Topic 1- Networking at the Workplace

1.1 Starting a Conversation p.2

Network
– build good relationship with potential clients
-Look and sound friendly, confident, sincere and helpful

1.1.1 Introducing yourself p.2

-Use right words
-Friendly smile
-Direct eye contact
-Create good first impression

(Activities p.3)
1.1.2 Introducing Others p.4
-Mention the name and position of the person you are
introducing p.4
(Activity 1.2 p.4)

1.1.3 It’s a Small World p.5

Global village
Work place
– permanent employees, short-term consultation basis,
visitors
-Sharing knowledge and expertise
-Socialise and network with people from different countries and
diverse backgrounds

(Activities p.,6)
1.2 Making Small Talk p. 7
-Chatting about things not directly related to the business
at hand
-Avoid personal topics
-Safe topics – everyday issues such as holidays, travel,
traffic, public transport, entertainment
Objectives – to discover common interests
Common sense rule – age, different rank –differential rule
(Egs and Activities p.8 & 9)

1.3 Getting down to Business p.9

-Describe your job
-Use right words to project professional image of oneself &
organisation
1.3.1 Talking about your job
(Egs & Activities pp.9-14)
1.3.2 Describing your company p.15
a.What it offers
- product or service
Product- tangible – can be inventoried eg shoes, cars, houses
Service – an act that cannot be inventoried
(Egs p.15 & 16)

b.The Business Structure

-A company or organisation can be sole proprietorship,
partnership or corporation

A sole proprietorship
-is an uncorporated business owned by one person
-Simple and basic
-Assumes all responsibilities, liabilities and risks
-Takes all profits
A partnership p.17
-Two or more people
-All partners contribute – money, labour, skills, property
-Share the profits

Corporations p.17
-Shareholdres trasfer money and/or property for the
company’s capital stock
-Take same deductions as sole proprietorship
-Enjoys special deductions

c. Logo – companies -sense of identity egs. P. 17

d. Development plans – future plans p.18