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"Talent wins games, but teamwork and

intelligence win championships."

One Team
One Goa
UNDERSTAND TEAM

COMMUNICATION
+
COOPERATION
=
SUCCESS
TEAM STRUCTURE

SALES

CONTRACTING

OPERATIONS
 TEAM
SALES TEAM

TEAM
CONTRACTING TEAM
INPUT
INPUT Send client query to Contracting

CONTRACTING
receive by Send client query to Contracting
receive by team
Sales team team
Sales team
INPUT
TEAM
OPERATIONS TEAM

Collect required info

Collect
fromrequired
vendor &info
OPERATIONS

SALES TEAM send

SALES TEAM from vendor & send
back to Sales team PROCESS
back to Sales team

Execute business planning Provide value added

Execute
by business planning
Operations team Provide valuetoadded
services client
Quality check
Quality check OUTPUT
by Operations team services to client
OPERATIONS TEAM
share GOAL
share ISSUES
share RESPONSIBILITIES
Sit together
Goal is to help each other and promote
business
Enable communication
celebrate
SUCCESS
 an ongoing effort to
improve services
Increased productivity.
Improved quality. CONTINUOUS
IMPROVEMENT
Lowered costs.
Decreased delivery times.
Improved employee satisfaction/morale
 Which workplace is better?
CONFLICTS TEAM BUILDING

High productivity
Low productivity
Client satisfaction
Loss of new business
Employee satisfaction
 MUTUAL TRUST
MUTUAL TRUST
& SUPPORT
& SUPPORT

MOTIVATION POSITIVE ATTITUDE

MOTIVATION POSITIVE ATTITUDE

ENJOYABLE
ENJOYABLE
TEAM
TEAM COMMUNICATION
WORKPLACE COMMUNICATION
WORKPLACE BUILDING
BUILDING
COMMON GOAL
PRODUCTIVITY COMMON GOAL
PRODUCTIVITY SETTING
SETTING

REVENUE
REVENUE
GENRATION
GENRATION
Don’t make false commitments to clients, if
Different perceptions
committed, then ensure you fulfill it
Update your cross functional teams as per
Blaming each other
client’s specification
Be clear about your team’s level of Conflicts / Quarrels among cross functional

authority teams

Work together as one team to achieve

company’s goal
Communicate & share ideas, effective
interpersonal skills

Self awareness and mutual trust

 ANY
QUESTIONS