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Discussion Notes: Finntrack Strategy: Analysis and Practice Mcgraw-Hill Education Europe
Discussion Notes: Finntrack Strategy: Analysis and Practice Mcgraw-Hill Education Europe
Teaching Notes: Finntrack Strategy: Analysis and Practice ©2005 McGraw-Hill Education Europe
Index
• Workshop • Competitive Position: Competitive Advantage
– Case Analysis – Strategic Planning
– Debate – Competition
– Case Questions
– What is Sustainable Competitive Advantag
– How to Use Your Workshop Resources e
– Disclaimer
– Sustainable Competitive Advantage
– Learning Objectives
– Competitive Strategies
• Multinational Corporations
• Introduction to Retailing and IKEA
– Introduction to IKEA
– Corporate Strategy
• Business Analysis
– Business Drivers
– Quantitative Methods
– Strategic Business Analysis
– Organisation
– Organisational Culture
– Financial Statements - The System
– Financial Statements - Analysis
• Financial Ratios
Click on Image
Index
• Strategic Capability: Core Competence
– Corporate Capabilities
– Core Competency
– Strategic Intent
– Innovation
– Theory of Constraints
– Value Chain
• IKEA Modified Value Chain
– Six Sigma
• Global Strategies
• Process Analysis for Strategic Decisions
– Game Theory
• Competitive Strategy: the Analysis of Strategic Po
sition
– Lecture
• Competitive Strategy: the Analysis of Strategic Ca
pability
– Lecture
• Global Strategies and International Advantage
– Lecture
• Process Analysis for Strategic Decisions
– Lecture Click on Image
Workshop
The overall aim is to support the learning contents offered in the relevant chapters
of the book whilst expanding participants’ knowledge and skills base required to
understand, review and analyse the decisions taken during the company’s
strategy development and implementation processes.
You should ensure that you have understood the contents of chapters 6, 7, 11 and 13 prior to
attending any of the above debates.
Also see:
How to Use Your Workshop Resources
Learning Objectives
Learning from Case Studies: A Short Guide for Students
Case Questions
Please Note:
At your instructor’s discretion the indicative questions below and elsewhere in this
resource may be varied or deemed unnecessary for teaching and learning
purposes for some courses or modules.
1. Using the information given in the Case Study and this resource,
describe the Elements of IKEA’s Organisational Culture.
2. How has the Organisational Culture shaped IKEA’s Business Model?
3. Measure the value of IKEA’s Organisational Culture.
Viewing
Navigation
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Disclaimer
This information is provided with the understanding that the authors and publishers
do not assume any legal responsibility for the completeness or accuracy of the
contents or any opinions or views expressed on these pages or linked destination
sources.
It is the nature of the media (Internet) that some of the pages may not always be
available due to broken or dead links, withdrawals, etc. Whilst the publishers will
be pleased to take any appropriate corrective action, for example, by replacing or
removing the sources when possible, they unable to assume any legal
responsibility for unavailability of any third party material for whatever reason
beyond their direct control.
Learning Objectives
The main objective of the workshops is to evaluate IKEA’s corporate strategic planning
process and outcomes and their impact on the company’s business level operations.
Participants will have an opportunity of developing and enhancing their
Click on Images
Source: ©
Inter IKEA Systems B.V. 2002
Introduction to Retailing
• Overview
• Organization
• History
• Products
• Financial
• Community Impact
• Store Format
• Corporate structure
• Criticisms
• Diversity
• Design Reform
• IKEA Organisational Culture
• Popular Culture
• IKEA's Debut in Each Country
• Corporate Strategy
• See also
• Notes
• External links Click on Image
• Data
Source: Inter IKEA Systems B.V. 1999 - 2006
• Directory
Introduction to IKEA
Click on Image
Source: Themanager.org
Corporate Strategy
• Background
• Objectives
• International Strategy -
Case Study: How Ikea of Sweden Got to India
• Financial Strategy -
Re. Case Study: How Ikea of Sweden Got to India
• Marketing
• Advertising and Public Relations
• Management Strategy Click on Image. Larger Image
Re. Case Study: How Ikea of Sweden Got to India Source: © The M. Polo Group, 2002
• Cultural Challenge
• Corporate and Social Responsibility
• Conclusions
Re. Case Study: How Ikea of Sweden Got to India
• Also see
• Ikea knockoffs a hit with India's elite Swedish chain has no stores there, but its fu
rniture catalog is used by carpenters as a guide to copy designs
• In India, it’s IKEA without the assembly
Corporate Strategy - Background
Background
• Objectives
• Mission (IKEA Concept)
• Product
• Turnover
• IKEA Catalogue
• IKEA Franchising
© Inter IKEA Systems B.V. 2003 - 2006
Corporate Strategy - Objectives
The Challenge
IKEA want to increase the return on investment for the catalogue distribution, which is a
substantial investment, and remain ahead of the competition in terms of business
strategy.
IKEA needs to ensure that catalogue distribution is targeted to reach people who are
likely to be or become IKEA customers in terms of their demographic attributes and their
likelihood to travel to the store.
IKEA requires a solution to maximise their return on investment while expanding their
appeal and maintaining their dominant market position.
Source: caci.co.uk
Corporate Strategy - International
Source: Global Perspectives: Case Study: How Ikea of Sweden Got to India
Corporate Strategy - International
Joint Ventures
Ikea will need to look at joint ventures and strategic alliances to become
successful in the Indian market. Since the government requires that local
business operations require 51% control by Indian nationals, Ikea's first step will
be to find franchise owners. These in turn will have to form alliance and joint
ventures to raise enough capital to develop the links necessary to form a
successful entity.
Source: Global Perspectives: Case Study: How Ikea of Sweden Got to India
Corporate Strategy - Financial
International Financial Market
• The Foreign Exchange Market Foreign Exchange Market
• Currency options and futures
Main Text Source: Global Perspectives: Case Study: How Ikea of Sweden Got to India
Corporate Strategy - Financial
Financial Strategy
The cost of establishing a new store (approximately 22,000 items) is quite high
when considering:
• Building acquisition, layout and design
• Sourcing franchise owners and human resources
• Establishing local supplier links
• Advertising and promotion of the new location (catalogues are expensive)
• Stocking the new store
The advantage of borrowing money locally is that the cost of borrowing will be
protected from inflation and exchange rate fluctuations. Investment money taken
from reserves of other operations may not carry any interest cost and therefore
be a cheaper source of investment. In the case of India, if Ikea decides to
franchise its operations there, the problem of financing the operation is taken care
of through franchising fees and royalties. Return of profit/royalties to Ikea of
Sweden could be facilitated in the transfer of product produced in India thus
increasing the marginal return from everyone involved.
Source: Global Perspectives: Case Study: How Ikea of Sweden Got to India
Corporate Strategy - Financial
Financial Strategy
Profits
Except in the largest cities, operation costs should be lower than Western
Europe. Labour costs are substantially lower in India, but the Ikea store concept
requires little human resources, so cost reductions must rely on other overhead
such as store, warehousing, power, taxes and advertising.
Probably the most effective method for cost reduction is to source a higher
percentage of goods form India.
Even Scandinavian designs could be reproduced in India.
Source: Global Perspectives: Case Study: How Ikea of Sweden Got to India
Corporate Strategy - Marketing
Marketing
Printable Fact Sheets:
Marketing
Marketing
By utilizing control points in the distribution
cycle, the firm is able to insure timely deliver
of products to retail stores all over the world.
Marketing
In one example, Ikea, which has been
importing the "streamlined and
contemporary Scandinavian style" to the
United States since 1985, found at least
one opportunity to export an American style Click on Image
to Europe, as Europeans are picking up on Source: © 2006 by the
some American furnishing concepts. In US-China Business Council
order to respond to this new demand, Ikea
now market "American style" furnishings for
the European market.
• Online Promotion
• IKEA stand at HotelExpo 2006 exhibition
• IKEA catalog “Furnishing Recipes for Hot
els Big and Small”
• “Fixhult” print ad for IKEA
• “Uninterruptible Food Supply”, IKEA print
ad
• IKEA print ad “Any table can become a s
morgasbord”
• IKEA promotion page “Office of Decorum”
Click on Image
Source: © 1995–2006
Art. Lebedev Studio
Corporate Strategy - Advertising and PR
Click on Image
Source:
Inter IKEA Systems B.V. 1999 -
2006
Corporate Strategy - Management
Source: Global Perspectives: Case Study: How Ikea of Sweden Got to India
Corporate Strategy - Management
• Cost leadership as a part of the management process
• Differentiation strategy
Click on Image
Source: Professional Management Review Africa
Corporate Strategy - Culture
Cultural Challenge
Source: Global Perspectives: Case Study: How Ikea of Sweden Got to India
Corporate Strategy - Culture
Cultural Challenge
But, few countries in the world have such an
ancient and diverse culture as India. India’s
culture has been enriched by successive
waves of migration, which were absorbed into
the Indian way of life. And, the diversity lies
the continuity of Indian civilization and social
structure from the very earliest times until the
present day. Modern India presents a picture
of unity in diversity to which history provides
no parallel.
Doing Business in India
Moreover, the Indian Council for Cultural
Source:
Relations (ICCR) has been working to project © 2000-2005 Executive Planet Inc.
Indian culture abroad and to bring to India the
rich manifestations of international culture. It
has thus become a major vehicle of
international cultural exchange.
Source: Global Perspectives: Case Study: How Ikea of Sweden Got to India
Corporate Strategy - Culture
Cultural Challenge
We can also focus on the Indian’s process of
development, which has been accompanied by
significant social changes and an increasing
awareness about issues.
Cultural Challenge
Source: Global Perspectives: Case Study: How Ikea of Sweden Got to India
Corporate Strategy - CSR
Source:
Corporate Strategy - Conclusions
Conclusion, Appendices and References
Together with innovative changes in the value chain, where consumers become Pro-sumers
and suppliers are turned into consumers, the concept of marketing high quality products at
low cost through a focused generic strategy, intended for the globally emerging middle-class
has served Ikea well.
Centralized control and product standardization is two necessary components of the firm's
long-term strategy.
In addition, the company has facilitated its international expansion through owned
subsidiaries subsidiaries and franchises. Future localization pressures will force Ikea to
change its global strategy in order to become more sensitive to local demands.
Greater emphasis on joint ventures and strategic alliances represent possible vehicles to
further build on Ikea's focus strategy. A new transnational oriented organizational structure
would further provide the necessary infrastructure needed to support such vehicles towards
true internationalization.
This in turn would impact on the present homogenous Scandinavian culture and introduce
new values, ideas and, perhaps, broaden Ikea's core competencies.
Source: Global Perspectives: Case Study: How Ikea of Sweden Got to India
Business Analysis
Also see
Quantitative Method
From Wikipedia, the free
encyclopedia
Larger Image
Source: BizEd
Click on Image
Business Drivers
Also see
• Association of Master Up
holsterers and Soft Furni
shers
Quants Handbook
Lecture 1: Functions & Economic Relationships
Lecture 2: Economic Models/Linear Models
Lecture 3: Basic Differential Calculus
Lecture 4: Optimisation
Lecture 5: Functions of Several Variables
Lecture 6: Unconstrained Optimisation
Lecture 7: Constrained Optimisation
Lecture 8: Growth & Dynamics
Lecture 9: Introduction to Difference Equations
• beliefs,
• norms and Larger Image
Click on Image
• customs Source: Wikipedia
• Organisational Capabilities
• Financial Analysis
Organisation
An organization or organisation (read more about -ize vs -ise) is a formal group
of people with one or more shared goals. The word itself is derived from the
Greek word ὄργανον (organon) meaning tool. The term is used in both daily and
scientific English in multiple ways.
• Organization terms
• Organisation in sociology
• Organisation in management and
organisational studies
• Organization theories
• Organizational structures
• Pyramids or hierarchies
• Committees or juries
• Staff organization or cross-functi
onal team
• Matrix organization
• Ecologies
• "Chaordic" organizations
• See also Click on Image. Larger Image.
Source: Howell & Costley
• Related lists
Financial Statements: The System
Larger Image
Larger Image
Click on Images
Source: Investopedia.com
Financial Statements: Analysis
Literature Review
• Strategic Planning
• Competition
• What in the World is Competitiv
e Advantage?
• Competitive Postion
: Competitive Advantage
• What is Sustainable Competiti
ve Advantage
• Sustainable Competitive Adva
ntage
Click on Image
Source: BRS
• Creating Business Value
• Interest Alignment Rents and
Competitive Advantage
Click on Image
Source: businessballs.com
• Performance measures to sup
port competitive advantage
Competitive Position: Competitive Advantage
Literature Review
• Competitive strategy
• Michael Porter: Generic Strategie
s
• Risk-related Challenges
Larger Image
Click on Image
Source: Vadim Kotelnikov, GIVIS, Ten3 East-West
Literature Review
• Corporate Capabilities
• Core Competency
• Strategic Intent
• Innovation
• New Paradigm: Resource-Based Theory
• Theory of Constraints
• Value Chain
• IKEA Modified Value Chain
• Organisational Culture
• Organisational Structure
• Economic Value Added
• Six Sigma
Larger Image
Click on Image
Also see Annotated Lecture Outline Source: Sumitomo Corporation
Global Strategies
Literature Review
• Going Global: Assess Market Opp
ortunities
• Institutions and Business Strategie
s in Emerging Economies: A Study
of Entry Mode Choice
• Globalization, Models of Competitiv
e Advantage and Skills
• The Competition of Countries
• Competitiveness of Nations: The F
undamentals
• Economist Country Briefings
Click on Image
Source: Agrium Inc. 2004
Also see Annotated Lecture Outline
Strategic Decision Making
Literature Review
• Decision Theory
• Decision Making
• Game Theory
• The Future of Game Theory
Click on Image
Source: Yale Economic Review
Click on Image
Source:
learningworks@telus.net
Strategic Planning
• Methodologies
• Situation Analysis
• Identifying cultures
• Perspectives
• Ethnographical versus Clinical approac
h
• Functionalistic versus Interpretionistic
approach
• Artifacts
• Visible artifacts
• Invisible artifacts
• Culture types
• Changing cultures and strategy
• Approaches Click on Image. Larger Image
• Resistance Source: University of Cambridge,
• Measurements Department of Engineering
• Goals, objectives and targets
• Mission statements and vision statements
• Why strategic plans fail
• External links
Competitive Position: Competitive Advantage
Competition is the act of striving against another force for the purpose of
achieving dominance or attaining a reward or goal, or out of a biological imperative
such as survival. Competition is a term widely used in several fields, including
economics, business, politics, and sports. Competition may be between two or
more forces, life forms, agents, systems, individuals, or groups, depending on the
context in which the term is used.
• Sizes and levels of competition
• Consequences of competition
• Competition in different fields
• Economics and business comp
etition
• Competition in biology and ecol
ogy
• Competition in politics
• Sports competition
• Competition in education
• The Study of competition
• Competitiveness
• Econometrics
• See also Click on Image
Source:Brecker Associates
Sustainable Competitive Advantage
Larger Image
Click on Image
Source: Vadim Kotelnikov, GIVIS, Ten3 East-West
Sustainable Competitive Advantage
In marketing and strategic management
, sustainable competitive advantage
is an advantage that one firm has
relative to competing firms. The source
of the advantage can be something the
company does that is distinctive and
difficult to replicate, also know as a
core competency, for example P&G'
ability to derive superior consumer
insights and implement them in
managing its brand portfolio.
Larger Image
Click on Image
Source: Infosys Consulting
Creating Business Value
Information technology facilitates new and more
efficient way of creating business value in the
new economy. As a result, instead of the
traditional vertically integrated value chains,
organizations must adopt business models
based on independent layers of value-creating
activities.
• Meltdown of the Value Chain
• Internal capabilities
• Corporate capabilities
• Resource-based view
• Capabilities in the new economy
• Synergy
• Patents
• Effective leadership
• Teamwork
Larger Image
• Continuous learning Click on Image
Source: Vadim Kotelnikov, GIVIS,
• Tacit knowledge Ten3 East-West
Core Competency
• Core Competency
• The Work of Hamel and Prahalad
• Sustainable competitive advantage
• Synergy
• Strategic Thinking
• New-to-the-World Product Developme
nt
• Managing Your Value Chain Larger Image
Click on Image
• Strategy Implementation Source: Vadim Kotelnikov, GIVIS, Ten3 East-West
Innovation
• Efficiency Improvement
• New ways of doing business
• New rapidly globalizing economy
• Technological innovation
• Technology Transfer
• Fast Company
• Reaching and servicing customers
• The Entrepreneur
• Innovation project management
• Roadmaps
• Guiding principles
• Business processes
Click on Image
Source: Vadim Kotelnikov, GIVIS,
Ten3 East-West
New Paradigm: Resource-Based Theory
• Strategic Marketing and the Resource
Based View of the Firm
• Business Strategy
• Setting Objectives & Planning
• Customer Satisfaction
• Performance Management
• Performance Measurement Syst
em
• Balanced Scorecard (BSC)
• Service-Profit Chain
• Sustainable Growth Strategies
Click on Image
Source: Vickers
IKEA Modified Value Chain
Michael Porter argues that an
organization can enhance its
competitive positioning by performing
key internal activities in the value
chain at a lower cost and better than
its competitors (Bartol et al, 1993:
211).
Ikea has modified the value chain approach by integrating the customer in the
process and introducing a two-way value system between customers, suppliers,
and Ikea's headquarters.
In order to furnish the customer with good quality products at a low cost, the firm
must be able to find suppliers that can deliver high quality items at low cost per
unit. The headquarters provides carefully selected suppliers with technical
assistance, leased equipment and the necessary skills needed to produce high
quality items.
This long-term supplier relationship does not only produce superior products, but
also add internal value to the suppliers (Normann et al, 1993: 72). In addition, this
value-chain modification differentiates Ikea from its competition.
Organisational Culture
Organizational culture comprises the attitudes, values, beliefs, norms and
customs of an organization. Whereas organizational structure is relatively easy to
draw and describe, organizational culture is considered to be less tangible and
more difficult to measure. It is also called Company Culture.
• Pre-bureaucratic
• Bureaucratic
• Functional Structure
• Divisional Structure
• Post-Bureaucratic
• Matrix organization
• Multi-Unit Organization
• Adhocracy
• See also
Larger Map
Source: BizEd,
University of Bristol
Illustration by Viktor
Koen for Newsweek
Comparative Advantage
In economics, the theory of comparative advantage explains why it can be
beneficial for two countries to trade, even though one of them may be able to
produce every kind of item more cheaply than the other. What matters is not the
absolute cost of production, but rather the ratio between how easily the two
countries can produce different kinds of things. The concept is highly important in
modern international trade theory.
Click on Image
Source:
Cognitive Technolo
gies
.
Decision Making
Larger Image
Click on Image
Source: DM Review
Game Theory
Game theory is a branch of
applied mathematics that studies strategic
situations where players choose different
actions in an attempt to maximize their
returns. First developed as a tool for
understanding economic behavior, game
theory is now used in many diverse
academic fields, ranging from biology,
psychology to philosophy. Beginning in the
1970s, game theory has been applied to
animal behavior, including species'
Larger Image
development by natural selection. Because Click on Image
of interesting games like the Source: David D Friedman
prisoner's dilemma, in which rational self-
interest hurts everyone, game theory has
been used in political science, ethics and
philosophy. Finally, game theory has recently
drawn attention from computer scientists
because of its use in artificial intelligence and
cybernetics.
Game Theory
• Representation of games
• Normal form
• Extensive form
• Types of games
• Symmetric and asymmetric
• Zero sum and non-zero sum
• Simultaneous and sequential
• Perfect information and imperfect informatio
n
• Infinitely long games
• Uses of game theory
• Economics and business
• Descriptive
• Normative
• Biology
• Computer science and logic
• Political science Larger Image
• Philosophy Click on Image
• History of game theory Source: Elmer G. Wiens: Egwald Web Services Ltd
• Notes
• References
Lecture
Opening Remarks
It is useful to start the session by recapping on
the previous lecture and emphasizing the notion
of ‘strategy as imperfection’ or the quest for
‘unfair’ advantage. This lecture explores the idea
of competitive advantage in more detail and puts
some flesh on the bare bones of generic
strategies introduced in the preceding session.
The lecture focuses on the idea that strategy is
about the position of an organisation with respect
to its markets and competitors (the so called
market-based or positioning school) and looks at
the relationships between market structure,
pricing and strategy. Larger Image
Click on Image
Source: Wikipedia
The Market Positioning School
A recap on the ‘generic strategies’ framework
introduced briefly in the last chapter and
restatement of the stuck in the middle hypothesis.
Competitive Position - Competitive Advantage 2/4
Industry Transformation
Using the 5 forces framework to gain insight in
to industry transformation
. On undergraduate programmes this may be
omitted from the main lecture and developed
in tutorial sessions.
Larger Image
Click on Image
Business Models
Source: Vadim Kotelnikov, GIVIS,
This is an optional part of this session and Ten3 East-West
may be considered in a later slot.
An explanation of the terminology. The key
elements of a business model. Business
models in practice. Achieving a sustainable
and defensible strategic position.
Strategic Capability: Core Competence 1/3
Lecture – a recap of prior concepts and the logic of the market-based view of the firm. A
discussion of the way this lecture fits with the overall framework of the strategy course.
SLIDE: Figure 1.6 A systemic model of strategy
The Resource-based View of the Firm- an explanation of the main tenets of the resource-
based view and the ways in which it differs from the market-based view.
SLIDE: The market-based versus the resource-based view of the firm.
Linking the Market-based and Resource-based Views – discussion of the ways in which
these two perspectives complement each other which draws on the notion of key
success factors. For undergraduates this could be the concluding slide.
SLIDE 7.10
SLIDE: Figure7.6
Strategic Capability: Core Competence 3/3
Competence-based Competition – an
introduction to the notions of strategic intent and
strategic innovation, emphasizing the role of
learning.
SLIDE: Figure 7.7
Click on Image
Source: © 2000-2006 by The Globalist
Global Strategies 3/6
National Competitive Advantage – an
introduction to, and explanation of, the
determinants of national competitive advantage
(Porter’s diamond model). Lectures to
postgraduate audiences could also include a
discussion of the limitations of the model
(discussed on p.434-436 of the text) and
introduce the double diamond model.
Slide: Figure 11.1
The Drivers of Globalization – a discussion of the forces that are driving the industries
and firms to go global and the limitations of, and tensions in, this process
Slide: Table 11.4
Strategic Choices – an explanation of Bartlett and Ghosal's four basic strategies used to
enter and compete in international environments
Slide: Figure 11.5
Click on Image
Source:© 2000 -2006 Hofstra University