Case Seven:

Selection Decision Making

Group 4
Abhinay Kumar
Abhishek Anand
Rohit Narayan
Srideep Mondal
Surya
Taroo
1. Method of Assessment
KSAO’s Selecti Biodata Marshfiel Retail Conscien Extraversi
on d Knowled tiousnes on
Criteri Applicant ge s
a Exam
(Y/N)
Knowledge
Organizational Y X
policies and
practices
Knowledge of Y X
retail mgmt
policies and
practices
Customer base Y X
served by the
store
Legal precepts Y X X X
underlying
personnel
mgmt
 Method of Assessment
KSAO’s Selectio Biodat Marshfiel Retail Conscien Extraversio
n a d Know tiousness n
Criteria Applicant ledge
(Y/N) Exam
Skill
Analysis of Y X X
financial and
operational data
Skill in Y X X X
managing
personal
resources
Judgment and Y X X X
Decision
Making
 Method of Assessment
KSAO’s Selection Biodata Marshfie Retail Conscien Extraversi
Criteria ld Knowledg tiousnes on
(Y/N) Applican e s
t Exam

Ability
Ability to
reason
inductivel
y

Think Y X X X
Critically
and
Original
Solutions

Others
Communic Y X X X
ation and
Speaking
Skills
Detailed Selection Plan
Apply to position Application
(Submit resume)
Screen
Bank

Personality Education and

Bio data Check
Check Experience

Retail
Marshfield Structured
Knowledge
Exam Interview
Exam
Final
Selection
2. Multiple Predictor Methods
• Clinical Predication is expert judgment based on
gut feeling.
• In Unit weighting each predictor is weighted
equally.
• Rational weighting combines a differential with
each predictor based on what subject matter experts
believe to be of importance to job success
▫ Factors
 Bio Data = 0.2
 Applicant Exam = 0.1
 Retail Knowledge = 0.4
 Conscientiousness = 0.5
 Extraversion = 0.3
Store Manager Applicant Rankings
Clinical Unit Weighting Rational
Prediction Weighting
David Andrews 65 325 103
Shauna Greer 67 335 98.5
Maxine Renoir 70 350 107
Bruce Binghome 63 315 98.5
John Yorn 57 285 82
Mindy Thomas 60 300 93.5
Brenda Vacarri 69 270 85
Thomas Reznor 67 365 105
Adam Durvall 58 290 84.5
Jane Heckman 76 380 118.5
Top Three Finalists
Clinical Prediction Unit Weighting Rational Weighting
Jane Heckman Jane Heckman Jane Heckman
Maxine Renoir Thomas Reznor Maxine Renoir
Brenda Vecarri Maxine Renoir Thomas Reznor

Multiple Hurdles Approach is one in which an

applicant must earn a passing score for each predicator without compensating
high scores for low scores.
The five finalists would include: Jane Heckman, Maxine Renoir,
Thomas Reznor, Shauna Greer and David Andrews

No single method is the perfect method, however combination of method that

holds highest value to person/job or person/organization match is ideal.
Therefore a combination of rational weighting and multiple hurdles are
most appropriate.
3. Selection Panel
• Combination of Line Managers and HR
Professionals
HR Professionals Line Managers
HR Knowledge Assistant Store Manager for
Best Practices Hardlines
Legal Compliances Assistant Manager Softlines
Assistant Manager Operations
and HR
•day to day business
•ensure continuation of
principles
4. Official Guide for Selection
Develop a Selection Plan
Choose Appropriate Selection Methods
Utilize Multiple Predictors
Define Decision Makers
Analyze KSAO’s from appropriate job
description along with cultural attributes
necessary to the position
Use a process of measurement and
validation to correlate appropriate selection
methods and predictors based on the
position
Use a combination of predictors to remove
biases and potential adverse impact results
Decision makers should have extensive
knowledge in the following areas: hiring
and selection process, job skills needed for
the position as well as employment law and
any other legal aspects that can affect
hiring decisions
Thank You