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Ch4 Solutions
Ch4 Solutions
Flow-Time Analysis
Problem 4.1
Problem 4.1
Problem 4.2
Wonder Shed Inc. ( Example 4.3) produces, in addition to the
standard model, a deluxe version for the discriminating
customer. The production process for the two models are
identical and depicted in Figure 4.1. The activity times for deluxe
models is listed below. All the times mentioned represent flow
time at the various activities and include the effects of waiting.
Activity Activity Time (Work Content)
1 Separate 20
2 Punch the base 35
3 Punch the roof 45
4 Form the base 10
5 Form the roof 45
6 Subassemble the base 30
7 Assemble 25
8 Inspect 40
Problem 4.2
Problem 4.3
When a guest calls room service, the room-service manager takes down
the order. She submits an order ticket to the kitchen to begin preparing
the food, and an order to the wine waiter to prepare alcoholic beverages .
Finally, she assigns the order to a waiter. It takes 4 minutes to take down
the order and to assign the work. It takes the kitchen 18 minutes to
prepare the typical order, and the sommelier 6 minutes to prepare the
drinks for the order. While the kitchen and the sommelier are doing their
tasks, the waiter prepares the cart. This takes 10 minutes per order. Once
the food, wine, and cart are ready, it takes the waiter 12 minutes to deliver
the meal to the customer. It takes the waiter additional 4 minutes to return
to the station and debit the guest’s account. All the times mentioned
represent flow time at the various activities, and include the waiting
times.
Problem 4.3
4 6 12 4
Order Alcohol Deliver Bill
10
Cart
Problem 4.3
c) What is the effect on the process flow time if the waiter could
prepare the cart in 8 minutes, instead of 10?
Cart preparation is not on the critical path.
d) What is the effect on the process flow time if the waiter could
deliver the order in 10 minutes, instead of 12?
The critical path (flow time) is reduced by 2 min.
Problem 4.4
A home insurance application consists of two forms: F1 and F2 .
On receipt, each application is processed and separated into F1
and F2; 10 min. F1 requires Activity A for 15 min and then
Activity B for 10 min. F2 requires Activity C for 20 min. F1 and
F2 are then combined and further processed by a loan officer for
15 min. All the times mentioned represent flow time at the
various activities, and include the effects of waiting.
a) Draw a process flowchart for the processes.
Activity Activity
A B
F1
15 10
Process
Loan
And
Officer
Separate
10 15
Activity
F2
C
20
Problem 4.4
Problem 4.5
Problem 4.5
Problem 4.5
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1 min 3 min
stamping welding
30 min
start welding machine
1 welder FA end
2 min
stamping
10K lbs press 10 final assemblers
1 press operator
7 min
seat ass.
2 seat assemblers
November 11, 2011 Ardavan Asef-Vaziri 26
4. Flow-Time Analysis
Cross-traning
Cross training may not reduce flow time if the activities cannot
be subdivided into smaller activities that could be done in
parallel.
5 5
3 2 3 2
1 1
3 2 2