“Receiving

Calls”
Communication is a structured
two-way process essential to
transmission of information and
expression of ideas among
individuals. It comes in two forms,
namely, verbal and nonverbal
communication.
 Unyielding - (firm)
 Perspicacious – (wise)
 Adumbrate – (obscure)
 Temerity – (reckless act)
 Prodigious – (extraordinary)
 Human beings communicate in two
types of settings. Daily conversations such
as chats and friendly greetings happen
in informal settings. On the other
hand, formal settings are those in which
communication involves a specific purpose
and requires controlled and deliberate
effort. Communication done in formal
settings includes interviews, debates, and
seminars.
 The communication process starts
with a stimulus, an idea or a concept
that is activated by the sender. The
sender encodes the message into words
and expresses his thoughts in proper
sequence. The message is then heard
and interpreted or decoded by the
receiver. After that, the receiver
provides feedback and becomes a
sender. The first sender then receives
the feedback and decodes its message
to provide feedback.
Cathy: Good morning! Do you remember
our lesson last Friday?
Jane: Oh, I could not remember anything
about it. Let us check our
notebooks.
Cathy: I see. I have my notebook in my
bag.
 The stimulus in the conversation is Cathy's
intention to ask Jane about the lesson last
Friday. Cathy translates this stimulus into words.
She starts with a greeting and asks an open-
ended question. Jane receives the message and
recognizes the stimulus of the conversation.
Jane remembers the stimulus, understands the
ideas, and provides feedback that she does not
remember anything. Then she suggests opening
their notebooks. Cathy agrees with Jane
regarding her suggestion. If Jane gives feedback,
the conversation will continue.
 The process of communication consists
of the sender, receiver, message,
and interpretation. Feedback continues
the cycle of the conversation.
 Recognizing the importance of good
communication helps in creating better
relationships among people.
Explain the nature and
communication process,
briefly.