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Effective

Communication
BY
SHOYAIB, GAURAV, HIMANSHU, SHAGUN, RAJAT
Index

 Effective Communication
1. Taking Notes from Oral Messages
2. Importance of clarification in communication
3. Barriers to effective listening
Meaning of Effective
Communication
 Effective communication is the communication which
produces intended or desired result.
 Effective communication is a two way process- sending
the right message and to the right person.
 For communication is to be effective it is necessary to
know the circumstances of the counter party.
Cont……
 Effective communication also related to below activities:
Quick in
More problem
productivity solving
Better
Strong
control
decision
making
Effective
communication
Better
response from Consistency
all in work flow
stakeholders
Advance Strong
profession business
image relation
Taking Notes from Oral messages

Notes Taking Oral messages


 Notes Taking is simply, a way of  Oral messages are received from
concise recording important oral communication.
information so that you recall it
 Oral communication means ability
later
to talk with others to give and
exchange information and ideas.
Some reasons for taking notes from
oral messages
 Notes taking is a powerful aid to communication, a way
to summarizing and retaining the key points what you
have herd and understood.
 Notes are useful record of key information and source of
that information.
 Taking notes helps you to in concentrate and listen
carefully.
Cont….

 Selecting what to notes down increase your


understanding.
 Notes create a source of exam preparation.
 It is important to understand effective notes taking
means writing notes on what you have read in your
words.
Clarification in communication
 Clarification is the
skill we use to
ensure that we
have understood
the message of the
speaker in an
interpersonal
exchange.
Importance of clarification in
communication
Clarification Clarifying
 Clarification is the skill we use to  Clarifying can involve asking
ensure that we have understood questions or occasionally
the message of the speaker in an summarizing what the speaker has
interpersonal exchange. said.
 E.g.: When did you first start feeling  Clarifying reassures the speaker
like this? that the listener is attempting to
understand the messages they are
 Did you always feel like this?
expressing
 E.g.- I’m not quite sure I
understand what are you saying.
 Could you repeat…..?
Barriers to effective listening

Misunderstanding Fear Noise


The inability to hear People are afraid during Noise is any unwanted
correctly conversation are not sound
likely to listen
Barriers to effective listening- part 2

Interruption Prejudice Excessive talking


A conversation with Is a preconceived Talking more than
improper body opinion of feeling or necessary
language and word will irrational thinking
have a negative impact
Barriers to effective listening- part 3

Bringing in
emotions Distractions Use of jargon
A listener’s sense are not Distraction is a process Jargon is a type of
likely to be functioning that prevents someone language that special
at their optimal level from concentrating on words or expressions
when he or she angry, something else. used by a profession or
sad etc. group that are difficult
for others to understand.
Conclusion
 To express one's ideas, thoughts and meaningful message to the
other person, communication plays a vital role in one's life. It helps to
make the things clear and easier.
 Communication must be clear and effective so that there may not
be any barrier to mitigate its effectiveness.
 If the receiver doesn't understand the message provided by sender,
he may interpret the message in a wrong manner. The
communication may be effective if we take notes from Oral
messages in written manner so that there may be less chance of
forgetting the message.
THANK YOU

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