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Customizing Advertising Tactics

For Small And Medium Enterprises

Rohit
Advertising Tactics For Small And Shrivastava
Medium - December 26, 2003
Enterprises
Contents
• Why Advertise
• Who is the customer
• How does the customer ‘buy’
• Positioning the brand
• Conceptualizing a creative strategy
• Planning media

Advertising Tactics For Small And Medium Enterprises


Contents
• Why Advertise
• Who is the customer
• How does the customer ‘buy’
• Positioning the brand
• Conceptualizing a creative strategy
• Planning media

Advertising Tactics For Small And Medium Enterprises


What is the objective of my advertising
• Category and market growth
• Increasing market share
• Consolidation of market share
• Increasing price differentials and margins
• Decreasing price differentials and margins
• Or ……

Advertising Tactics For Small And Medium Enterprises


Is it …
New Products

Diversification

Existing Markets New Markets

Expansion

Existing Products
Advertising Tactics For Small And Medium Enterprises
Within Which ….
• Brand Awareness
• Brand Recognition
• Brand Attitude
– Positive
– Neutral
– Negative
• Brand Recall

Advertising Tactics For Small And Medium Enterprises


Contents
• Why Advertise
• Who is the customer
• How does the customer ‘buy’
• Positioning the brand
• Conceptualizing a creative strategy
• Planning media

Advertising Tactics For Small And Medium Enterprises


Who Am I Selling To
• New Category User (NCU)
• Brand Switchers (BS)
• Brand Loyal (BL)
• Other Brand Loyal (OBL)

Advertising Tactics For Small And Medium Enterprises


Contents
• Why Advertise
• Who is the customer
• How does the customer ‘buy’
• Positioning the brand
• Conceptualizing a creative strategy
• Planning media

Advertising Tactics For Small And Medium Enterprises


Fundamentals Of Buying
High Involvement

Informational Transformational

Low Involvement
Advertising Tactics For Small And Medium Enterprises
Buyer Behavior Sequencing Model

Need Arousal Information Search Influencer Decision Purchase Usage

Who

Where

When

How

Advertising Tactics For Small And Medium Enterprises


Identifying The Demographics

Need Arousal Information Search Influencer Decision Purchase Usage

Who

Where

When

How

Advertising Tactics For Small And Medium Enterprises


Identifying The Psychographics

Need Arousal Information Search Influencer Decision Purchase Usage

Who

Where

When

How

Advertising Tactics For Small And Medium Enterprises


Identifying The Media Exposure Strategy

Need Arousal Information Search Influencer Decision Purchase Usage

Who

Where

When

How

Advertising Tactics For Small And Medium Enterprises


Identifying The Creative Content

Need Arousal Information Search Influencer Decision Purchase Usage

Who

Where

When

How

Advertising Tactics For Small And Medium Enterprises


Identifying The Purchase Cycle Time

Need Arousal Information Search Influencer Decision Purchase Usage

Who

Where

When

How

Advertising Tactics For Small And Medium Enterprises


Contents
• Why Advertise
• Who is the customer
• How does the customer ‘buy’
• Positioning the brand
• Conceptualizing a creative strategy
• Planning media

Advertising Tactics For Small And Medium Enterprises


Kapferer’s Brand Identity Prism
External Parameters Sender Internal Parameters
Physique Personality

Relationship Culture

Reflection Self Image

Receiver

Advertising Tactics For Small And Medium Enterprises


Kapferer’s Brand Identity Prism - IBM
External Parameters Sender Internal Parameters
Physique Personality

All data processing systems Confident

Relationship Culture
IBM Core
Values & Big business, Ivy League,
Security, Reassurance East coast, Wall Street
Benefits

Reflection Self Image

Those who take business seriously I am a professional

Receiver

Advertising Tactics For Small And Medium Enterprises


Kapferer’s Brand Identity Prism - Apple
External Parameters Sender Internal Parameters
Physique Personality

Microcomputers, Easy access, Intelligent, Creative, Cool


Graphics

Relationship Culture
Apple Core
Values & Challenge the
Liberation, Friendly establishment, California
Benefits

Reflection Self Image

Young minded, autonomous Self-enhancement

Receiver

Advertising Tactics For Small And Medium Enterprises


Positioning Is A Case Of Warfare
• Defensive
• Offensive
• Flanking
• Guerrilla

Advertising Tactics For Small And Medium Enterprises


Defensive Positioning
• Best defense is attack on one's own self
• Only for the market leader
• Look out for strong competitive moves

Advertising Tactics For Small And Medium Enterprises


Offensive Positioning
• The main consideration is the market leaders' strong
points
• Focus on market leader's weakness
• Launch concentrated onslaughts
• For the # 2 & # 3 players

Advertising Tactics For Small And Medium Enterprises


Flanking Positioning
• Always flank on an uncontested positioning platform
• Tactical surprise is an important element
• Pursuit is as critical as the attack

Advertising Tactics For Small And Medium Enterprises


But, Most Of Us Are Guerrillas
• Find a segment small enough to defend
• Do not behave like the ‘biggies’
• Be prepared to move out at a short notice

Advertising Tactics For Small And Medium Enterprises


Contents
• Why Advertise
• Who is the customer
• How does the customer ‘buy’
• Positioning the brand
• Conceptualizing a creative strategy
• Planning media

Advertising Tactics For Small And Medium Enterprises


Buying Categories – Informational / LI
High Involvement

Informational Transformational

• Asprin
• Basic Detergents
• Basic soaps
• Industrial Consumables

Low Involvement
Advertising Tactics For Small And Medium Enterprises
Buying Categories – Creative
Implications High Involvement

Informational Transformational
• Use simple problem solution format
• It is not essential for people to like
the creative
• Focus on only one or two benefits
• Always over claim
• Repetition helps Low Involvement
Advertising Tactics For Small And Medium Enterprises
Buying Categories – Transformational /
LI High Involvement

Informational Transformational
• Confectionaries
• Basic Cosmetics
• Soft Drinks

Low Involvement
Advertising Tactics For Small And Medium Enterprises
Buying Categories – Creative
Implications High Involvement

Informational Transformational
• Emotional authenticity is the key
• Execution of the emotion must be
unique to the brand
• The audience must like the creative
• Benefit is implicit
• Repetition helps
Low Involvement
Advertising Tactics For Small And Medium Enterprises
Buying Categories – Informational / HI
High Involvement

• Insurance
• Banking
• Industrial Projects
• Healthcare

Informational Transformational

Low Involvement
Advertising Tactics For Small And Medium Enterprises
Buying Categories – Creative
Implications High Involvement
• Correct emotional portrayal is essential in
early stages of PLC
• The audience must accept the main points of
the ad, but need not like the creative
• Initial attitude towards the brand is critical
• Claims must be acceptable

Informational Transformational

Low Involvement
Advertising Tactics For Small And Medium Enterprises
Buying Categories – Transformational /
HI High Involvement

• High Fashion
• Luxury Cars
• Vacations

Informational Transformational

Low Involvement
Advertising Tactics For Small And Medium Enterprises
Buying Categories – Creative
Implications High Involvement
• Emotional authenticity is paramount and
must be tailored to lifestyles
• People must personally identify with the
brand and like the creative
• Over claiming is recommended, never under
claim

Informational Transformational

Low Involvement
Advertising Tactics For Small And Medium Enterprises
Contents
• Why Advertise
• Who is the customer
• How does the customer ‘buy’
• Positioning the brand
• Conceptualizing a creative strategy
• Planning media

Advertising Tactics For Small And Medium Enterprises


The Media Bubble

Continuity Reach

Budget $

Minimum Effective Frequency (MEF)

Advertising Tactics For Small And Medium Enterprises


The Media Bubble - Continuity

How many purchase cycles do I cover

Continuity Reach

Budget $

Minimum Effective Frequency (MEF)

Advertising Tactics For Small And Medium Enterprises


The Media Bubble - Reach
How much of
my target
How many purchase cycles do I cover
audience do I
cover

Continuity Reach

Budget $

Minimum Effective Frequency (MEF)

Advertising Tactics For Small And Medium Enterprises


The Media Bubble - MEF
How much of
my target
How many purchase cycles do I cover
audience do I
cover

Continuity Reach

Budget $
At what level do I
advertise / How
much do I
advertise – during
one purchase
cycle to obtain my
desired results
Minimum Effective Frequency (MEF)

Advertising Tactics For Small And Medium Enterprises


Minimum Effective Frequency (MEF)
MEF = 1 + VA (1,2)[TA + BA + BATT – PI]

Where –

VA is ‘Vehicle Attention Correction Factor’ (1 for high attention


vehicles, 2 for low attention vehicles)

TA is ‘Target Audience Correction Factor’

BA is ‘Brand Awareness Correction Factor’

BATT is ‘Brand Attitude Correction Factor’

PI is ‘Personal Influence Correction Factor’ (> 0.25 = 1, < 0.25 = 0)

Advertising Tactics For Small And Medium Enterprises


MEF Calculation Tables

Advertising Tactics For Small And Medium Enterprises


MEF Unit Adjustments - TV

Advertising Tactics For Small And Medium Enterprises


MEF Unit Adjustment - Radio

Advertising Tactics For Small And Medium Enterprises


MEF Unit Adjustment – Newspaper

Advertising Tactics For Small And Medium Enterprises


MEF Unit Adjustment – Magazines

Advertising Tactics For Small And Medium Enterprises


MEF Unit Adjustment – Industrial &
Business Magazines

Advertising Tactics For Small And Medium Enterprises


Thank You

Advertising Tactics For Small And Medium Enterprises

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