CREATIVITY AND INNOVATION

Knowledge and Performance using

Inter-Organizational Systems

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Introduction
The relationship between knowledge transferred
through IOS and performance
Formal Teams versus Informal Communities
Today’s seminar:
Knowledge
Knowledge and IOS
IOS and Formal Teams
Performance in Inter-Organizational Virtual Teams
(IOVT)
Creativity

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Knowledge
Knowledge creation
Significance of new knowledge
Resource based view of the firm
Knowledge based view of the firm
Source of competitive advantage
Knowledge created within a firm is difficult to imitate.
Organizational Knowledge
Stored in procedures, routines, rules
Socially constructed - rests in human resources
Groups integrate individual knowledge to create
collective knowledge

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Knowledge and IOS

What are IOS?

Sharing Knowledge across IOS
Inter-organizational considerations
Technological considerations
Tacit, explicit, implicit transfer

Knowledge Integration and IOS

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Knowledge in Inter-Organizational Virtual

Teams
IOS and Formal Teams:
•Inter-Organizational Virtual Team
•Formal Teams
•Sharing knowledge using communications
technologies
•Knowledge Integration

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Performance in IOVT

Performance in VT
Comparison with traditional team
performance
Comparison with traditional team
satisfaction
Performance in IOVT
What does performance mean for
this type of team?
Innovation
Creativity and Innovation

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Creativity

• Perspectives on creativity
• Individual, Team, Organizational
• Process v. Output
• Team Creativity
• Knowledge Integration and
Creativity
• Virtual Teams and Creativity

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Research Methods

• Creativity Models
• Research Question
• How does Inter-Organizational Virtual
Team behavior affects team creativity?
• Research Methods

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Future Skills through Creativity,

Innovation and Foresight:

Today’s knowledge society ...

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Today many of us are drowning in

messages, information, data ...
How do we deal with this overflow of data and
information? What skills are required?

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Making sense of information

in times of exponential change ...

How do we make sense of all this data and

information?
Are previously used methods of communicating, of
understanding, of learning, of acquiring skills still
valid today?
Should we continue to use the skills and attitudes
we cultivated in the past?

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How are skills learnt?
Could reading a ‘how to do ... ’ manual lead you to become:
1. A successful F1 GP driver?
2. An orchestra conductor or a world famous musician?
3. An Olympic marathon runner?

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Current and future generations ...
• Different generations possess different values,
attitudes, skills and ways of operating.
• Gen Y should definitely be taken into
consideration when thinking about future skills in
a fast changing and technologically saturated
environment.
• This should assist us to identify skill sets which
will be relevant in the future.

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Who are Generation Y ...

• Gen Y were born in the 1990s into the ‘internet age’.

• They have grown up using the internet, mobile phones, and
social networking sites for communication purposes.

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Does increased job mobility imply

the end of the career?

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The end of the career - displacement

• Displacement is occuring through technological innovation,
particularly in the services industry and in today’s knowledge
society.
• Examples include: travel agents, sales people in retail stores
and the banking sector and the internet’s effect on the
publishing industry:
• New technologies (eg., e-books) are displacing the concept of
the published book and newspapers.

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