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CONTROL
Presented By :
Surya Bakshi
Statistical Process Control is
a technique used within the TQM framework
Aims to reduce variation in processes
control, manage, analyze and improve the
performance
eliminates special causes of variation
defective products,
operator error,
errors in measurements
CONCEPTS
PROCESS
Is a set of interrelated or interacting activities which
transform inputs into outputs.
VARIATION
No two products are exactly alike due to sources of
variability
Sources of variation : speed of the operator, accuraccy,
procedure followed, variation over time.
Advantages of maintaining a state
of Statistical Control
Variation( inherent) is restricted to common causes
Process variation
adds needless cost to the product
reason why a product does not comply with
specifications
are a graphical device to aid in process control
Control chart consists of:
Points representing a quality characteristic in
samples under observation
A Centre line, drawn at the process characteristic