IT PROJECT: ADVANCED CAR

WORKSHOP (SERVITNOW)
Muhammad elfandi ariasyah – 230188562
Yonathan Hasudungan Simangunsong –
2001614556
Ibrahim Sinarta Setiadi – 2001553661
Keane Kaeo – 2301895290
Nizar Fadhilah Zalda - 2301898185
General Idea
◦ With the current state of car workshops, repairs, and car part retailing, the process can be very jarring. Having to research
about car parts, personally bringing the car in a workshop , and an overall very very long process. The ServItNow perspective
follows the idea of convenience, we strive to create a more uncomplicated and effortless process for all the car needs our
clients might request, making it easier for people to solve their car problems.
◦ ServItNow is an application-based car workshop that operates under a more digitalized, and cloud-based service. We provide
two options to out clients. Firstly, the clients could personally request one of our mechanics to come to the client’s house and
resolve any problems there (with out own prepared kit). Secondly, a booking feature is offered for clients who would rather
not queue in real time. And yes, all of this is accessible from an application. Not to mention, we have a digital store ready with
a well-stocked inventory of car parts and scraps with personalized delivery to our client’s homes.
◦ Our purpose of this business model is to take a more modern approach to the workshop business, rather than a traditional one.
Using an online format in providing our services will benefit us in terms of efficiency as well as be seen as a more desirable
and easy choice to their problems.
Project Value
◦ Better = For our “Better” factor, we believe that ServItNow should be safer in terms of keeping our clients safe at home during
the pandemic or in general (With other reasons to stay home), as well as the skills presented in our mechanics when requesting
a repair, etc.
◦ Do More = We would like to create a networking of partnerships with well-known car part brands to offer higher quality
inventory for our clients. Creating several advertisements to promote and entice customers towards our application and service
as well as the products of our partners.
◦ Faster = Our booking system for queuing in a designated car workshop of ours or the requesting of a mechanic for a repair at
your house promotes the “Faster” aspect, this speeds our operation and deadline while maintaining efficiency.
◦ Cheaper = We will integrate a token system in our application where a loyal or regular customer would gain tokens the more
times they use our application. This could be traded for promos, vouchers, or package deals.
MOV
◦ Scope: Our scope is to achieve the most basic functionality on our application through some of our features. Registration
should be available with a strong database that will maintain simplicity. The “come to you house” service should also be
established with a strong communication method. And finally, our online retail store should be prepared with enough stock to
always provide any potential clients.
◦ Quality: All our mechanics will undergo a strong training routine that will increase the quality of the personal side of our
mechanic as well as the work done.
◦ Schedule: We want to achieve full operation in the first few months of our project. In the first weeks we would promote our
brand name through advertisements and connections while training our newly mechanics at the same time. By 1 month, all the
financial requirements, training, and inventory should be either ready or on their way. The application creation will take place
a few months prior to the preparation stage.
◦ Budget: Our budget includes cost of hiring mechanics, advertisements, and buying car parts or tools in bulk. Buying in bulk
should reduce our cost of production and increase profits.
Summarize the MOV
◦ Financial: This project will be successful if we could display a profit yield of at least %5 in the first 4 months of our project
release with a constant stream of customers on a day to day basis. We would also like to maintain an accessible and sufficient
number of stock for our digital store (Retailing car parts).
◦ Customer: We would like to maintain a good flow of customers with around 6-8 customers a week. We would also strive for a
good review ratio for our application and satisfied customers.
◦ Operational Status: Our goal is to retain a strong operation standard with no mistakes or problems after one month of our
release.
Project Charter
 Project Stakeholders
Name Muhammad elfandi ariasyah
Yonathan Hasudungan Simangunsong
Ibrahim Sinarta Setiadi
Keane Kaeo
Nizar Fadhilah Zalda

Title or roles Owner

Phone Numbers 081287876809

085939598717

082110011308

085717581916

E-mail Addresses Muhammad.ariasyah@binus.ac.id

Ibrahim.Setiadi@binus.ac.id
keane.kaeo@binus.ac.id
nizar.zalda@binus.ac.id
 Project Description
Background With the current state of car workshops, repairs,
and car part retailing, the process can be very
jarring. Having to research about car parts,
personally bringing the car in a workshop , and an
overall very very long process. The ServItNow
perspective follows the idea of convenience, we
strive to create a more uncomplicated and
effortless process for all the car needs our clients
might request, making it easier for people to solve
their car problems.

Desciption of Challenge The challenge is to lure workshop business people

to want to use the application we developed

Overview of desired impact The desired impact is that the automotive industry
can be more modern and faster in all forms of
business activities
 MOV
Statement or table format This project will be successful if we could display a
profit yield of at least %5 in the first 4 months of
our project release with a constant stream of
customers on a day to day basis. We would also
like to maintain an accessible and sufficient
number of stock for our digital store (Retailing car
parts).
We would like to maintain a good flow of
customers with around 6-8 customers a week. We
would also strive for a good review ratio for our
application and satisfied customers.
 Project Scope
the functional requirements that must
exist in the system to be made are:
non-functional data requirements:
1. the user can choose what type of
service to perform
2. the system can find out the point of
location of services from the gps
3. the system can receive and respond
to customer orders
1. Integrated data
2. the system can still run even with a
slow connection
3. Page load time is not more than 0.5
seconds
4. The system can handle more than
100 ordering requests
5. can speed up data access
 Project Schedule Summary
Project start date Monday,08/03/2021

Project end date Monday,31/05/2021

Timeline of project phases and milestones Research will start at March 10 and finish at March
26

Planning will start at March 27 and finish at March

28
Coding will start at March 30 and finish at April 30
Testing System will start at April 30 and finish at
May 03
System Implementation will start at May 03 and
finish at May 17
Continuous maintenance from May 17

People Every member that is stated above

 Qualities Issue
Specific quality requirements
This project will be successful if we could
display a profit yield of at least %5 in the
first 4 months of our project release with a
constant stream of customers on a day to
day basis. We would also like to maintain an
accessible and sufficient number of stock for
our digital store (Retailing car parts).
 Resource Required
People Recruiting professionals and making the
coding and implementing the app.

Technology

Facilities Workshops to be implemented on

Other Miscellaneous

Resources to be provided :
Resource MySQL as a database, Computers, Human
Resource, Workshops.
Name of Resource Provider
Data to be Provided
 Budget Summary
Project Component Component Cost
Acomodations Rp.50.000.000
Management Rp.30.000.000
Implementation Rp.40.000.000
Design and analysist Rp. 75.000.000
Testing and Training Rp. 30.000.000

TOTAL Rp. 225.000.000

 Assumption, Constraints & dependencies

Assumptions used to develop estimates
1. The survey and its working days were carried out
for 1 week
2. the cost is fully borne by the repair shop
ServItNow
3. There was no internet disruption during project
implementation
4. Funds already exist at least 50% of the total

Risks These risks from ServItNow have been identified, the

project manager will determine and implement the
necessary risk mitigation strategies accordingly to
minimize the possible risks. These risks are as follows,
The project is not completed on time because the scope
of the project is widening, the general public is not
familiar with the concept of this idea, Changes from
outside such as government policies, taxes, etc.
Constraints users can only input new data and access their own
data,