ZOOM

Video Conferencing
Khadijah Sajjad
 What is
Zoom?
Zoom is a video communications software that
provides a platform for video and audio
conferencing, collaboration, chat, and
webinars.

Zoom is available across mobile devices,

desktops, telephones, and room systems.

Zoom is a very popular software-based

conference room solution used around the
world for board, conference, huddle, and
training rooms as well as classrooms and
executive offices.
 Advantages
 Easy to use – only one person
has to download and everyone
else can join by clicking the
meeting link. Easy access –
available through different
operating systems such as Mac,
Windows, iOS, and Android
 Interactive
 Polling
 Q&A
 Virtual hand-raising
 IM
 Mobile Friendly
 Virtual Backgrounds
 Share screen
 Disadvantages
 Difficult to use certain features
– Some users have difficulties
with certain features such as
white-boarding, polling, and
remote control.
 Video quality – Can be
unpredictable and sometimes
blurry/pixelated
 How to Use Zoom
To use Zoom you will need one of the
following:

 A computer. Windows or Apple with

speakers and a microphone.
 Mobile Device. iOS or Android
 Phone. Mobile, desk, or landline.

 You can get a Zoom account by

visiting their website
https://zoom.us/
 Access Zoom by entering a Host’s
link
 Learning Outcomes
Zoom is effective for training and development goals.

Zoom Meetings: Can be used for collaboration,

training, and technical support.

Example: Mobilelink utilizes Zoom to train

Cricket Wireless store managers across many
different states.

Video Webinar: Hosts can hold a webinar with up to

100 interactive viewers and 10,000 view-only.

Example: Articulate Storyline webinar through

LinkedIn teaching future IDs how to utilize its
many features to create training modules.
 Use and
Implementation

Zoom keeps the team connected. It is used by

many people because of its affordability and
versatility. Being so mobile friendly, Zoom provides
convenience to join meetings from anywhere.

"We like that anybody on the go can use it. We

are everywhere, so it's very important to have the
most easy way to go and start meetings.“

- Shobhana Ahluwalia, Head of IT at Uber

 Tips for using
Zoom
 Record Meetings – It is a useful
feature to keep record of
meetings
 Mute Everyone – Keep the
meeting distraction free. As the
host, you can mute the attendees.
 Virtual Background – Utilize
this feature to keep the meeting
distraction free.
 Barriers to
Adoption

• Learning curve – Some people are not used

to the video conferencing platform where
you have more than one person watching
you. They can be intimidated by this and are
afraid to mess up.
• Connection Issues – Some participants may
have issues connecting to the meeting which
discourages new users.
• Requires upgrading to Zoom Pro for
better features
References
• “Video Conferencing, Web Conferencing, Webinars, Screen
Sharing.” Zoom Video, zoom.us/.
• "Introducing Zoom: Key Features And Benefits - UC
Today". UC Today, 2020,
https://www.uctoday.com/collaboration/video-conferencing/i
ntroducing-zoom-key-features-benefits/
.
• “Zoom vs. Skype: What Are the Pros and Cons for Team
Communication?” Zoom vs. Skype: What Are the Pros and
Cons for Team Communication?,
www.highfidelity.com/blog/zoom-vs-skype.