Professional Documents
Culture Documents
AppleStrategies
Business and
Corporate Strategies
Done By- Kushboo Sharma , Puneet Verma & Nadika Dharmawardena
Defining Business Level Strategies
Strategic Advantage
KEY DRIVERS OF DIFFERENTIATION
ADVANTAGES FOR APPLE
Key Drivers Purpose
To drive up customer’s
• The iBRAND willingness to pay and
• Sleek Stylish Designs generate demand
sufficient to
• Continuous radical
innovations e.g.- ITunes (1) Recoup added costs
online store and
(2) Generate enough
• More convenient access profits to make
• Superior Quality strategy worthwhile
• Excellent customer service
and technical support
Threats of differentiation & Apple
coping mechanisms
• Too much differentiation
– Stephan Wilfred of Daimler Chrysler speaking of
Mercedes-Benz S-Class car: “functions nobody
needed and nobody knew how to use” .
– Apple copy cost innovations from competitors
such as Dell by reducing inventory, partially
outsourcing manufacturing and boosting direct
sales channels
Value chain analysis of Apple Inc.
S
1.Greener apple.
2.Selective Hiring Processes.
3.R&D , Patent Filing.
4.Positive Supplier Relations.
5.Automated Receiving Systems.
6.OEMs Economies of Scale Internal Design.
7. Direct shipping /Apple Stores
8.Secretive unveiling.
9.Quick responses to bugs warranty free
consultation.
C Focus On Education
O eMac
N
V
E
R
G
E Lifestyle Strategy Adding Value
N
G
E
N
C
E
iMac
STRATEGY DIAMOND
ARENAS
Worldwide presence with
ARENAS U.S. being the No.1 Market.
STAGING AND Hardware, Software,
Consumer Electronics and
PACING Digital Distribution
Focused Differentiation
iPOD
Market iMac
&
DEMAND
iBook
iPhone
Market iTunes
Market
iPAD
Market
Exploiting the
Resources ?
YES, Highly Qualified
Staff and Huge Financial
Resources YES, Mobile & Music
Market still growing
Fit with current
Can it be with Tablet PCs and
industry
implemented ? Apple TV in
conditions ?
anticipation.
DIFFERENTIATION
iPod mac
Apple
Care synergy iPhone
Retail
Software
Software
iTunes
Content
HIGH LOW
•iPhone •iMAC
INDUSTRY •iPods
ATTRACTVENESS
(GROWTH RATE)