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Conceptual foundations

of marketing and
marketing
theory.
Robert E Morgan. 1996
• Century old discipline
• Need for marketing emerged from scarcity post the
world war
• Economics view of demand and supply
• Complexities in the market, Incentives to sell
• Bargaining power of distributors
Development • Choices and consumer preferences
• In 1950s, marketing function recognized
of marketing
• Interpretation of marketing - advertisement or
promotions
• What it leaves – S&D, Product Development, STP,
Pricing
Cost

Product

Production
Managerial Erratic
philosophies
Marketing
• Concept
• Philosophy
• function

Societal
Concept – what it is, definitional
boundaries,
• Too generic to too narrow
• Broadly covers 4 Ps

Philosophy - alignment of marketing to


Understanding a managerial philosophy
Framework • Cost, product, production, erratic, marketing,
societal

Function – implementation reality

• “degree of implementation” - organization


structure, operations, team size, budget,
Definitions
Most crucial function

Criticism for Theory versus practice


marketing Societal impact

Reduction in product innovation


Identity crisis

1950-60 saw marketing becoming theory as it lacked


backing logical consistencies of hard sciences
Formation of
marketing Guiding principles for theorizing:

theory • Doxa to Episteme (believed to be true to known to be true)


• Journey to empiricism:
• Units whose interactions
• Laws and boundaries of interaction
• Propositions
• Hypotheses
• Predictability
The Concept of the
Marketing Mix
NEIL H . BORDEN, 1984
Marketing mix
• The phrase, “marketing mix”, was popularized in 1948
• Marketing manager as mixer of marketing activities
• Mix composition patterns are tough to discern
• More than advertising

• Marketing efforts = mix elements + market forces


Impact of org size and resources on mix

Resources Organization size

• Money, • Regional vs national reach


• Product line, • Specialized offering vs full
• Organization processes and line offering
staff, and • Niche product, unattractive
• Reputation for big players
• Store size (home made
cakes)
Long vs short term aspects of marketing mix

Continuous tactical manoeuvres Long range planning


• A new product, • Focus on 5/10 year goals
• Aggressive promotion, or price change by • Examples: Sears, Walmart
a competitor
• The failure of the trade to provide
adequate market coverage or display
must be remedied; a faltering sales force
must be reorganized and stimulated;
• A decline in sales share;
• An advertising approach that has lost
effectiveness
• A general business decline

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