You are on page 1of 32

re #1 8

Lectu

MKT509
Consumer Behavior

Rajesh Verma
Lecture Learning Outcome
MKT501 MARKETING MANAGEMENT

After this session, you will be able to:

•Analyse the external environment changes


because of COVID-19 and its impact on
Consumer Behaviour.

MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma


News
MKT501 MARKETING MANAGEMENT

MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma


False Claims
MKT501 MARKETING MANAGEMENT

MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma


MKT501 MARKETING MANAGEMENT

https://www.ey.com/en_gl/consumer-products-retail/how-covid-19-could-change-consumer-behavior
MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma
Consumer During COVID-19
MKT501 MARKETING MANAGEMENT

MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma


Consumer During COVID-19
MKT501 MARKETING MANAGEMENT

MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma


Consumer During COVID-19
MKT501 MARKETING MANAGEMENT

MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma


News
MKT501 MARKETING MANAGEMENT

MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma


MKT501 MARKETING MANAGEMENT

https://economictimes.indiatimes.com/news/economy/indicators/consumers-in-india-turn-most-pessimistic-in-more-than-five-y
ears/articleshow/72395362.cms
MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma
News
MKT501 MARKETING MANAGEMENT

MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma


MKT501 MARKETING MANAGEMENT

https://economictimes.indiatimes.com/news/economy/indicators/period-of-lockdown-global-recession-changes-in-consumer-beha
viour-to-shape-economic-activity-db/articleshow/75486283.cms
MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma
Consumer During COVID-19
MKT501 MARKETING MANAGEMENT

MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma


Consumer During COVID-19
MKT501 MARKETING MANAGEMENT

MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma


Luxury Industry
MKT501 MARKETING MANAGEMENT

MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma


Luxury Industry
MKT501 MARKETING MANAGEMENT

MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma


ConsumerMKT501
After COVID-19
MARKETING MANAGEMENT

MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma


ConsumerMKT501
After COVID-19
MARKETING MANAGEMENT

MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma


ConsumerMKT501
After COVID-19
MARKETING MANAGEMENT

MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma


ConsumerMKT501
After COVID-19
MARKETING MANAGEMENT

MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma


ConsumerMKT501
After COVID-19
MARKETING MANAGEMENT

MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma


ConsumerMKT501
After COVID-19
MARKETING MANAGEMENT

MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma


MKT501 MARKETING MANAGEMENT

https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/a-global-view-of-how-c
onsumer-behavior-is-changing-amid-covid-19
MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma
MKT501 MARKETING MANAGEMENT

Consumer
MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma
MKT501 MARKETING MANAGEMENT

https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/survey-indian-consumer-sentiment-duri
ng-the-coronavirus-crisis
MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma
MKT501 MARKETING MANAGEMENT

Consumer Spending
MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma
MKT501 MARKETING MANAGEMENT

https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/survey-indian-consumer-sentiment-duri
ng-the-coronavirus-crisis
MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma
MKT501 MARKETING MANAGEMENT

Category Spending

MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma


MKT501 MARKETING MANAGEMENT

https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/survey-indian-consumer-sentiment-
during-the-coronavirus-crisis
MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma
MKT501 MARKETING MANAGEMENT

How Time is spent

MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma


MKT501 MARKETING MANAGEMENT

https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/survey-indian-consumer-sentiment-
during-the-coronavirus-crisis
MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma
Have a question or comment?

Need additional support?

rajesh.verma@lpu.co.in
www.rajeshverma.in
https://www.facebook.com/vermarajesh
https://in.linkedin.com/in/profrajeshverma
+91-9872974457 (WhatsApp)

MKT509 Consumer Behaviour 2020 Dr. Rajesh Verma

You might also like