Professional Documents
Culture Documents
What is communication?
Communication is "a process in which a person or a few people, groups, organizations, and communities create, and use information in order to connect with the environment and other people".
Getting Attention
R E A C H
Respect
Empathy
Clarity
Audible
Humble
Caring about what you have to say Caring Enough about your-self and others to be assertive and prepare your communication well Taking care of those you are addressing
Really wanting to be a first-rate communicator and being willing to pay the price, is a great start. You have to be ready with bad/good risk.
The good risk : Congratulated Promoted Asked to follow through Put in charge
Basics Of Communicating
Your audience Your communication Yourself
Your Audience Your Communication Rehearsal Your Audience Again Yourself as Medium Knowing Yourself Liking Yourself Your Body / Yourself Making Your Entrance The Curtain Rises
Assertion
Saying directly what you want, need or feel, but not at the expense of other people. Behaving in a rational and adult way Being able to negotiate and reach workable compromises. Insisting on being heard, even if you have to keep repeating your message. Knowing you deserve respect and acting accordingly. Showing you have purpose
Once you have attracted attention you must maintain it. Every letter we dispatch, every memo we send, every communication we make is an expression of who we are. And either who you are is important-or it is not. When it is, then you will get attention.