COMMUNICATION

BARRIER

Arpan Agarwal

E-Biz Section-2
 CONTENT
 What is communication & Barrier?
 Types of Barrier
 Factors causing Communication Barrier
 How to overcome?
 WHAT IS COMMUNICATION & BARRIER?

 Communication is the activity of conveying meaningful information. It requires a sender, a

messenger and an intended recipient.
 Barrier An obstacle in a place that prevents us from completing a certain task.
 Communication Barrier can be defined as the aspects or conditions that interfere with
effective exchange of ideas & thoughts.
 TYPES OF
BARRIERS
Communication Barriers

Physical Cultural Language Emotional Gender Organizational Perceptual

Barrier Barrier Barrier Barrier Barrier Barrier Barrier
 PHYSICAL BARRIER
• Physical Barrier relates to disturbances
in immediate situation, which can
interfere in the course of an effective
communication.
• Some of them are easy to alter
whereas, some may prove to be tough
obstacles.
How to Overcome.?
• To be updated with latest technologies.
• Choosing a suitable environment.
• Removing obstacles.
• Self motivation
CULTURAL BARRIER
• Cultures provide people ways of
thinking, ways of seeing, hearing &
interpreting the world.
• Similar, words can mean different
things to peoples from different
cultures even when they talk in the
same language.
How to Overcome.?
• Cross cultural environment
• Conducting effective communication
workshops
• Work in group & run frequent
meetings.
• Have a through knowledge of your
counterpart culture background.
LANGUAGE BARRIER
• Inability to converse in a language that
is known by both sender & receiver is
the greatest barrier to effective
communication.
• When a person is using inappropriate
words while conversing or writing, it
could lead to misunderstanding
between the senders & the receiver.
How to Overcome.?
• Speak slow & clearly.
• Ask for clarification.
• Be specific
• Be Patient
• Chose your medium of communication
effectively & frequent check for
understanding.

EMOTIONAL BARRIER
• Relationships, respect, workplace
 The emotional state may influence your
capacity to make yourself understood
& hamper your understanding of others.
 Many times, emotional barriers on your
• This barrier arises because men &
part or the part of the person you are
speaking which may inhibit your ability
to communicate on an effective level.
How to Overcome.?
• •
Motivation & commitment to change.
• Peer or mentor support.
• Practice expressing recognition.
GENDER BARRIER
authority and education are common
ways men and women are pitted
against each other.
women have different ways of
thinking & communication.
How to Overcome.?
The process of bridging the gap in
gender communication requires the
great deal of patience and
understanding that only time and
attention will teach.
ORGANIZATONAL
BARRIER
 Organizational structure greatly affects
the capability of the employees as far as
the communication is concerned.
 All the internal factors which block the
process of communication is termed as
organizational barrier.
How to Overcome.?
• Poor structure to the communication.
• A weak delivery.
• A mixed message
• A distracting environment.
• The usage of wrong medium to deliver
a message.
 PERCEPTUAL BARRIER

• The most common problem is different

people have different opinions.
• The varied perception of every
individual give rise to a need for
effective communication.
• We all have our own preferences,
values & life experiences
CONCLUSION
“Whatever words we utter should be
chosen with care for people will hear
them and be influenced by them for good
or ill”- Buddha

How to Overcome.?

• Start by listening to others.

• Clarify if there is confusion.
• Stay calm & positive.