Professional Documents
Culture Documents
The examples and perspective in this article deal primarily with the English-
speaking world and do not represent a worldwide view of the subject. You m a y
improve this article, discuss the issue on the talk page, or create a new article, as
appropriate. (June 2018) (Learn how and when to remove this template message).
P u b l i c r e l a t i o n s ( PR) is t h e way o r g a n i s a t i o n s , c o m p a n i e s
and individuals c o m m u n i c a t e with the public and media.
PR s p e c i a l i s t c o m m u n i c a t e s w i t h t h e t a r g e t a u d i e n c e
d i r e c t l y o r i n d i r e c t i y t h r o u g h m e d i a w i t h an a i m to c r e a t e
and maintain a positive image and create a strong
re l ati on sh i p withi the audience Examples include press
r e l e a s e s , n e w s l e t t e r s , p u b l i c a p p e a r a n c e s , etc. as w e l l as
u t i l i s a t i o n of t h e w o r l d w i d e w e b
PR AND THE WORLD OF BUSINESS
The world of b u s i n e s s is c h a r a c t e r i s e d by f i e r c e
and in o rd er win n ew cu sto m ers
rceotm
a ipne ttiht ieo ne x i s t i n gt oo n e s , t h e f iar n
mds h a v e to d i s t i n g u i s h
t h e m s e l v e s f r o m t h e c o m p e t i t i o n . B u t t h e y a l s o n e e d to
c r e a t e a n d m a i n t a i n a p o s i t i v e p u b l i c i m a g e . A PR
specialist or f irm helps them both create and maintain a
good r ep utation among both the media and the
c u s t o m e r s by c o m m u n i c a t i n g in t h e i r b e h a l f a n d
presenting their products, services and the overall
o p e r a t i o n in t h e b e s t l ig h t p o s s i b l e . A p o s i t i v e p u b l i c
image helps create a strong rela tionship with the
c u s t o m e r s w h i c h in t u r n i n c f e a s e s t h e s a l e s
PR TOOLS AN D
TEC H N I QUES
PR s p e c i a l i s t s a n d f i r m s u s e a n u m b e r of t o o l s a n d
t e c h n i q u e s to b o o s t t h e i r c l i e n t s ' p u b l i c i m a g e a r i d
help them form a meaningful r elatio nship with the
t a r g e t a u d i e n c e . To a c h i e v e that, t h e y u s e t o o l s s u c h
as n e w s r e l e a s e s a n d s t a t e m e n t s f o r m e d i a ,
n e w s l e t t e r s , o r g a n i s a t i o n a n d p a r t i c i p a t i o n at p u b l i c
e v e n t s c o n f e r e n c e s , c o n v e n t i o n s , a w a r d s , etc. PR
s p e c i a l i s t s of c o u r s e a l s o u t i l i s e t h e I n t e r n e t t o o l s
s u c h as s o c i a l m e d i a n e t w o r k s a n d b l o g s . T h r o u g h t h e
m e n t i o n e d t o o l s , PR s p e c i a l i s t s give t h e target
audience a better insight into their clients' activities
a n d p r o d u c t s / s e r v i c e s as w e l l as i n c r e a s e p u b l i c i t y .
W H O C AN W ORK AS A PR ?
A PR s p e c i a l i s t is u s u a l l y r e q u i r e d to h a v e a r e l e v a n t
t y p e a n d i e v e i cf e d u c a t i o n s u c h as a B a c h e l o r ' s
d e g r e e in c o m m u n i c a t i o n s o r j o u r n a l i s m . Proper
e d u c a t i o n , h o w e v e r , is n o t e n o u g h to b e c o m e a PR a n d
m u c h l e s s to b e c o m e a s u c c e s s f u l PR. A PR s p e c i a l i s t
needs certain skills ( they are acquired through
a d d i t i o n a l e d u c a t i o n a n d tr a i n in g ) , in t h e f i r s t p l a c e
excellent writing and verbal c o m m u n i c a t i o n skills. But
a PR s p e c i a l i s t a l s o m u s t k n o w to w o r k u n d e r p r e s s u r e
a n d b e a b l e to a n s w e r a v a r i e t y of q u e s t i o n s i n c l u d i n g
u n p l e a s a n t o n e s . F o r e x a m p l e , if t h e c l i e n t is u n d e r a
p u b l i c " a tta ck ", a PR s p e c i a l i s t n e e d s to e s t a b l i s h a
control over the situation and protect the client' s good
reputation.
" Public relations is a strategic communication process companies, individuals,
and organizations use to build mutually beneficial relationships with the public. A
public relations specialist drafts a specialized communication plan and uses
media and other direct and Indirect medłums to create and matnitain a positive
brand Image and a strong relationship with the target audience "
OBJECTIVE
PUBLIC
OF
RELATIONS