in

A turnover
communication initiative, decision- mini productivity
involvement, making managers &
enthusiasm who are Customer
& self satisfaction
innovation directed
Empowerment Disadvantages

Increase Confidential Create tension Confusion Leading to

between because of the decrease
arrogance & lack of productivity
security risk employees and
centralization of
managers, giving decisions
up control can be
threatening to
some managers
 Conclusion

“Leaders become great, not because

of their power, but because of their
ability to empower others.”
~John Maxwell.