SUPPLY CHAIN MANAGEMENT OF

SHIFA INTERNATIONAL HOSPITAL

SUBMITTED BY:
AYESHA IQBAL
FAKHIR ANSARI
ZARMEENA GAUHAR
Shifa International

 The Hospital was incorporated on September 20, 1987 as a Private Limited

Company and converted into Public Limited Company on October 12, 1989
 It was in the early 90’s, when the pioneers of Shifa International Hospital,
made a critical decision to make available much needed state of the art
medical treatment for cancer patients.
 Shifa International Hospital provides a series of major and minor surgeries
under its head department of General Surgery.
Services

 Board certified Oncologists, Radiologists, Surgeons, qualified nurses and

technicians
 24/7 support for Chemotherapy & Bone Marrow Transplant
 Multidisciplinary Tumor Board
 A state-of-the-art Linear Accelerator and CT Simulator (Wide Bore) used for
accurate visualization of tumors and normal tissues in each individual patient
so that accurate targeting of tumors and protection of normal tissues can be
done.
 Treating Medical Oncology/ Solid tumors and hematological malignancies
 Radiation Oncology
 Day Care Unit facility for patients suffering from various benign and malignant
disorders
Supply Chain Management of Shifa Hospital

Shifa’s supply chain has two main objectives.

 The first is making sure the product is always available when it is needed.
 The second is to ensure the first objective is fulfilled in the most cost-
effective way.
Most of the times, orders are placed to the suppliers on an “As and When
required basis”. The
problem of this approach is twofold:
1. There is a higher chance of stock-outs from the supplier’s end.
2. The transport and ordering cost incurred is also more, considering the
fragmented
nature of the orders placed.
 From materials management point of view, having a
 centralized database and standardized inventory control systems in place is of
immense
 importance.
 In such a case where the use spans different departments and wards, subject
to individual practice and policy, the usage experiences greater variation of
demand.
 The volume of usage and variability in demand are mutually exclusive.
 Some medicines like ampicillin, tetracycline etc., are not only prescribed by
many departments but also their volume of usage is much higher. This
presents a good case where ABC method of inventory classification can be
done and suitable re-order point policies can be brought in.
Shifa Hospital SCM Function Overview
AREAS OF IMPROVEMENT

 Hidden Costs
 Drugs Shortages
 Data Shortage
 Poor Workflow Design
 Lack of Integration
 Scheduling & Staffing
 Facility Location and Layout
 Maintenance
 Hospital Wastes
CONCLUSION

 “Operational excellence is achieved through the use of best inventory

management and distribution systems, combined with continuous supply chain
process improvements and better integration with the patient care process”