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INTERPERSONAL

COMMUNICATION
Prepared by:
Dr. Shazia Husain
CONCEPT
• It is an interactional process between two people, either face-to-face or
through mediated forms.
• A dialogue or conversation that is personal, direct and intimate.
• It is needed for the maintenance and development of personal relationships
as well as social systems.
• It differs from other forms of communication in that there are few
participants involved, the interactions are in close proximity to each other
and feedback is immediate.
• Interpersonal communication is a distinctive, transactional form of human
communication involving mutual influence, usually for the purpose of
managing relationships.
Why Study Interpersonal Communication?
• Interpersonal communication has many implications for us
in the real world.
• Early humans who lived in groups, rather than alone, were
more likely to survive, which meant that those with the
capability to develop interpersonal bonds were more likely
to pass these traits on to the next generation.
• People with higher levels of interpersonal communication
skills are better able to adapt to stress, have greater
satisfaction in relationships and more friends, and have less
depression and anxiety.
• Prolonged isolation has been shown to severely damage a
human.
Impersonal Communication
• Think of all human communication, whether
mediated or face-to-face, as ranging on a
continuum from impersonal to interpersonal
communication.
• Impersonal communication occurs when you
treat others as objects or respond to their roles
rather than to who they are as unique persons.
• When you ask a server in a restaurant for a glass
of water, you are interacting with the role, not
necessarily with the individual. You’re having an
impersonal conversation rather than an
interpersonal one.
The continuum between interpersonal
communication and impersonal communication

Interpersonal communication Impersonal communication


• People are treated as unique • People are treated as objects.
individuals. • There is mechanical, stilted
• Each person is treated as special, interaction, rather than honest
and there is true dialogue and sharing of feelings.
honest sharing of self and others. • It involves communicating with
• It often involves communicating people such as sales clerks and
with someone you care about, servers – you have no history with
such as a good friend or cherished them, and you expect no future
family member. with them.
ESSENTIAL ELEMENTS OF INTERPERSONAL
COMMUNICATION
Source ●
The source of a message is the originator of the ideas and feelings expressed

Message ●
The content of communication

Channels ●
The media through which messages travel

Receiver ●
The receiver of the message is the person or persons who interpret the message

Noise ●
It is anything that interferes with the message being interpreted as it was intended

Feedback ●
It is response to the message

Context ●
It is the physical and psychological environment for communication
THANK YOU

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