Session 7:

Institutionalizing
Organizational
Culture 
Prof Ankur Jain
ankur.jain@iimrohtak.ac.in 
Learning Objectives 
• How do we learn
• Understand how to build a great place to work
• Learn perspectives on Organizational Culture 
 Purpose of exams:
Self assessment &
Areas of Improvement
Horizontal Coordination and Linkages
Hybrid Structure: Sun Petrochemical
Products
CEO

Human Resources Technology Financial Services

Chief Counsel
Director Vice President Vice President

Fuels Lubricants Chemicals Vice

Vice President Vice President President
Virtual Network Structure
What does it take to create a Great Place to Work 
The Great Place to Work Model 

Experience
Trust the people Have Pride in
Camaraderie with
they work for   what they do  their colleagues
Dimensions of culture

Sociability Solidarity
Sincere friendliness among Community ability to pursue shared
members of a community objectives quickly and effectively,
regardless of personal ties
 Two Dimensions, Four Cultures

HIGH NETWORKED COMMUNAL

Sociability

LOW FRAGMENTED MERCENARY

LOW HIGH

Solidarity
Source: Goffee & Jones (1996). What holds the modern company together. Harvard Business Review
 Types of Organizational Culture

External

Mission Culture
Adaptability Culture
Clear vision of
Innovation, Risk taking,
profitability,
Entrepreneurial values
measurable goals
Strategic
Focus Flexibility Stability
Clan Culture
Bureaucratic Culture
Involvement,
Consistency, conformity
Participation, Sense of
& collaboration
ownership

Internal

Needs of the Environment

The Taj Attack    

https://www.youtube.com/watch?v=vQGz1YRqBPw
 “Business, as I have
seen it, places one
great demand on you:
it needs you to self-
impose a framework
of ethics, values,
fairness and
objectivity on
yourself at all times.”

 Ratan N Tata, 2006

Case for Next Class

• Cunningham Motors
• Role Plays – Entrepreneur, Investors, Customers
Thank you!