BUSINESS SYSTEMS: DELIVERABLE 2: BUSINESS SECTION 2014 Name Jing Liu NetID jliu994 Group Number: 149 Website Link: Tutorial Details Tutor: Helen Tuesday 1pm Time Spent on Assignment: 20 hours Word Count: 1618 2 2 INSERT AN APPROPRIATE TITLE HERE INTRODUCTION People who live in the big and bustling city face this problem at the daily bases.
BUSINESS SYSTEMS: DELIVERABLE 2: BUSINESS SECTION 2014 Name Jing Liu NetID jliu994 Group Number: 149 Website Link: Tutorial Details Tutor: Helen Tuesday 1pm Time Spent on Assignment: 20 hours Word Count: 1618 2 2 INSERT AN APPROPRIATE TITLE HERE INTRODUCTION People who live in the big and bustling city face this problem at the daily bases.
BUSINESS SYSTEMS: DELIVERABLE 2: BUSINESS SECTION 2014 Name Jing Liu NetID jliu994 Group Number: 149 Website Link: Tutorial Details Tutor: Helen Tuesday 1pm Time Spent on Assignment: 20 hours Word Count: 1618 2 2 INSERT AN APPROPRIATE TITLE HERE INTRODUCTION People who live in the big and bustling city face this problem at the daily bases.
Name Jing Liu NetID jliu994 Group Number: 149 Website Link: http://infosys110group149.blogspot.co.nz/ Tutorial Details Tutor: Day: Time: Helen Tuesday 1pm Time Spent on Assignment: 20 hours Word Count: 1618
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2 INSERT AN APPROPRIATE TITLE HERE INTRODUCTION People who live in the big and bustling city face this problem at the daily bases. Its so hard to find a parking space in the downtown or busy shopping centre. This problem is one of the most problematic issues and existing in many countries in the world. Use our application can simply slove this problem. Our app can provide specific parking information to our customers, including the position of depot, the available parking space, even the expiration time of other vehicles parking. Not only just the query system, our app also provide the booking service. User can reserve the available parking spaces through our app and we will keep the space for our customers until they arrive or cancel the booking. Therefore, the parking troubles will no longer being the issuse in our life. 3. BUSINESS SECTION 3.1 Vision Control and provide the traffic information to all the drivers around the workd. Help people to slove the traffic problem they may face everyday. Make the traffic in the world to be more convenient. 3.2 Industry Analysis: Online parking reservation industry Industry: Online parking reservation industry: Online parking reservation industry is an industry which provides an online parking reservation service and parking inquiry service. It is the product of 20 th century telecommunication and information technologies.
Force: High/Low: Justification: Buyer power: Low In New Zealand, there are a lot of people will drive. They are all possible to be our customers.
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3 (No author, 2014) Because our serivice is unique, therefore these people doesnt have too many choices of using other app to meet their requirment. Supplier power: Low From the research, there are lots of IT companies in new zealand which can provide us technical support. We have many choices of our supply company. Threat of new entrants: High It is really hard to create a successful app, because to achieve this, it need to spend lots of time and money to create a good app. A company also earned less money for a period of time until their app become more popular. Its a very risky investment. (Sam Laird, 2012) Threat of substitutes: high There are still some similar software cound be the threat of substiitutes such as PrimoSpot Parking, SpotSwitch and google map. These app has the same function which could people to find the parking lots. These apps has been used widely. (Mike Schramm, 2009) Rivalry among existing competitors: High As we know some app such as google map is very popular right now and it also free to download and used. It also help people to find the location of parking lot but not providing booking serives. Therefore, it will be very interesting to some people and a strong competitor for our
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4 business.(No author, 2010) Overall attractiveness of the industry: Online parking reservation industrys overall attractiveness is high. It will encounter some obstacles in the similar serivice and product industry competition.
3.3 Customers and Thei r Needs The target market of our product will be all the New Zealanders who will dirve. Once they drive to an unfamiliar place or some busy commercial distric or shopping centre. They could not find a parking space immediately, therefore they could use our application to help them quciky find a parking space. Our customers want to get the fast serivice and accurate information, as well as convenient reservation service. Our serivices are able to meet their needs 3.4 The Product and Service Our customers could use our application at anytime, anywhere, as long as your smart phone can recevice the 3G or wifi network. Our application is very simple to use, just a few simple actions can help our customers quickly find their parking spaces. Meanwhile, we can also provide booking services according to our customer needs. We will set aside the parking spaces for our customers immediately. This will provide a convenient and efficient service to our customers. 3.5 Suppliers and Partners For this software to work, we will need to work with IT companies. IT companies will follow our requirements to make the application for our customers, and they will also provide maintenance and updateing service. IT companies is the supplier of our technical assistance. In order to make our software more extensive and accurate. Establish a partnership with the parking lots is very necessary. Parking lots will provide the parking spaces and set aside the space for our customers. Therefore, those parking lots are our main suppliers and also our partners. Not just the parking space in these parking lots, our application also help our
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5 customers to find those temporary parking spaces which on the street. To achieve this, we also need to cooperate with Auckland transport. 3.6 Strategy: Cost leadership Using our software does not need to pay high fees and our software is also free to download. Therefore, our customers are only required to pay their parking fees and a liitle service charges. Our cost strategy is focus on the low cost. New Zealand is the whole market for our business. In this country, most of people will drive and these people are likely to become our customers. We have huge number of people to be our customers therefore our competitive scope is broad market. The overall strategy is therefore Cost leadership. 3.7 Value Chain Activity: Deliver the services The most important value chain activity for this business is Deliver the services Delivering the service to our customers is the most essential value chain activity to our company. This is because Delivering the service to our customers is the most essential value chain activity to our company. This is because our company is focus on providing the convenient, faster and more accurate service. Let our customer satisfaction with our service, its will help us to improve our credibility and visibility.
3.8 Business Processes 3.8.1. SOFTWARE MANAGEMENT PROCESS This process is really important for our business. The purpose of this process are the software monitoring and control which keep our application work in a good conditions and up to date. If the software deviates from the plan or have some problem, then the project manager can take action to correct the problem at the first time. This process can improving the stability of the system.
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6 REPLACE WITH BUSINESS PROCESS 1 MODEL START Monitoring Control Regularly check the operation of system Its our system running in the good condition No Take the action to correct the problem Recheck the system and see if the problem has been fixed YES END NO Yes Collating of the update resources Installed the update resources to the system Check if the system work properly with the new resources Yes Uninstalled the resources and re- design the upgrades No Check the new system YES No
3.8.2. PARKING SPACE DELI VERY PROCESS - This is one of the crucial processes in our companys business as we are providing delivery convenience to our customers. This process focus on the customers reservation. It will help us to provide the convenient service and accurate information to our customers. Through this process, we can ensure our customers get their parking spaces which they have been delivered. They do not need to worry about the parking space being taken away by other people. This process can improve the quality of our service and increase the satisfaction of our customers.
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7 REPLACE WITH BUSINESS PROCESS 2 MODEL
Start System received the booking information from our customers smartphone The system automatically send a message to the designated parking lots The administrator will check the message which been send by system and take the action to keep the parking space for the customer Check If the previous car leaved or still park in that space Warning the owner or impose a fine yes Administrator will send the information back to the system The system send the new message to the customer and find another parking space for our customer END No
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8 3.9 Functionalities 3.9.1. SOFTWARE MANAGEMENT PROCESS Maintain and improve the softwares system, increase the software stability Update the softwares system. 3.9.2. PARKING SPACE DELIVERY PROCESS Provides booking services Reserved the parking space for the customers. 3.10 Systems
3.10. 1. SOFTWARE MAINTENANCE SYSTEM This system is established for the maintenance and inspection of the software. Therefore, we could find some errors and problems which exist in our software. It can greatly enhance the stabilty of the software running and make sure the software is not easy to make mistake when the people using it. 3.10. 2. SOFTWARE UPGRADE SYSTEM The software upgrade is also very important for our company. The role of system is to regularly carry out some necessary software upgrades. For example, add some new functionalities into the software or change the Software appearance. Improve the functionailty of our software and make it becmoing more and more advanced. 3.10. 3. DELIVERY SYSTEM - This is the key system for our entire companys services. This system will be able to help us to reserve a parking space for customers in the most efficient way. With this system, it will greatly improve customers satisafaction with our serivices and also improve our companys visibility and credibility. This is especially important for the future development.
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9 3.11. Summary Table: Value Chain to Systems
Value Chain Activity Processes Functionalities Specific Information System(s) Broad Information System(s)
Bavarian bergkase fromage queso 1. Software managemen t process 1. Maintain and improve the softwares system, increase the software stability
2. Update the softwares system Software maintenance system
Software upgrade system Decision support system
Decision support system 2. Parking space delivery process 1.Provides booking services
2.Reserved the parking space for the customers
Delivery system
Customer relationship management system
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10 CONCLUSION Our business included inquiries, reservations and other convenient customer service. We aim to provide the most accurate and efficient parking reservation service to our customer. A good and friendly relationship has to be establish between our company and customer. We also have a complete system and business process to ensure the operation of our serivices. Our business can also help to fix some traffic problems and improve the urban construction, provide more convenient and technology living environment to the people. REFERENCES When driving is not an option. (2013). Retrieved from: http://www.stuff.co.nz/motoring/news/10052615/When-driving-is-not-an-option
IndexNZ. Searched for Software Firms in New Zealand. Retrieved from: http://www.indexnz.com/Top/Computers-and-Internet/Software/Software-Firms
Sam Laird. (2012). Why Creating a Successful App Is Harder Than You Think. Retrieved from: http://mashable.com/2012/05/02/successful-app-infographic/
Mike Schramm. (2009). Two apps to help you find a praking spot. Retrieved from: http://www.tuaw.com/2009/12/04/two-apps-to-help-you-find-a-parking-spot/
Find a Parking Spot with Google Maps. (2010). Retrieved from: http://googlemapsmania.blogspot.co.nz/2010/05/find-parking-spot-with-google-maps.html