Training and Development

for the New Generation in

the Digital Economy
Lecture by: ALEXIS JAN M. PATACSIL, DBA, EDD.
Logo Quiz
WHY are we here?
 Invest on Human Resource.
Education is an INVESTMENT
PM Nehru:
“Training is expensive, however no training is
far expensive”
 Change

Inevitable

Imperative

Dynamic

Development
 Change=Challenge
Changing People Expectations

Rapidly changing technology

Emphasis on increased productivity

New modalities of employment

Flatter organization

Fall of command-and-control manager

 Digital Economy

Digital Economy is today’s economy

Internet of Things

Both Economic and Social

Way to 4th Industrial Revolution

Digital Economy is Imperative

Fast but slow

Complicated but simple

Converged but diverged

1st Industrial Revolution

“mechanization”

steam/coal-powered external combustion engines

birth of factories
2nd Industrial Revolution

new source of technology—electricity, gas and oil

combustion engine

chemical synthesis

invention telegraph
3rd Industrial Revolution

“automation”

rise of electronics

emergence of nuclear energy and biotechnology

3rd Industrial Revolution

“digitalization”

rise of digital natives

artificial intelligence

emergence of digital economy

 Business Environment

Digital is “business as usual”

No longer technological evolution, instead, technological

REVOLUTION

Not all companies can catch up (industrial, national,

international level)
 Business Environment
focuses on four themes (Andersen & Berger, 2016)

Organizational Leadership- It all starts with the Corporation’s

strategic direction. Managers no longer just decide based on
leadership and managerial skills but based on research.

Product Enhancements- we are no longer just offering products

and services but experience and solutions; innovation is
multidimensional (4Ps)

Collaborative Innovations- cooperation not competition

Customer Expectations-emergence of the new generation of

digital natives
Generation Change
GEN YZ
GEN YZ
 NEW GEN

GEN Y- The older ones are already migrating to the digital

world, while the younger ones are digital natives

GEN Z- digital natives

Both generations are accused of having unique attitudes that are

way far from the older generations
 GEN Y

61%- aggressive to enter new territories

63%- planning to raise fresh equity to finance their growth

source: Philippine Startup Survey

 GEN Z

63% went to college to become entrepreneurs

42% wanted to become self-employed in the future

81% believed that education is very important

Table 15 Score of Cohorts on
Experiences based on
Productivity Level for Sales,
Profit and ROI

Millennial Non- Unidentifi

s millennial ed
s
Productivity Level Experience Sales Profit ROI Sales Profit ROI Sales Profit ROI

1-Unproductive Academic
3.4 3.4 3.4 4.5 3.8 3.8 3.3 3.1 3.1
Practical
4.1 4.1 4.1 3.8 3.7 3.7 5 4.8 4.8
Virtual
3.1 3.1 3.1 2.3 3 3 2.3 2.7 2.7
2-Somehow Productive Academic
3.6 3.8 3.8 3.9 3.9 4.1 3.1 3 3.2
Practical
3.8 3.8 3.8 4 4.2 4.1 3.5 3.9 4.7
Virtual
3.3 3.1 3.2 2.7 2.4 2.4 4 3.6 2.6
3-Moderately Productive Academic
3.6 3.6 4 3.9 4 4.5 2.5 4 3.5
Practical
4 3.8 3.7 3.9 4 3.5 5 4.5 3.5
Virtual
3 3.1 2.9 2.8 2.6 2.5 3 2 3.5
4-Productive Academic
4.2 3.9 3.7 4.3 4.5 2.8 3.5 3.5 2
Practical
3.1 3.5 3.8 3.8 3 4.5 4.5 3.5 3
Virtual
3.2 3.2 3.1 2.5 3 3.3 2.5 3.5 5.5
5- Highly Productive Academic
3.8 3.8 4.1 3.8 4 5.5 3.5 3.5 5.5
Practical
3.8 3.7 3 4.2 4.5 2.5 4.4 3.5 1.5
Virtual
3 3.2 3.5 2.6 2.5 2.5 2.6 3.5 3.5
The ASEAN Case
SEA Digital Economy has
EMERGED
SEA Digital Economy has
EMERGED
SEA Digital Economy has
EMERGED
SEA Digital Economy has
EMERGED
SEA Digital Economy has
EMERGED
SEA Digital Economy has
EMERGED
SEA Digital Economy has
EMERGED
SEA Digital Economy has
EMERGED
SEA Digital Economy has
EMERGED
SEA Digital Economy has
EMERGED
 Implications
ASEAN Digital Economy is rapidly growing.

Gen Z and Gen Y are the 2 generations that are very aggressive within the
digital economy.

Most SEA nations are developing countries

Unlike the developed countries, SEA has a very high younger population,
next to Africa, and this generation is considered digital natives.

If we do not want to be left behind, we should not just try to catch up with
the fast pace, instead, we should look for a way to cut short and be the
first to everything.

Training is needed both for the older and younger generations

 Implications

With the total size of the digital economy expected to reach around $20.4 trillion 1 in 2013,
both low- and high- income countries are reexamining their skills development policies to
ensure that youth are fully equipped for employment in information technology (IT) sector
(Jayaram et al, 2013)

Recent research has shown that employers across many different regions and sectors,
including in the digital economy, increasingly value non- cognitive skills as much as
cognitive and technical ones (Burnett et al, 2012)

Thus, while skills such as basic computer skills, specialized capabilities, or programming
knowledge are necessary for employment in IT sector, these skills alone are insufficient for
lasting quality employment, and broader non-cognitive, or soft skills, are also needed.
How do we train?
 Key Characteristics of
Promising Training Models

Demand-driven

Holistic training in both ICT skills and non-cognitive skills

Multi-stakeholder partnerships

Post-training support and Job Placement

 Demand Driven

Requirements of the digital economy

Trend

Not just respond to demands but predict future demands

 Holistic training in both ICT
skills and non-cognitive skills

Many of the programs incorporate elements of non-cognitive

and life skills development in additionto ICT training, with
several focused specifically on entrepreneurship training. Many
featured programs also seek to provide skills relevant to the
broader digital economy, providing flexible, rather than
restrictive, technical training.
 Multi-stakeholder
partnerships

Business Environment and the industry

Prescribed the academe

Regulated by the government

Post-training support and Job
Placement
Following training, many programs provide youth with
internship and employment-matching services. In addition,
mentorship and career counseling are also often emphasized.

Analyze the gap between the requirements of the industry and

what the academe offers.

If training is from the industry, then it should be tailored to a

specific company
 Conclusion

Training is needed for digital immigrants to be fully immersed

into the digital economy and integrate business processes into
technology and not the other way around

Training is needed for the digital natives, such that despite the
internet of things, there still exists a physical world.
RECOMMENDATION
I-C-E
Integrate, Innovate, Invent

Communicate, Connect, Create

Engage, Educate, Empower