Emotional Intelligence

Emotional intelligence
Concepts
Affect .
A broad range of feelings that people
experienced
Emotion .
Intensefeelings that are directed at someone
or something .
Moods .
Feelingsthat tends to be less intense than
emotions and that lack a contextual stimulus
Impulses . A sudden strong wish to do
something ,you suddenly want to do ,although
,although
you have n’t planned
Empathy . The ability to share someone
someone else’s
else’s
feeling or experiences by imagining
imagining what
what itit
would be like to be in that person’s situation
situation
Self esteem . How you feel about yourself.A
yourself.A
person with low self esteem do not like
like himself,
himself,
do not think that he is a valuable, and therefore
therefore
do not behave confidently
Self actualization
The motivation to realize one’s own maximum
potential and possibilities.
Motive
A reason for doing something , a force causing
movement or action. Why would he have hurt him? he
has no motive.
Drive
Arousal which occurs when a need or an intense desire
is felt that is strong enough to motivate a person to
motivate a person to seek its satisfaction
 Mood
Positive affect .
A mood dimension that consists of specific
positive emotions such as excitement , self
assurance , and cheerfulness at the high end and
boredom , sluggishness and tiredness at the
lowest end .
Negative affect .
A mood dimension that consists of emotions
such as nervousness , stress , and anxiety at the
high end and relaxation , tranquility and poise
at the low end .
Positive offset .The tendency of most
individuals to experience a mildly positive
mood at zero input ( when nothing in
particular is going on )
Function of emotions .
 Do emotions make is rational?

Do emotions makes us ethical ?

Sources of Emotions and Moods
Personality . Most people have built-in
tendencies to experience certain moods
and emotions more frequently that others
do
Time of the Day . Are you the morning
person ? Or do You feel Best later in the
day ?
Day of the week . Are people in their best
moods on the weekends ?
Weather . When do you think you would
be in a better mood , when it is 70 degrees
and sunny or on a gloomy , cold , rainy
day ?
Stress . Stressful daily . The effect of
stress also build over time
Social Activities . Do You tend to be
happiest when out with friend
 Sleep .

Exercise .

Age
Intelligence Quotient (IQ)
IQ designed to measure intellectual
intelligence, it gives a score from a series of
tests. Higher IQ indicate better cognitive
abilities , or the ability to learn and
understand. People with higher IQs are
more likely to do well academically without
exerting the same amount of mental effort
as those with lower IQ scores
IQ (continue)
A logical assumption, therefore, is that people
with higher Iqs will be more successful at
work and through life. This assumption has
been proven incorrect- there is more to
success than simply being ‘clever’.
Emotional Intelligence is a more modern
concept and was only fully developed in mid-
1990s, by Daniel Goleman, among others
IQ
Emotional Intelligence
As a psychological theory , was
developed by peter Salovey and john
Mayer.
Emotional intelligence is the ability to
perceive emotions , to access thought , to
understand emotions and emotional
knowledge , and to reflectively regulate
emotions so as to promote emotional and
intellectual growth. Mayer & Salovey ,
1997
EI- Success in different area
Components of Emotional Intelligence
Self awareness . The ability to recognize and
understand personal mood and emotions and
drives , as well as their effect on others
Hallmarks of self awareness include self-
confidence , realistic self –assessment , and a
self deprecating sense of humor.
Self awareness depend on one,s ability to
monitor one,s own emotional state and to
correctly identify and name one,s emtion
Components of EI. continue
Self-regulation . The ability to control or
redirect disruptive impulses and moods, and
propensity to suspend judgement and to
think before action. Hallmark include
trustworthiness and integrity; comfort with
ambiguity; and openness to change.
Components of EI. continue
Internal motivation . A passion to work for
internal reasons that go beyond money and
status-which are external rewards,- such as an
inner vision of what is important in life, a joy
in doing something , curiosity in learning, a
flow that comes with being immersed in an
activity. A propensity to pursue goals with
energy and persistence . Hallmarks include a
strong drive to achieve , optimism even in the
face of failure and organizational commitment.
Components of EI. continue
Empathy . The ability to understand the emotional
makeup of other people. A skill in treating people
according to their emotional reactions. Hallmarks
include expertise in building and retaining talent,
cross-cultural sensitivity, and service to clients and
customers.
It is important to note that empathy does not
necessarily imply compassion. Empathy can be
‘used’ for compassionate or cruel behavior. Serial
killers who marry and kill many partners in a row
tend to have great emphatic skills.
Components of EI. continue
Social skills . Proficiency in managing
relationships and building networks, and an
ability to find common ground and build
rapport. Hallmarks of social skills include
effectiveness, and expertise building and
leading teams.
Characteristic
Group Excercise