management level of system

TRANSACTION PROCESSING SYSTEM

• “Transaction processing systems help to ease the business
transactions that take place in a restaurant”.
 Inputs: Customer orders that describe the type of pizza crust, pizza
ingredients and toppings, side orders, and delivery location data
Processes: Data updates the system's database
 Output : The number of pizza and side orders sold, cost numbers for
ingredients, delivery Information, customer information
Point of sale System
• Captures purchase and payment data at a physical location
• Goods and Services are bought and sold
• Computer, automated cash registers, scanners or other digital devices
PULSE
Which improve customer service, reduced mistakes, shorter training
times • Pulse performs some functions-
touch screen interface
maintaining sales figures
Compiling customer information
Delivery driver routing system
Pulse Evolution
• Use thin-client model
• Collect data and send them over the internet
• State of the art online ordering system which includes pizza tracker
• Allows customers to watch a simulated photographic version
• Customize pizza size, sauces and toppings Pizza Tracker
• Displays a horizontal bar that tracks an order’s progress
MANAGEMENT INFORMATION SYSTEM
The management information system (MIS) has a primary task of
helping an organization become and stay efficient and effective.
Managers use this computer-based system to organize, analyze,
and execute plans to help the organization flow and accomplish
its goals. The system can be used to study information in the
form of employees, cost, profit, technology, procedures and
documents. Often MIS are much different from standard
information systems because they study other information
systems that are related to the operational tasks in an
establishment. It is highly important for an organization to
understand what MIS they need in order to remain competitive
in the industry
 Inputs: Data from the TPS
 Processes: transaction data from the TPS are summarized and
presented in reports
 Outputs: amount of ingredients used, time to make the pizza, the
time it takes to deliver it, delivery distances, profit and loss numbers
for each menu item, customer demographic data, reports describing
sales trends and employee performance
• The construction of the MIS system in Domino’s is done in three different
phases by different personnel. These personnel are as follows:
• System Analyst
• System Designers
• System Builders
• 1. System Analyst: They clarify the business requirement to be
implemented by the programmers.
• 2. System Designers: They may have to clarify the design, integration
requirements and documentation that are used for the purpose of writing
and testing the programme.
• 3. System Builders: They assume the primary responsibility for writing and
testing the application software.
Decision support system
The decision support system is defined as systems that support non-routine decision
making. This system's input uses the internal information from the two other systems
discussed prior in order for management to make educated decisions
The decision support system helps the leaders of the restaurants carry out their analysis
without doing much programming . There are several uses of the DSS within the
restaurants such as retrieving, searching, and analyzing data that is relevant to the
decision-making process. In particular, the system will allow management to summarize
the main points that will then determine the kind of decision they will take. The users of
the system may search for correlations that exist between data without having to rewrite
the underlying software or MIS application
Inputs: Data from the TPS ,MIS and external data
 Processes: Analyze data
Outputs: Analyze sales data per menu item, analyze customer demographics, and
analyze past and potential sales trends.