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  • 1st BPP Observation

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    MaRiLoU AlApAg
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    The document appears to be from an annual review meeting at Contoso. It includes an introduction noting increased profits and decreased losses. A review of results from the last year shows quarterly growth across three sectors. The team members are introduced. Goals for the next year include new product launches each quarter and initiatives to improve customer satisfaction, social media presence, and control development costs. The meeting summary recaps the business's success in meeting priorities around growth, customer retention, project completion, and industry leadership. It thanks the team for their work and commitment to future success.

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    1st BPP Observation Ppt

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    The document appears to be from an annual review meeting at Contoso. It includes an introduction noting increased profits and decreased losses. A review of results from the last year shows quarterly growth across three sectors. The team members are introduced. Goals for the next year include new product launches each quarter and initiatives to improve customer satisfaction, social media presence, and control development costs. The meeting summary recaps the business's success in meeting priorities around growth, customer retention, project completion, and industry leadership. It thanks the team for their work and commitment to future success.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
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    8 views20 pages

    1st BPP Observation

    Uploaded by

    MaRiLoU AlApAg
    The document appears to be from an annual review meeting at Contoso. It includes an introduction noting increased profits and decreased losses. A review of results from the last year shows quarterly growth across three sectors. The team members are introduced. Goals for the next year include new product launches each quarter and initiatives to improve customer satisfaction, social media presence, and control development costs. The meeting summary recaps the business's success in meeting priorities around growth, customer retention, project completion, and industry leadership. It thanks the team for their work and commitment to future success.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 20

    Annual

    review

    Contoso

    September 24, 20XX

    Customer Success Team


    Store tools and
    equipment

    11/12/2023 2
    PRAYER

    11/12/2023 3
    Identify what is being defined or described.

    11/12/2023 4
    Keep this when not
    in use to avoid
    cuts/wounds

    11/12/2023 5
    Keeping tools in this
    condition may result
    to rusting

    11/12/2023 6
    Tags placed in storage
    for you to easily locate
    the tools

    11/12/2023 7
    Agenda
    01 Introduction

    02 Results from last year

    03 Team

    04 What's next

    05 Closing

    11/12/2023 8
    01
    Introduction
    Profits are up, and losses are down! We are
    very proud of the progress our team has
    made.

    Today we’ll review our wins and losses from


    last year and give you an overview of what
    you can expect for next year.

    11/12/2023 9
    02
    Results from last year
    Growth by sector

    5
    4.5
    4.4
    4.3

    3.5

    2.8
    2.5
    2.4

    1.8
    Q1 Q2 Q3 Q4

    Series 1 Series 2 Series 3


    11/12/2023 11
    Growth by sector

    Q1 Q2 Q3 Q4

    Series 1 4.3 2.5 3.5 4.5

    Series 2 2.4 4.4 1.8 2.8

    Series 3 2 2 3 5

    11/12/2023 12
    Contoso was great to work with. Patrice was my
    representative and she anticipated my needs and
    worked diligently to fix my issue.

    A satisfied customer

    11/12/2023 13
    03
    Team

    Ana Larissa Roman Federico Alejandra


    CFO CFO CTO COO CPO

    11/12/2023 14
    04
    What’s next
    Monthly timeline
    Q1 Q2 Q3 Q4
    Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

    Product launch Product launch


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    adipiscing elit. Mauris vitae lorem id leo adipiscing elit. Mauris vitae lorem id leo
    accumsan. accumsan.

    Product launch Product launch


    Lorem ipsum dolor sit amet, consectetur Lorem ipsum dolor sit amet, consectetur
    adipiscing elit. Mauris vitae lorem id leo adipiscing elit. Mauris vitae lorem id leo
    accumsan. accumsan.

    11/12/2023 16
    Goals for
    Q1 Employee opportunities
    • End of fiscal celebration on July 15th

    • Employee day of learning on August 14th

    • Employee Yoga on September 3rd

    • Seminar series begins September 10th

    Business priorities
    • Increase customer satisfaction by 2%

    • Maintain growth

    • Initiative partnership with 3rd party organizations


    11/12/2023 17
    Goals for
    Q2
    Business Added Employee
    priorities priorities opportunities
    • Improve our social media • Interns begin
    • Increase customer presence
    • Indoor rec leagues
    satisfaction by 2% • Ensure the cost of development
    stays below budget • Chess tournaments
    • Maintain growth • Big Game watching party

    11/12/2023 18
    Summary
    Our business is good Our customers keep coming back
    Profits are up in the last quarter by 3% We increased customer retention by 4%

    We’re getting our work done We’re leaders


    We finished the consolidation project We are top leaders in the industry across the board

    We’re delivering for our customers Our team is growing


    Customer satisfaction increased from 70 to 80% We welcomed 3 new team members last quarter

    11/12/2023 19
    05
    Closing
    Thanks to your commitment and strong work
    ethic, we know next year will be even better
    than the last.

    We look forward to working together.

    Ana

    sales@contoso.com

    11/12/2023 20

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