SERVICES AND PRODUCTS

Account Opening Procedure

 An account is opened by completing AOF.

 As per SBP requirements banks must obtain a copy of CNIC before starting
any new customer relationship. And continuation of any previous
relationship.
 AOF is also used when selling any asset or liability product. It is the first
step towards developing future sub –relationships with the customer
 Account Opening Procedure

 Customer Visits the Bank to open the account

 The Bank officer explains the requirements with respect to account type
customer wants to open/avail. Min balance requirement should also be
mentioned. Documentation pertaining to account opening should also be
explained
 AOF and SS Card ( Specimen Signature) card should be given to customer.
 The customer will fill in AOF and SS card and submit them along with other
relevant documents as per bank requirement to the Bank Officer.
 The AOF and other documents are to be signed in presence of designated
officer.
 Account Opening
Procedure
The customer should provide any of the following identification
documents, along with photo copy , for verification to the designated
officer:
i. CNIC
ii. Passport
iii. Pakistan Origin Card
iv. NICOP
v. Alien Registration Card( ARC) issued by NARA
Account Opening
Procedure

Ensure the account operating instructions are clearly defined and specified .
The relevant officer should informally interview the customer to confirm the
authenticity of information provided.
The dealing officer should admit the customers signature after affixing “ SIGNATURE
ADMITTED” stamp.
Ensure documents are complete, in case of any deferral, seek approval from competent
authority.
The dealing officer/ supervising officer can approve AOF provided everything is in order.
The missing/incomplete documents must be completed by designated officer as soon as
possible.