Contoso

9 PRINCIPLES OF A
MODERN
PREVENTIVE
MAINTENANCE
PROGRAM

January 15, 2021

Hanif H Zulfikar
Agenda

History of the development of

Reliability Centered Maintenance
(RCM)

9 Principles of a Modern Preventive

Maintenance Program

03/29/2021 Annual Review 2

FIX IT WHEN IT
BREAKS

In those days industry was not very

complex or highly mechanized. The
downtime was not a major issue and
preventing failures wasn’t a concern
Most equipment in use was simple
and more importantly, it was over-
designed
This made equipment reliable and
easy to repair. And most plants
operated without any preventive
maintenance in place

Before World War II

03/29/2021 Annual Review 3
TIME BASED
OVERHAULS
Wartime increased the demand for many diverse
products, mean while the supply of industrial Laboure
dropped
Productivity became a focus. By the 1950’s more and
more complex machines were in use across almost all
industries.
A focus on preventing equipment failures emerged. And
the idea took hold that failures could be prevented with the
right maintenance at the right time
The industry moved from breakdown maintenance to
time-based preventive maintenance. Fixed interval
overhauls or replacements to prevent failures became the
norm

During World War II

03/29/2021 Annual Review 4
MORE MAINTENANCE, MORE
FAILURES
Between the 1950s and 1970s
MORE MAINTENANCE, MORE FAILURES
After World War II air travel became widely
accessible. By 1958 the Federal Aviation
Administration (FAA) had become concerned
about reliability and passenger safety. Increasing the amount of preventive
maintenance had three very unexpected
The dominant thinking was that components outcomes:
would fail after reaching a certain age. And
replacing Components will prevent a failure. 1. Some failure decrease
In the 1950’s and 1960’s the typical aircraft 2. A larger number of failures occurred just
engine overhaul was every 8,000 hours. When as often as before
there is an increasing number of failures, the 3. Most failures occurred more frequently,
conclusion is change component before 8,000 more maintenance leads to more failures
hours. So, maintenance was done sooner and the
time between overhauls reduced.
03/29/2021 Annual Review 5
Introduction

Profits are up, and losses are down! We

are very proud of the progress our team
has made. ​
Today we’ll review our wins and losses
from last year and give you an
overview of what you can expect for
next year.

03/29/2021 Annual Review 6

Results from
last year

Let’s dive in
 Growth by sector

5
4.5
4.4
4.3

3.5

2.8
3
2.5
2.4

1.8
2

2
Q1 Q2 Q3 Q4

Series 1 Series 2 Series 3

03/29/2021 Annual Review 8

 Growth by sector

Q1 Q2 Q3 Q4

Series 1 4.3 2.5 3.5 4.5

Series 2 2.4 4.4 1.8 2.8

Series 3 2 2 3 5

Series 4 3.4 6 2.3 1

03/29/2021 Annual Review 9

Contoso was great to work
with. Patrice was my
representative and she
anticipated my needs and
worked diligently to fix
my issue.

A satisfied customer
 Team

Ana Roman Federico Jim Larissa

Sales Manager Sales Representative Sales Representative Support Representative Support Representative

03/29/2021 Annual Review 11

 Timeline
Q1 Q2 Q3 Q4
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

Product launch Product launch Product launch Product launch

Lorem ipsum dolor sit Lorem ipsum dolor sit Lorem ipsum dolor sit Lorem ipsum dolor sit
amet, consectetur amet, consectetur amet, consectetur amet, consectetur
adipiscing elit. Mauris adipiscing elit. Mauris adipiscing elit. Mauris adipiscing elit. Mauris
vitae lorem id leo vitae lorem id leo vitae lorem id leo vitae lorem id leo
accumsan. accumsan. accumsan. accumsan.

03/29/2021 Annual Review 12

Goals for Q1

Employee opportunities Business priorities

End of fiscal celebration on July 15th
Employee day of learning on August 14th
Employee Yoga on September 3rd
Seminar series begins September 10th
Increase customer satisfaction by 2%
Maintain growth
Diversify investment in sector 2
Initiative partnership with 3rd party
organizations

03/29/2021 Annual Review 13

Goals for Q2

Business opportunities Added priorities Employee priorities

Decrease the number of Interns begin

Increase customer satisfaction rotations by at least 2
by 2% Indoor rec leagues
Ensure the cost of
Maintain growth development stays below Chess tournaments
budget
Big Game watching party

03/29/2021 Annual Review 14

Summary

We’re delivering for our customers Our business is good

Last year we supported thousands of Profits are up in the last quarter by 3%
customers and sold 60,000 units

Our customers keep coming back We’re getting our work done
We increased customer retention by 4% We finished the consolidation project

Our team is growing We’re leaders

We welcomed 3 new team members We are top leaders in the industry across
last quarter the board

03/29/2021 Annual Review 15

Conclusion

Thanks to your commitment and

strong work ethic, we know next year
will be even better than the last.
We look forward to working together.

Ana
Sales@contoso.com

03/29/2021 Annual Review 16