Recognize,

Reward and
Motivate
Why Recognize & Reward?
 Why Recognize & Reward?

 Increase performance
 Establishes desired climate

 Encourage leadership qualities in others

 Recognition Concepts
 Formal / Informal
 Match the reward to the person
 Match the reward to the achievement
 Be timely and specific.
Understanding Employee

 Personality types
 Myers Briggs Type Indicator
• 16 different types of people
 Kiersey – Please Understand Me
• 4 types of personality/temperament
• (Kiersey Temperament Sorter)
 True Colors
• Based on Kiersey; 4 patterns of behavior or
temperament
 Culture
 Generational differences
“Encouraging the Heart”

1. Set clear standards

2. Expect the best
3. Pay attention
4. Personalize recognition
5. Tell the story
6. Celebrate together
7. Set the example
ASAP Cubed

 As Soon
 As Sincere

 As Specific

 As Personal

 As Positive

 As Practical
 …as Possible!
“I can live for two weeks
on a good compliment.”
--Mark Twain
Take the
Encouragement Index!
 186 – 210
 You’re doing great!
 126 – 185
 There’s room for improvement.
 66 – 125
 Wake up to the people around you
 21 – 65
 Be less harsh on yourself, and find new
ways to learn recognition strategies
Making Time for
Recognition
 Number 1 stated barrier for
recognition giving is “time”
 Recognize it takes seconds to very
few minutes
 Prioritize relationships, then tasks
 Regular and spontaneous walks
 Plan into meetings
 Build into every interaction
Newsletter & Other
Public Recognitions
 Where?
 In-house / team
 Organization – wide
 Community – wide
 Beyond the community
 What?
 Newsletter
 Annual reports
 Advertisements
 Voice mail
 email
“Programs”
 Focused on a certain aspect of
employment (or not)
 Retention; service & longevity
 Time and attendance
• Wellness
• Safety
 Innovations
 Quality, customer satisfaction
 Connected to the work done
Have Fun with Recognition for
Specific Tasks or Activities

 Punctuality
 Was here “on the dot”, Got to work “right off
the bat”
 Great Ideas
 “Light bulb” award,
 Going above and beyond
 “Feather in Your Cap” award
 Helium Balloon launch (or hot air balloon
facsimile)
Low Cost Recognition

 Saying “thank you”

 Face-to-face and written
 Scheduling flexibility
 “surprise hour off” – you take over
 Dollar Store “Re-fabs” Activity
Principles Revisited

 Employee recognition and reward

increases performance
 Seven elements will encourage the
heart
 Know YOUR Employee
Conclusion
Help Your Employees to Help Your Business