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Designing Organizational Structure

Six Key Elements in Organizational Design

Work Specialization Departmentalization Chain of Command

Centralization & Formalization


Span of Control
Decentralization
How Starbucks Apply Work Specialization in their Organization?

1. High Work Specialization

2. Productivity

3. Efficiently and Quickly

4. Quality

5. Diseconomics of Work Specialization


How Starbucks Apply Departmentalization in their organization?

Use Combination
of All types of
Department
alization
Chain of Command in Starbucks Company

Unity of Command
Staff Authority

As Organization gets larger A person should report


the line managers need to only one manager
support, assist and advice
Responsibility
Span of Control in Starbucks Company
Decentralization in Starbucks Coffee
Formalization

Decentralization Formalization

The organizational structure of Starbucks is decentralized in The Starbucks highly standardized and highly organized
nature. The basic principle of the structure is that the company. There are explicit job descriptions , numerous
company provides decision making power to each manager. organizational rules , clearly defined work procedures.
Starbucks has large number of physical stores that are The employer has less discretion.
located all over the world thus a large number of employees
are also there.

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