MIS CASE STUDY

KELLICKS KULKARNI COMBINE (KKC)

13th November 2010

Presented By:
Samir Dalal – 107
Vikas Adlakha - 121
Rajasekar K. – 127
Malik Samnani - 134
Akhilesh Tripathi - 137
Abhijit Udani – 138
 INTRODUCTION
• The Killicks Kulkarni Combine(KKC) is a large
business house dealing with a number of
activities from Consultancy , Servicing to
manufacturing and selling. ‡
• Very fast growing company with Rs.1000 Cr
combined turnover. ‡
• Product range includes foods, consumables,
durables, chemicals, plants and machinery
 MSC
• MSC‡ Management Service Centre provides
management consultancy within the
organisation. ‡
• It assists the company in problem areas like
management of technologies, operation,
manpower growth etc. ‡
• Aims to provide a standard model of all the
above business.
 MAIN ISSUES

• Information Presentation ‡

• Quality and Value of information

‡
• Manager as the information Processor
 INFORMATION PRESENTATION
Issues :
• Highly unorganized data. ‡
• Improper representation of the available
data. ‡
• Difficult to search & obtain a specific data. ‡
Clumsy & cluttered reports. ‡
• Info has to be further processed for being
useful at different managerial levels
 PROPOSED SYSTEM‡

• Conduct Seminar on Strategic use of information

for the company to promote new ideas and to
implement management system
• Paper presentation on problem faced by
managers of different dept.
• Needs for proper information system
• Probable solutions for improving management
system
 PROPOSED SYSTEM

• Mr. K K Singh, GM of Marketing of the Food

Specialty division  “ INFORMATION
PRESENTATION”
• Mr. A K Bose, Manager Corporate planning “
QUALITY AND VALUE OF INFORMATION”
• Mr. S S Bhave, Manager human resource
development  “MANAGERS AS INFORMATION
PROCESSORS”
 INFORMATION PRESENTATION
Problems :
• Available information is inadequate
• Reports in Statement format instead of
Statistical form
• Content of reports not easily noticeable
• Reports were clumsy, over-crowded
• Critical status of any aspect of business lost its
identity due to detailed report
 INFORMATION PRESENTATION
Suggestions:
• Additional processing would help filter the data
and classify the data
• Reports should be in graphical format and not in
statement/numerical
• Reports should induce mental response of reader
• Good information always stimulates managerial
thought process
QUALITY AND VALUE OF INFORMATION

Problems :
• Tendency to ask more data and
information without examining needs
• Have error and bias
• Not matches requirement
• Reports not available in time
QUALITY AND VALUE OF INFORMATION

Suggestions :

• Precisely correct, up-to-date and in time data

• Perfect information is a myth
• Rather then asking more information the
manager should sensitize the decision and
weigh the pros and cons
 MANAGER AS THE INFORMATION
PROCESSOR
Issues :‡

• Info not sufficient to satisfy all the managers

• Changing needs require updated systems.
• Need for valid and controlled data. ‡
• Difference in managerial techniques.
 MANAGER AS THE INFORMATION
PROCESSOR
Suggestions :
• It is difficult to make a common report and
provide to Manager and top managers
• Managers looks the input and output information
in respect to their dept and their teams
• Top managements were looking for overall
growth in terms of graphics or numbers and are
not looking for calculations and technically
achieved data
 SYSTEM CONFIGURATION
• Hardware
- Input Devices
-Data warehouse
-Output Devices Dashboards & Scorecards.‡
• Software
-DBMS
-Data Driven EIS.‡ User Interface
-Menu Driven & Touch screens
-Reports, Graphs etc.
 SUGGESTION BY MCS
• To Invest and provide interactive reporting tool
• Different templates to be created for designing the
reports with standards fields and customized fields
• From each dept. atleast one person to be
nominated and trained for designing the report
• The manager and/or executives themselves check/
audit their reports
• Graphical reports to be designed for senior
management
 CONFLICT RESOLUTION
• Any additional information has its own cost of creation.
Not only money but also time and efficiency
• Too much information leads to more confusion and
delays in decision making due to more and more time
taken to analyze the additional data.
• It is important to know how much data is sufficient as
there cannot be “perfect data”
• There should not be overload of any data as correct
unbiased data should be available to manager to make
a right decision
 CONCLUSION‡
• The MIS provides support to managers as they
work to achieve corporate goals. ‡
• It enables managers to compare results to
established company goals and identify
problem areas and opportunities for
improvement
THANKS