Overview

Telelink Group
Overview

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Telelink Group at a glance
• 17 years of excellence
• Global network - presence in 11
countries
• Dedicated team of experts
• Partnerships with the leading  
global vendors
• €77M revenue in 2017, targeting
€100M in 2018
Telelink Group Presence

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Telelink Group Presence

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Telelink Group Business Lines
Business Engaging in business processes and customer needs in the field
of IT infrastructure, information security, digital transformation,
Services big data, and managed services

Engaging in delivering services for the construction and operation

Infra Services of communication infrastructure, delivery and integration of
physical security systems, and building management systems

Engaging in developing and selling through partners Microsoft

City Services Azure based Smart City solutions

Engaging in research, development and training activities

Labs focusing on 5G networks and their application

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Telelink Group Leadership

Lubo Minchev Jordan Popov Ivan Zhitiyanov Miroslav Katsarov

Founding Shareholder Executive Director Executive Director Executive Director
& Group CEO Telelink Bulgaria & Group CFO Telelink Business Services Telelink City Services and TLRO
 

Ivaylo Stoyanov Paun Ivanov Marian Karadimitrov

Executive Director Group Director  Executive Director
Telelink Infra Services Telelink Infra Services Telelink Labs
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Vision, Mission, Values
• Vision: A global company that inspires
you and enables you to be your best.
• Mission: Enabling performance with
empathy.
 
• Values: Bold, Responsible, Human
Solutions
Telecom Enterprise Digital Information Converged
Data Center Transfor- Smart Cities
Networks Networks mation Security Security
• Mobile • Wired and • Design and • Data • Infrastructure • Complete • Smart Public
Networks Wireless Construction Management and Endpoint solutions in the Transport
Infrastructure • Communication • Power, • Workplace Security areas of • Smart Buildings
• Fixed Networks and Emergency, Productivity • Securing Converged
Security • Intelligent
Infrastructure Collaboration Security and • Transformation Hybrid IT
Information Transport
• Fiber Optics • Data Center Environment • Governance,
Strategies Management Systems
Networking • Automation and Risk, and
• Cloud • Critical
Orchestration Compliance
Enablement Infrastructure
• Business • Assessment Security
• Business
Continuity and Response
Intelligence and • Forest Fire
• Computing and Analytics • Converged Prevention
Storage • Field Security and Systems
• Hybrid Data Management Application
Center Operations Management
• Data Center Systems
Networking
Services
Technical Services Support Services Managed Services Cloud Consulting Services
Services
• Design Services • Extended Support • Managed Security • Microsoft Cloud • Digital Transformation
• Deployment Services • Extended Warranty • Managed Enterprise Solutions • Cloud Enablement
Networks • Advanced Security • Governance, Risk, and
• Application
• Equipment as a Operations Center Compliance
Development Services
• Site Acquisition, Service • Advisory Services
Permitting and • Data Protection Officer
Legalization as a Service
• Preventive and
Corrective
Maintenance
 TBS - Expertise and Services

Managed Services

Managed Enterprise Networks Managed Security Services Equipment as a Service Data Protection Officer as a Service

Consulting Services Digital Transformation Cloud Services Information Security Support Services
Data Workplace Microsoft Infrastructure Extended
Digital Management Productivity Cloud and Endpoint
Transformation Warranty
Solutions Security
Transformation Cloud Advanced
Strategies Enablement Security Securing Extended
Operations Hybrid IT Support
Business Intelligence and Analytics Center
Cloud
Enablement Governance,
Technical Services Risk, and
Compliance
Design Services Deployment App Development
Governance, Services
Risk, and Assessment
Enterprise Networks Data Center
Compliance and
Automation and Orchestration Response
Wired and Wireless
Computing and Storage Converged
Communication and Security and
Advisory
Collaboration Business Continuity Information
Services
Management
Data Center Networking Hybrid Data Center

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Industry Partners

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Main Clients

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International References
Since 2017 we are providing а Managed Services to Lufthansa Technik for
building, integration, maintenance, and support of LAN, WAN, and IPT
infrastructure internationally (Bulgaria, Ireland, Germany, Poland)

Since 2015 we are providing Managed Services of LAN, WLAN, and IPT for sites
worldwide. Since 2016 we are providing Managed Security Services including
vulnerability and firewall management on 4 continents and 40+ locations of
ContourGlobal International

Since 2017 we are trusted by Kaufland to provide Extended Support Services for the server
infrastructure in all stores and logistic centers in Bulgaria under a 36-month contract and strict SLAs

Since 2014 we are providing Managed Services for proactive support of LAN and VPN
networks for DHL in Bulgaria and Romania

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International References
Since 2014 we are a direct subcontractor for the delivery of turn-key solutions for the expansion of the
mobile network of Deutsche Telekom in Germany

Since 2015 we are a direct subcontractor of Vodafone for the merging of the networks of Vodafone UK
and O2, where we are providing full set of expert services – from the initial project management to
the turn-key sites’ rollout and network optimization

11+ years partnership with Interoute, resulting in migrating thousands of end customer services
from Cisco to Juniper network and providing “flying squad” engineering force abroad for field
remote services

10+ years partnership with Ciena in helping international service providers, such as Orange, France
Telecom, OSK, GTS in building their networks and execution of many upgrades and
migrations and providing field engineers for “remote hands” across Europe, Asia, and Africa.

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International Standards

ISO 9001: 2015 ISO 14001:2015 BS OHSAS 18001:2007 NATO AQAP 2110
Quality Management Environmental Occupational Health & Quality Management
System Management System Safety System

ISO/IEC 27001: 2013 ISO/IEC 20000-1: 2011 DANS NATO Security

(BG National Security Agency)
Information Security IT Service Management NATO Classified
Management System System Secret Information
(Classified Information)
Projects

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Service Desk
• Availability 24/7/365
• ITIL Based
• Event Management
• Incident Management
• Problem Management
• Configuration Management
• Change Management
• Network oriented
• ISO 9001
• ISO 27001
• ISO 20000-1
• Cisco Master Managed Services Certified
• ServiceNow ITSM

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The company
that inspires you and
enables you
to be your best.