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Social and Behaviour Change Communication (SBCC)
Social and Behaviour Change Communication (SBCC)
Behaviour Change
Communication
(SBCC)
5 Ws and H of Communication
• What: What describes the action/activity
• Who: Who describes the person (s) involved
• Where: Where tells about the place of action/activity
• When: When describes when the action/activity occurred
• Why: Why gives reason(s) for the occurrence and
• How: How describes how the action took place.
Why Do We Communicate?
• Communication is a tool with which we exercise our influence on
others, bring out changes in our and others’ attitudes, motivate the
people around us and establish and maintain relationships with them.
• Perception of Reality:
• Try to understand the different levels of perceptions
of a situation and an issue. Be open, flexible and
transparent.
Forms of communication
• Mass Communication
• Interpersonal Communication
• Organizational Communication
• Social and behavior change communication programs (SBCC) use communication which is
the most powerful and fundamental human interaction to positively influence these social
dimensions of health and well-being.
• Social and behavior change communication programs (SBCC) use communication which is
the most powerful and fundamental human interaction to positively influence these social
dimensions of health and well-being.
Use of Mass Media Campaigns
to Change Health Behaviour
•Pull Technology
• While the content may still be created by (elite) producers,
users are now free to select what they wish to consume.
Task for Communication Officers
• Mass Communication
• Creating messages for information dissemination to
target audiences using appropriate channels.
• Social Communication
• Dealing with impediments to successful delivery of
messages (Building Trust)
Issues involved in SBCC in Nigeria
• What – What is happening? (Diseases, etc)
• Who is(are) involved? (Young Persons, Widows, Poor people,
disadvantaged groups, etc)
• Where is the occurrence? (Schools, religious organisations, markets,
communities, etc)
• When is the occurrence ( Religious gatherings, holidays, market
periods, etc)
• Why are the occurrences? (Poverty, Religion, Beliefs, Ignorance, etc)
• How are the occurrences? (Social gatherings, lifestyle, etc)
The 10 Commandments of
Communication to Build Trust
• 1. Thou shalt demonstrate genuine care for the other
person
• 2. Thou shalt listen to understand, not to respond
• 3. Thou shalt use open body language
• 4. Thou shalt look for commonalities with the other person
• 5. Thou shalt express empathy/mirror emotions
The 10 Commandments of
Communication to Build Trust
• 6. Thou shalt be transparent and show vulnerability
• 7. Thou shalt be positive and respectful
• 8. Choose the right time, place, and method to
communicate
• 9. Thou shalt look for opportunities to build up the other
person
• 10. Thou shalt own your words
Thank You All