Professional Documents
Culture Documents
Southwest Airlines
Southwest Airlines
Reference:
https://www.google.com/search?q=southwest+airlines+operation+model&safe=strict&rlz=1C1CHBF_enIN844IN844&source=lnms&tbm=isch&sa=X&ved=0ahUKEwjGt46kxo7jAhXKP48KHbPIC98Q_AUIESg
C&biw=1536&bih=731#imgdii=RgHQ9nZ450wGwM:&imgrc=Ww7Jnb-BUnt-aM:
Overview
■ Name of Organization: Southwest Airlines
■ Industry: Airlines
■ Initiative: Discount airlines industry
■ Headquarters: Dallas, Texas, USA
■ Stakeholders:
– Herb Kelleher
– Rolling King
– Jim Parker
– Collen Barrett
– Garry Kelly
– FAA
History
Reference: https://www.google.com/search?q=southwest+airlines+history&safe=strict&rlz=1C1CHBF_enIN844IN844&source=lnms&tbm=isch&sa=X&ved=0ahUKEwjfpfGhzI7jAhXLvo8KHWi-DcwQ_AUIEigD&biw=1536&bih=682&dpr=1.25#imgdii=yXiOIpiFgtdcCM:&imgrc=WddKpDEwLDYPdM:
Southwest Business Model
Point-to-point
model
Employee
Creative friendly
Spirit culture
Innovative Business
Model & Strategic
Human Resources
STYLE, STRATEGY
&
MANAGEMENT
POLICIES
Listening to customers
& employees
CULTURE AT SOUTHWEST